Travel Guide

Enjoy Illinois: Illinois Bureau of Tourism Official Website Rod R. Blagojevich, Governor Jack Lavin, Director Illinois Department of Commerce and Economic Opportunity ¿Hablas Español? Tourism Professionals Meet in Illinois Sports Illinois Team Illinois (Motorcoach) Related Links YOU GOTTA SEE THIS! Looking for the unconventional adventure? See our state’s unique surprises. Discover Offbeat Illinois >> E-Newsletter Subscribe for free and keep up to date on Illinois' seasonal travel tips. Take a look at the latest e-newsletter or view the archives . International Tourism If you are visiting from outside the U.S., please click here to plan your trip. The Soul of Illinois Explore the state's proud African-American heritage with help from the Soul of Illinois Web site. Check out our new Biking , Golf and History sites, loaded with exciting 3-Day Getaway ideas, special events and resources. -- Winter Sports Illinois is a snowy outdoor playground. Here you can ski at one of the Midwest's top resorts, join an exciting eagle-watching expedition and hike among ice falls in a scenic state park. Winter Delights The City of Chicago offers special themed weekend hotel packages from January 6-February 26 that provide unique travel experiences ranging from a night at the opera to cookingclasses for kids. The Legacy of Lincoln Celebrate the life and times of one of America's greatest leaders at the dazzling new Abraham Lincoln Presidential Library and Museum in Springfield. Then set out on your own tour of historic Lincoln sites in Central Illinois. Dinosaur Discovery Jane the dinosaur is the star of the show at Rockford's Burpee Museum of Natural History. Find out why she's one of the 10 most important dinosaur discoveries of the last century. Photo Credits: Getaways: Peoria CVB, Feature 2: : Galena CVB, Feature 3: City of Chicago/Peter J. Schulz Choose an activity Accommodations Attractions Dining Events NightLife Outdoors/Recreation Shopping Sports Travel Packages Group Tours Team Illinois has all the resources you’ll need to plan an exciting group tour to Illinois. Meetings & Conventions Professional help from Meet in Illinois will make your next meeting or convention a roaring success. Sports Illinois Sporting organizations will score with the state's premier facilities and event planning services.

travel counselors love their

Official State of Montana Vacation, Recreation, Accommodations and Travel Information LEWIS & CLARK MONTANA KIDS WILDLIFE WINTER PLAN A MONTANA VACATION FEATURES & EXTRAS ADVANCED SEARCH SITEMAP/HELP/FAQ LINKS TO RELATED SITES WEATHER & CONDITIONS Site Features Email This Page To A Friend Look for the Email This Page To A Friend button on all the pages in this site. It allows you to show the page you are viewing to interested friends or family. Quick Search Tourism Regions The state's six tourism regions invite you to find out more about the distinct scenery, attractions and experiences each offers. Wintermt.com Montanakids.com Lewis & Clark Indian Nations International Visitors Montanafilm.com Montanagroups.com Montanameetings.com State of Montana Feedback Form Privacy Policy Montana's National Parks From the wondrous geological features of Yellowstone to the majesty of Glacier, Montana's National Parks inspire and astound. Taking in everything that these parks have to offer is something that you'll never forget. So what are you waiting for? Visit Yellowstone & Glacier National Park. 1-800-VISIT-MT Our travel counselors love their jobs, and why shouldn't they? Everyday they help hundreds of happy callers plan their visits to our great state. So give us a call at 800-VISIT-MT(847-4868) and keep our travel counselors smiling. •••Note: Our call center will be closed Friday, August 26 while we install new customer service software. We will return to normal operation Tuesday, August 30 at 7:00 am MST.••• -- International Visitors Our partner websites can provide information for visitors from other countries in several different languages, including Chinese , Francais , English , Deutsch , Japanese and Italien . Special Deals Looking for Packages, Lodging, Dining, Camping or Adventure deals? Let us help! Save money on Montana vacations Montana Events Take in one of our many events--from wild & wooly rodeos to Lewis & Clark bicentennial commemorations, you'll find that events in Big Sky Country are uniquely Montana. Events Info Fishing and Hunting Licenses Buy your hunting and fishing licenses online. Online License Sales Travel Montana Intranet : contains information about the Montana Promotion Division of Department of Commerce, State of Montana, including information about the Governors Conference on Tourism & Recreation , The Travel Montana Marketing Plan, Travel Montana Programs, TIIP Grants and News & Updates. Directory of Tourism Businesses & Attractions If you know of a business or event by name, feel free to use the links to our directory below. If you do not know the business event by name, use the Plan a Montana Vacation Link above or the search box. A - C (#'s also) D - H I - M N - R S - Z Top Stories Montana Through the Photographer's Eye Check out our new featured photographer. Visit Montana is featuring beautiful photos of Montana taken by photographer Larry Mayer. View the Gallery -- Invite A Friend To Montana — Invite your friends and family members to explore Montana with a personalized invitation from Governor Schweitzer! Share Montana with someone special The Montana Dinosaur Trail Montana has yielded some of the world's most significant dinosaur discoveries. The thirteen stops along the Montana Dinosaur Trail allow you to discover these paleontological treasures for yourself. Follow The Trail For Dino Adventure Montana Fire Information Update The Summer wildland fire season has begun. Wildland fires are a natural part of life in Montana. They have helped create the landscapes and environment that attract our states residents and visitors. The impact of wildland fires is very local, and Montana is a very big state 94 million acres or 147,000 square miles. To help you understand where the fires are and their impact, if any, on the states attractions and outdoor activities, check out our Montana Fire Information Page. -- Beartooth Highway Open Repairs to the Beartooth Highway (Hwy 212) are now complete. Find out more information about the Beartooth Highway re-opening. Spotlight: Arts and Culture Montana has always been a place of inspiration and beauty. Plan on taking in the diverse offerings of Montana's artistic heritage and see how it's artists interpret the inspiration of Big Sky Country. Arts & Culture Montana Wedding Planner Looking for the perfect wedding location? Let us help! Get Married In Montana Discover Montana's Past Featuring articles about Big Sky Country's past, information about historical attractions like ghost towns, museums, Lewis & Clark, and historical tours. Montana History -- We Got Some Wild, Wild Life In Montana, everyone has a few wild neighbors; of course we're referring to antelope, elk, moose, mountain goats, bighorn sheep, eagles, trumpeter swans, bears, wolves, and more. Glimpse our watchable wildlife . -- All contents © 2005, Travel Montana, Department of Commerce, State of Montana. All rights reserved.

Argentina Travel

Argentina Travel Information | Lonely Planet Destination Guide worldguide | shop | thorn tree forum | travel services | travel ticker | theme guides | on the road | postcards | travel links : Explore Argentina Argentina The home of the sultry tango does a good line in fiery soccer and juicy steaks. At a Glance Fast Facts WORLDGUIDE Introduction Background Info See Image Gallery Events Transport Money RELATED Thorn Tree Forum Postcards Travel Links More Places Check out our other destinations: Within Argentina Buenos Aires View Map Click here Feature Attraction Iguazú Falls These spectacular falls lie just east of the confluence of the Iguazú and Paraná rivers. You may recognise them from the film The Mission ; appropriately, ... more Despite Argentina's recent economic woes, its pleasures - stunning natural wonders, an elegant capital with a European-flavoured sophistication, and a passionate culture - are still as tempting as ever. The silver lining to the financial cloud is that it's now one of the best travel bargains going around. This is one Latin American country where Europeans and North Americans can feel at ease and travel relatively inconspicuously. An interest in soccer and some nimble foot skills may be all you need to feel like a local. SPONSORED LINKS Enquire Accomodation Reviews Find Lonely Planet author reviewed places to stay * Required Fields Country * Please select Argentina Australia Austria Belgium Brazil Canada China Cuba Czech Republic Denmark Egypt England Estonia Finland France Germany Hungary Iceland India Ireland Israel & the Palestinian Territories Italy Japan Malaysia Mexico Morocco Netherlands New Zealand Poland Portugal Russia Scotland South Africa South Korea Spain Sweden Taiwan Thailand Turkey USA United Arab Emirates Vietnam City * Please select Travel Services · Flights · Hostels · Hotels · Travel Insurance More Services › Disclaimer: We've tried to make theinformation on this web site as accurate as possible, but it isprovided 'as is' and we accept no responsibility for any loss, injuryor inconvenience sustained by anyone resulting from this information.You should verify critical information (like visas, health and safety,customs and transportation) with the relevant authorities before youtravel. text & images © lonely planet 2005 about us | privacy | feedback | advertising FAQs worldguide | shop | thorn tree forum | travel services | travel ticker | theme guides | on the road | postcards | travel links

ORLANDO VACATION #5805 -

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Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]