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BANGKOK TRAVEL INFORMATION - ASIA TRAVEL Bangkok Travel Information Click here to reserve your hotels in Bangkok and other cities in Thailand Sky Train The capital with the longest name ........ "Krungthepmahanakhon Amornrattanakosin Mahintharayutthaya Mahadilokphop Noppharat Ratchathaniburirom Udomratchaniwetmahasathan Amonphiman Awatansathit Sakkathattiyawitsanukamprasit" Bangkok is the Orient's most cosmopolitan city and has attractions to stimulate even the most jaded travellers. Created as the Thai capital in 1782 by the first monarch of the present Chakri dynasty, Bangkok is a national treasure house and Thailand's spiritual, cultural, political, commercial, educational and diplomatic centre. Bangkok, Thailand's major gateway, casts an irresistible spell of enchantment. To the Thais it is Krung Thep , "City of Angels", and you'll find it truly a magic place, one that captivates the imagination. More than anywhere else in the country, Bangkok expresses Thailand's uncanny ability to blend the old with the new. This lends a thrilling sense of discovery to one's sightseeing and adds an element of surprise when exploring what is the Orient's most fabled city. Joyfully exuberant, Bangkok embraces modern development and presents an initial picture of thrusting office towers; of world-class hotels offering deluxe comforts; of glittering shopping plazas packed with treasures of the East such as silks and gemstones; of restaurants serving Thailand's acclaimed spicy specialities and virtually every other national cuisine worthy of the name; of neon-lit entertainment spots where the fare ranges from classical dance to laser disco. Incredibly amidst this sybaritic world Bangkok manages to preserve its cultural heritage to an amazing degree. In the rich splendour of the Grand Palace, the Temple of the Emerald Buddha, the Temple of the Dawn and other historic shrines, you see images of medieval Oriental wonder, the very stuff of Eastern fairytales. The influence of the past is not limited to major monuments and it continues to colour daily life. Files of saffron-robed monks making their early morning alms round, for example, present a scene unaltered in essentials by the passing of time. Today's backdrop of highrise buildings only adds wonder to this and other enduring sights from which the city continues to draw definition. Ultimately it is from the people that Bangkok derives its unique flavour. Fun-loving and easy going, they possess a rare tolerance which imbues the city with a real sense of freedom. It may appear at times hectic, yet what finally comes across is Bangkok's good natured acceptance of life with all its idiosyncrasies. Thailand's "City of Angels" is, indeed, a magic place where possibilities are limited only by the imagination. You'll marvel at past glories, delight in present opportunities and love every minute of it. Top No other city in Asia rivals Bangkok for thrilling night life, and evening entertainment is both plentiful and inexpensive. Most famous are the neon-lit bar districts which are both more fun and much safer than their counterparts in other cities around the world. However, there is much more to Bangkok by night than just the glitter of pubs and bars. Especially popular are the cultural shows staged by various Thai restaurants. Here you'll find the perfect introduction to Thailand's highly stylized classical dance, accompanied by music played on traditional instruments. Dressed in gorgeous costumes, dancers perform the slow, graceful movements that make up the intricate language of classical Thai dance drama. Visually stunning, these shows are a must. Also not to be missed is Muai Thai, a style of boxing unique to Thailand in which combatants use elbows, knees and bare feet as well as gloved fists. A martial art before it was a sport, Muai Thai has a long tradition and is still surrounded by much ritual.The fights are commonly fierce and furious, though the best boxers display remarkable skills, as well as great fitness, and a good contest is decided by application of technique rather than brute force. Often as entertaining as the action in the ring is the reaction of the spectators who yell and shout encouragement to the boxers as the excitement mounts. There are two boxing stadiums in Bangkok and between them they offer professional bouts virtually every night of the week. For either pre dinner aperitifs or late evening drinks, Bangkok boasts many sophisticated bars and cocktail lounges, some of the best being located in the top hotels. Here you can relax in pleasant surroundings and enjoy live musical entertainment by the best local and regional entertainers. If your looking for something a little more highbrow, you will not be disappointed. Although Bangkok does not have regular offerings of plays, operas or concerts, performances are nonetheless frequently staged by both local and overseas artists and companies. The Thailand Cultural Centre is the main venue, though leading hotels quite often host visiting artists and small theatre groups . If it's action that you are looking for, Bangkok abounds with discos. Some are small an intimate others are enormous and crowded, but all spin the latest dance music using the most modern sound systems, laser lights, videos and all the other hi-tech equipment that makes today's disco less of a place an more of an event. The inveterate shopper may spend a happy evening strolling the streets in main entertainment areas browsing around the ranks of kerbside stalls which offer host of good buys. Alternatively, if you are tired after a busy day sightseeing, you can go to the cinema or relax in your hotel room and watch video. Whatever your preferences, you'll discover Bangkok makes sure there's never a dull moment. Attractions and Places of Interest With many interesting attractions and places of interest in and around Bangkok, visitors can have a variety of " do-it-yourself " day trips to keep your holidays fun-filled and enjoyable. OLD TOWN - CHINATOWN In the old Bangkok town are located the Grand Palace, the Temple of the Emerald Buddha, the Temple of the Reclining Buddha, two universities and several ministries. It is from this side of the Chao Phraya River that one takes a boat to visit the Temple of Dawn and the floating market Chinatown is situated to the southeast of the old town . The gold shop street and the Temple of the Gold Buddha are located here. PINKLAO A bridge was built across the Chao Phraya River near the Grand Palace in 1973. It was named Pin Klao in memory of the last but one deputy king, whose palace was nearby. Now the area on the western side of the river has become one of the most newly developed areas in Bangkok with several department stores, many restaurants and nightlife establishments. RATCHADAPHISEK Ratchadaphisek is the name of the new sections of the inner ring road of Bangkok but is usually used to refer to the short section between the Lat Phrao intersection and the Rama IX Road intersection. This section is being developed into a new commercial district containing several big department stores, office buildings, hotels and a large number of restaurants, A little way off the road is Thailand Cultural Centre, where shows and exhibitions are held from time to time. RAMKHAMHAENG When Ramkhamhaeng University was founded on Bangkok's eastern outskirts as Thailand's first open university in 1970, the area was rather remote and underdeveloped. However, as the university's yearly enrolments increased rapidly to 100,000, the area soon became a new satellite city of Bangkok with ever-increasing shop-houses, apartment buildings, restaurants, cinema houses, department stores, hotels and places of entertainment. SIAM -RATCHADAMRI This is one of the biggest and busiest shopping districts in Bangkok. A huge commercial complex, including a 62-storey World Trade Centre opposite Ratchadamri Arcade, is partly completed. Located in the area are several large department stores, shopping arcades, cinema theatres, and countless smaller shops. So you can satisfy all your needs if you stay in one of over a dozen first-class hotels in the area. The Pratunam Market next to the Indra Arcade, is worth visiting if you want to broaden your field of vision. It is also the market of garments for export. SUKHUMWIT-NEW PHETBURI In the section from the Soi Nana crossroads to Soi Sukhumwit 21 (Asok Intersection), there are many shops catering to foreign tourists, where jewellery, leather goods, ready-made garments and souvenirs are sold and tailoring, car rent and other service are offered. Inside the lanes (soi) off the road, there are numerous fashionable residences, hotels, apartment houses, and some really good restaurants. To the north of Sukhumwit Road is the extension of Phetburi Road which does not have many pedestrians in the daytime. After dark, however, the long street is brightened with colourful neon signs and enlivened by people going out to enjoy themselves in dozens of entertainment Places along the street. SILOM-SURAWONG This district has transformed in half a century from paddy fields into the most important business and financial centre of Bangkok . Today, from end to end, these two parallel streets are full of big blocks of multistory buildings, in which are banks, finance firms, insurance companies, export-import houses, hotels, airlines offices, restaurants, shopping arcades, department stores, and entertainment establishments. A small area in this district known as Patpong, is famous for various kinds of entertainment--wine, beer, music, dancing, etc. Bang Lamphu A shopping area once frequented solely by local people has become a popular place for tourists. This area offers various inexpensive items, especially ready made clothes, handbags, men's and lady's shoes, cosmetics and curios. Bargaining is recommended. Weekend Market at Chatuchak Park This large open public ground covers approximately 35 acres opposite the Northern Bus Station on Phahonyothin Road. Known as Suan Chatuchak, it hosts the popular Weekend Market where people buy and sell a thousand local products. Items range from exotic fresh fruits, vegetables, handicrafts, dress materials, clothing shoes, toys, domestic utensils and pets. There is a particularly fine section for plants. Weekend Market is open on Saturdays and Sundays from7.00 a.m. - p.m. 6.00 Top The Grand Palace and Wat Phra Kaeo ( click for postcard ) This city landmark should be the first place on any visitor's itinerary. It is a huge compound on Na Phra Lan Road near Pramane Ground is surrounded by high white walls and occupies an area of about a square mile. The palace, begun in 1782, consists of several buildings with highly decorated architectural details. The Royal chapel, Wat Phra Kaeo, which is in the same compound, houses the Emerald Buddha, the most sacred Buddha image in Thailand. Photography inside the building housing the Emerald Buddha is forbidden. The complex is open daily from 8.30 a.m.- 3.30 p.m. Admission fee is 125 baht(including tickets to The Coin Pavillion & Phra Thi Nang Vimanmek & Abhisek Dusit Throne Hall). Proper dress is essential. Phra Thi Nang Vimanmek and Abhisek Dusit Throne Hall Vimanmek Palace is located behind Bangkok's National Assembly and is the world's largest building made entirely of golden teak . The three storey wooden palace has 81 rooms, halls and ante-rooms, excluding and verandahs. Near the entrance to Vimanmek Palace is the Royal Carriage Museum where 13 royal horse-drawn carriages once used during the reign of King Rama V are collected. The collection is so splendid and regarded to be of great historical value. Abhisek Dusit Throne Hall (The Support Museum), a one storey teak building built in the reign of King V, is situated on the east wing of Vimanmek Throne Hall. Abhisek Dusit Throne Hall is now Thailand's first handicraft museum where Her Majesty The Queen collects handicraft masterpieces created by members of Support Foundation . In the museum, visitors find such handicrafts as niellowares Thai silk with various unique designs,"Lipao"basketry likebeautiful trays, handbags studded with jewels in different designs such as green beetle. The compound is open daily from 9.00 a.m.- 4.00 p.m. Admission fee is Baht 50 per person. Free guide available (Tel. 2818166, 2816880, 2811569, 2811518, 2805926) The National Museum Tel: 2241333, 2241396 Within walking distance of the Grand Palace, across the Pramane Ground, is one of the largest and most comprehensive museums in Southeast Asia. The National Museum over one thousand artifacts ranging from neolithic times to the present Bangkok period. The complex, also begun m in 1782, consists of several old hut beautiful buildings of colourful Thai architectural design. The museum is open every day, except Mondays, Tuesdays and public holidays from 9.00 a.m.- 4.00 p.m. Admission fee is Baht 20. The National Arts Gallery This is on Chao Fa Road opposite the National Theatre. It exhibits traditional and contemporary works of art by Thai artists. The gallery is open to the public everyday except Mondays Tuesdays and public holidays from 9.00 a.m.- 4.00 p.m. The telephone number is 2812224, 2822639 . Admission fee is Baht 10. The National Theatre Thailand's National Theatre is on Na Phra Lan Road next to The National Museum. Thai Classical dramas and other types of international arts are periodically staged here. Currentprogrammes can he checked at the theatre (Tel. 2241342) on weekdays between 8.30 a.m. and4.30 p.m. Special exhibition shows of Thai classical dancing and music are held on the lastFriday and Saturday of each month Please contact the theatre for details. Sanam Luang This huge public ground in front of the Grand Palace used to be the place where the Weekend Market now moved to Suan Chatuchak on Phahonyothin Road was held. Special activities or ceremonies such as the Royal Ploughing Ceremony in May and the New Year Festival also take place here. At the northern part of Sanam Luang opposite the RoyalHotel is a small statue placed in small white pavillion. The Goddess of the Earth was built during King Chulalongkorn's reign (1868-1910)t o provide public drinking water. The City Pillar Shrine Located at the southeast corner of Sanam Luang this graceful temple-like Structure houses "Lak Muang" a stone pillar placed there by King Rama I, the first monarch of the present Chakri dynasty, as the foundation stone for his new capital city of Bangkok. Lak Muangis believed by many people to have the power of granting wishes. Top Wat Pho ( click for postcard ) (Tel :2220933) This world famous temple is located right next to the Grand Palace on the south side. It is one of Bangkok's oldest and largest temples. Wat Pho was built by King Rama I nearly 200 years ago and houses the gigantic gold-plated Reclining Buddha. This unique image is 46 metres in length and 15 metres high with beautifully inlaid mother-of pearl soles . Wat Pho is also regarded as the first centre of public education and is sometimes called "Thailand's FirstUniversity". The building housing the Reclining Buddha is open daily from 8.00 a.m.- 5.00 p.m. Admission fee is Baht 20. Wat Arun (Temple of the Dawn) click for postcard Located on the west bank of the Chao Phraya River Wat Arun can he reached either by Arun Amarin Road or by crossing the river hy boat from Tha Tien Pier near Wat Pho. The mostattractive structure in this temple is the 79 metre-high pagoda or "Phra Prang". Wat Arun was restored during the brief Thonhuri period to he the Royal Chapel of King Taksin. Despite its name "Temple of the Dawn" the most beautiful view of it is from the Bangkok side of the river at sunset. Admission fee is Baht 10. Wat Traimit (Temple of the Golden Buddha) At the end of Yaowarat Road near Bangkok's Hualamphong Railway Station is a temple situated on Traimit Road. This temple is known for its famous Golden Buddha constructed during the Sukhothai period. The image of solid gold is three meters high and weighs five and a half tons. this image is open to the from 9.00 a.m.- 5.00 p.m.Originally, this golden buddha image was completely covered with plaster to conceal it from the enemy then invading Thailand and was installed as the principal Buddha image in the main temple building of Choti-naram Temple or Wat Phrayakrai, Yannawa District, Bangkok in the third reign of the Chakkri Dynasty in the Ratanakosin era. When Chotanaram Temple was deserted in about 1931, the East Asiatic Company, with official pernission, extended its operations into the land area of the deserted temple. When the building was completed and while preparations were being made to move this Golden Buddha image to the building, the covering plaster was partly broken. Only then did the people realize that it was a golden Buddha image. Thus, it has been treasured for its historical, artistic and cultural values to this day. Part of the covering plaster is also on display inside the temple building. Wat Benchamabophit (The Marble Temple) Tel :2812501 The Marble Temple is on Si Ayutthaya Road near Chitralada Palace. The temple is well-known because its main building was constructed during the reign of King Rama V.The best time to visit this temple is early in the morning when Buddhist monks are chanting inside the chapel. The interior of the main building is magnificently decorated with cross beams of lacquer and gold. A large collection of Bronze Buddhas lines the walls of the spacious inner courtyard. The main building is open to visitors until 5.00 p.m. There is an admission charge of Baht 10. Wat Suthat (The Giant Swing) Located on Bamrung Muang Road this temple took 27 years to build. It is famous for the excellent murals in the main building from the reign of King Rama III (1824-1851). The viharn should be seen for its collection of gilded Buddha images. The temple complex is open daily from 9.00 a.m.- 5.00 p.m. In front of the temple is the famous Giant Swing. Many shops surrounding Wat Suthat stock a very comprehensive range of Buddhist ecclesiastic supplies. Wat Sa Ket (The Golden Mount) ( click for postcard ) Wat Sa Ket or the Golden Mount was begun during the reign of King Rama I(1782-1800). The golden chedi houses relics of Lord Buddha and affords visitors a panoramic view of Bangkok. Wat Indravihan Located in Bangkhunphrom area on Wisutkrasat Road Wat Indravihan is well-known for a huge standing Buddha image. This image of "Buddhasiariyametriya" is 32 metres tall(108.99 feet) and 10 metres and 24 inches wide (40.09 feet). This Buddhist monument was built during the reign of King Rama IV. The topknot of the Buddha image contains a relic of Lord Buddha brought from Sri Lanka. The temple is open to the public every day. There is no admission fee. Wat Thammamongkhon Located on Sukhumvit Soi 101 this is the highest pagoda in Bangkok. The pagoda 94.78 high, has 14 storey and an elevator to enable visitors, particularly elderly people, to go to the top of the building. Relics and a hair of the Lord Buddha, kept in the pagoda, were presented by the Supreme Patriach of Bangladesh. Wat Ratchanatdaram Located on Thanon Mahachai. This royal temple was built in the reign of King Rama III in 1846. Loha Prasat (Metal Palace) one of its tourist attractions standing on its 36 meters high with 37 surrounding spires is the only one of its kind left in the world. Situated in the nearby area are a royal pavilion for a guest welcome and the memorial statue of King Rama III. Wat Bowonniwet The building is located on Phra Sumen Road, in Banglumphu area. Built in 1829, it is the shrine-hall of Phra Phutthachinasri which was molded in about 1357. Wat Bowon niwet is one of the most important temples of Bangkok whose one-time chief abbot was King Rama IV before he ascended the throne. Other Chakri Kings who had resided here during their monkhood include King Rama Vl and King Rama Vll as well as His Majesty King Bhumibol Adulyadej. Wat Mahathat (Temple of the Great Relic) This is a very old temple on Na Phrathat Road between Silpakom University and Thammasat University. The back of the temple faces the Pramane Ground or Sanam Luang. Wat Mahathatwas built during the reign of King Rama I and houses Mahachulalongkorn Buddhist University one of the two highest seats of Buddhist learning in the country. Those interested in Buddhistmeditation should visit Section 5 which is the head-quarters of Wipassana (insight) meditation inThailand. Information and practice in English can usually arranged according to availability of suitable monks. The temple complex is open from 9.00 a.m. to 5.00 p.m. On Buddhist holy days there is a thriving open air market in the grounds and a comprehensive selection of traditional Thai medicines usually in plant or root form for sale. Top The Shed of the Royal Barges ( click for postcard ) (Tel: 4240004) This shed where several royal barges are displayed is located on Khlong Bangkok Noi off the Chao Phraya River not far from Phra Pin Klao Bridge. These barges were used on Royal andgovernment occasions and formerly served war vessels. The most beautiful and well-known barge is "Suphanahong" used by the King only when he made his Royal river procession for the Kathin ceremony a Buddhist tradition of offering robes to monks usually during October or November. The Royal barges proceeded during the Rattanakosin Bicentennial celebrations. The unique design and decorative details of each barge should he of great interest to allvisitors. The shed is open to the public every day from 8.30 a.m.- 4.30 p.m. There is an admission fee of 10 baht. Jim Thompson's Thai House (Tel: 2150122) This remarkable Thai-style house was the work of Mr. Jim Thompson an American who came to Thailand at the end of the Second World War and revived the Thai Silk industry. His laterdisappearance in the Malaysian jungles remains a mystery to this day. The house now a museum is at the end of Soi Kasemsan 2 opposite the National Stadium on Rama I Road. On permanent display are Mr.Thompson's collection of Asian artifacts such as blue-while China ware Cambodian stone figures benjarong (a multi-couloured porcelain made in China) wooden Burmese statues and many other fabulous antiques. Jim Thompson's House is open from Monday to Saturday inclusive from 9.00 a.m.- 4.30 p.m. Admission costs Baht 100. Volunteer guides explain the collection to visitors. Suan Pakkad Palace (Tel: 2454934) On Si Ayutthaya Road not far from the intersection of Phaya Thai Road used to be the residence of princess ChumShol of Nagara Svarga one of Thailand's leading art collector. There is a complex of five traditional Thai Houses overtooking a beautifully kept garden.They house a large collection of Asian art and antiques. One building exhibits a collection of seashells mineral crystal and painted pottery from Ban Chiang . Suan Pakkad Palace is open everyday except Sunday from 9.00 a.m.- 4.00 p.m. There is an admission fee of Baht 80. Pasteur Institute (Snake Farm) This interesting spot is located at the corner of Henri Dunant Road and Rama IV Road west of Chulalongkorn Hospital. It is a section of the Thai Red Cross where one can have cholera smallpox and typhoid inoculations as well as rabies treatment. The institute hasbecome a popular tourist attraction because of its large collection of live poisonous snakes. The Snake Farm is open to the public every day between 8.30 a.m. and 4.00 p.m. on weekdays and 8.30 a.m.- 12.00 p.m. on public holidays. The extraction of venom from the snakes is demonstrated daily at 10.30 a.m. and 2.00 p.m. on weekdays and at 10.30 a.m. onpublic holidays. Admission fee is 70 baht. For further details please call 2520161-4 Labour Museum Located near Makkasan Railway Station Nikhom-Makkasan Road Phayathai . Here labour history of Thailand from the past to present is put on exhibition. The museum is open daily with no admission fee during 10.00 a.m.- 5.00 p.m. except for Mondays Tuesdays and national holidays. Museum The museum is on 1st floor of the Metropolitan Postal Bureau (North) behind Sam Sen Ni Post Office. Open daily from Tuesday to Sunday during 9.00 a.m.- 4.00 p.m. No admission fee. Thai and foreign stamps of the old ages are on display. The collections of postbooks in both Thai and foreign languages are available at the library. Stamps and accessories for stamp collection are on sale . For more information please contact tel.271-2439 573-0099 ext. 2637. Ban Kamthieng (Tel: 2583491, 2583444, 2602830-32) Ban Kamthieng is an old house originally constructed in Chiang Mai more than 200 years ago and donated to the Siam society by its owners and reconstructed in Bangkok. A very large variety of Thai flora and fauna can be seen in the garden of the house, which is at 131 Soi (Soi 21) Sukhumvit Road. Also on display are items used daily by Thai farmers and fishermen. It is open daily from 9.00 a.m.- 5.00 p.m. An admission fee of Baht 50 is charged to help maintain the property and grounds. Museum of Imaging The first camera and photograph museum to be established in Thailand and Asia is located at the same building as the Department of Photographic Science and Printing Technology. Faculty of Science Chulalongkorn University. Historic photograph sand imaging equipment as well as its technological evolution are collected and displayed in the form of camera and imaging technology museum. Modern photographic arts and techniques as well as advancedtechnology of the dimensional photographs, electronic photography, and printing technology are also exhibited. The museum is open on Saturday between 10.00 a.m.- 4.00 p.m. Admission fee is Baht 100 each. It is also open on weekdays for group visitors making advance contact. Tel. 2511913, 2541748 Hall of Railways Heritage It is located to the North of Chatuchak Park near a multipurpose parking lot, is where railway information is collected for publicity. Steam engines, train models, and miniature trains ofvarious sizes are exhibited there along with photographs and paintings depicting development of world railway systems and several other related objects. The Hall of Railways Heritage is open every Sunday between 5.00-12.00 a.m. Admission is free. For moreinformation please contact the Thai Rail Fan Club. Tel. 2432037-9 Prasart Museum It is located at 9 Soi Krungtepkreetha 4, Si Nakharin Road, Phra Khanong, houses a vast collection of artifacts from pre-historic through Rattanakosin periods. Various styles ofarchitecture, for example, a baroque building, a smaller version of the Red Palace in Bangkok National Museum, and an imitation of Ho Phra of Wat Yai Suwannaram, are scattered within the museum complex. Prasart Museum is open on Fridays, Saturdays, and Sundays during 10.00 a.m.- 3.00 p.m. Admission fee is Baht 300 each (snack and beverage included). It is also open on weekdays for group visitors. Please make advance contact at Tel. 3793601, 3793607, 2539772 Top Bangkok Planetarium & Scientific Museum The scientific museum situated next to the Eastern Bus Terminal(Ekamai) is an exhibition center on scientific knowledge and astronomy. Open daily, except Monday and national holidays, from 9.00 a.m.- 4.00 p.m. Admission fee is Baht 10. At the planetarium, daily performances on the solar system are presented for the public from Tuesday to Sunday. Open from 8.30 8.30 a.m. p.m. Admission fee is 10 baht. For furtherinformation, please contact tel. 3925952, 3902301. Narayanaphand (Tel: 2524670-9, 2554328-9) This is handicraft centre, under government supervision, located on Ratchadamri Rd . Visitors may inspect and buy selections of handicrafts from all parts of the country. Items available include Thai silk, ceramics, wood carvings, lacquer ware, bronze objects andKhon masks. The store is open daily from 10.00 a.m. until 8.00 p.m. Bangkok Dolls & Museum (Tel: 2453008) All kinds of Thai dolls are made in this factory which is on Soi Ratchataphan (Soi Mo Leng) off Ratchaprarop Road, in the Pratunam area. It is open to visitors, who may inspect and buy dolls,every day except Sundays and public holidays from 8.00 a.m.- 5.00 p.m. Dusit Zoo (Tel: 2812000, 2811039) Located near Vimanmek Palace, Dusit Zoo is opened to the public everyday from 8.00 a.m. - 6.00 p.m. Tropical animals to be found include great grey kangaroos, Sumatran rhinoceros, Siamese crocodiles, gaurs, lesser mouse deer, American bisons, etc. Admissionfee is Baht 20. Siam Water Park Siam Water Park is merely a 30-minute drive from the Lat Phrao flyover, and is located in suburban Amphoe Minburi. The park features an extensive man-made sea with artificial surf, whirlpools, fountains and fountains and waterfalls, and towering water slides amidcarefully landscaped gardens. Satellite attractions include children's playgrounds, aviaries, an open zoo and botanical gardens. The complex is open daily from 10.00 a.m. to 6.00 p.m. (weekdays) and 9.00 a.m. to 07.00 p.m. (weekends). Admission fee is 200 baht for adults and 150 baht for children. Bus service: No. 26 & 27 from Victory Monument. (Tel: 51700759) Safari World It is located at 99 Ramindra 1, Min Buri, covers an area of some 430 rai and is divided into 2 parts. The first, the Safari Park, houses a large variety of animals like zebra, deers, giraffe, birds, tigers, lion, bears, etc.in natural habitat. Visitors can drive their own cars or have a good look from one of the Safari World's air-conditioned coaches . The second, the Marine Park, exhibits marine and some rare animals. Visitors can enjoy performances by trained animals like dolphins, birds, seals, and monkeys Restaurants and game shops are also scattered within the area and tram service is provided for those wishing to have a look around. Safari World is open daily between 9.00 a.m. Admission fee is 400 baht for adults and 300 baht for children. For more information please call 5181000-19 Bus services: No. 26 from Victory Monument goes to Minburi, from where a mini-bus service serves Safari World. Magicland A large scale amusement park is located on Phaholyotin Road on the way to Domuang Airport. Within its beautifully decorated area, there are linked paths, pools, legendary castles and more than 30 funny toys. Opening time is from 10.00 a.m.- 5.00 p.m. on weekdays and 9.30 a.m.7.00 p.m. on weekends. Admission fee costs 100 baht per person. The price plus service charges is 200 baht a person. For more details please contact Tel. 5131731-8. 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Italy Big Italy Map is a great site to find maps of italy to help plan your travels or to use on your websites. France You can find maps of France to help plan your travels here. Ireland Ireland map provides easy to use maps of Ireland to help plan you tour of the Emerald Isle. Your Ad Here Book your holiday: Hotels in Spain Car Hire in Spain Organised Tours in Spain Popular pages Organized tours in Spain Spanish Wine & Gastronomy Skiing in Spain Photos of Spain Hotels in Spain Map of Spain Spain Tourist Attractions Spanish News Headlines Spanish News Weekday Roundup 20 Traditional Spanish Recipes Spain Travel Guides Map of Spain Spain - Home | Spain at a glance | Spain region guide | Best of Spain | Learn Spanish Phrases | Special Features | Hotels in Spain | Map of Spain All content © 2003 In-Spain.info All Rights Reserved. If you notice any errors on this site, please report them to webmaster@in-spain.info . You can add a link to this site here. Site Map - Useful Travel Links - Spain related links Looking for car hire in Malaga and Andalucia? Try Malaga car hire for great deals! Looking for hotels in Marbella and the rest of the Costa del Sol? Try Hotels in Marbella for top savings!

Air Travel Consumer Report

Aviation Consumer Protection Home Page Español/Spanish Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information New Horizons Information for the Air Traveler with a Disability Printer-friendly version (in Microsoft Word format) CONTENTS Introduction Planning Your Trip The New Traveling Environment Getting Advance Information About the Aircraft When Advance Notice Can Be Required When Attendants Can Be Required At The Airport Airport Accessibility Moving Through the Airport Passenger Information Security Screening Medical Certificates Communicable Diseases Getting On And Off The Plane The Safety Briefing Handling of Mobility Aids and Assistive Devices Boarding and Deplaning On The Plane Aircraft Accessibility Seat Assignments Service Animals In-Cabin Service Charges for Accommodations Prohibited Personnel Training Compliance Procedures Introduction For years, access to the nation’s air travel system for persons with disabilitieswas an area of substantial dissatisfaction, with both passengers and theairline industry recognizing the need for major improvement.In 1986 Congress passed the Air CarrierAccess Act, requiring the Department of Transportation (DOT) to develop newregulations which ensure that persons with disabilities will be treated withoutdiscrimination in a way consistent with the safe carriage of allpassengers. These regulations werepublished in March 1990 and have been amended several times since then. The DOT regulations, referred to here as the Air Carrier Access rules, represent amajor stride forward in improving air travel for persons withdisabilities.The rules clearly explainthe responsibilities of the traveler, the carriers, the airport operators, andcontractors, who collectively make up the system which moves over one millionpassengers per day. The Air Carrier Access Act was amended effectiveApril 5, 2000, to cover foreign air carriers.The rules that implement the ACAA will be amended to reflect thatchange. TheAir Carrier Access rules are designed to minimize the special problems thattravelers with disabilities face as they negotiate their way through thenation’s complex air travel system from origin to destination. This is achieved: By recognizing that the physical barriersencountered by passengers with disabilities can frequently be overcome byemploying simple changes in layout and technology. By adopting the principle that manydifficulties confronting passengers with hearing or vision impairments will berelieved if they are provided access to the same information that is availableto all other passengers. Through training of all air travel personnelwho come in day-to-day contact with persons with disabilities, to understandtheir needs and how they can be accommodated quickly, safely, and with dignity. Thisguide is designed to offer travelers with disabilities a brief butauthoritative source of information about the Air Carrier Access rules: theaccommodations, facilities, and services that are now required to beavailable. It also describes featuresrequired by other regulations designed to make air travel more accessible. Theguide is structured in much the same sequence as a passenger would plan for atrip: the circumstances he or she must consider prior to traveling, what willbe encountered at the airport, and what to expect in the transitions fromairport to airplane, on the plane, and then airplane to airport. Top of document Planning Your Trip The New Traveling Environment THE AIR CARRIER ACCESS RULES SWEEP aside many restrictionsthat formerly discriminated against passengers with disabilities: A carrier may not refuse transportation to apassenger solely on the basis of a disability. Air carriers may not limit the number ofindividuals with disabilities on a particular flight. All trip information that is made availableto other passengers also must be made available to passengers withdisabilities. Carriers must provide passage to anindividual who has a disability that may affect his or her appearance orinvoluntary behavior, even if this disability may offend, annoy, or be aninconvenience to crew-members or other passengers. There are a few exceptions: The carrier may refuse transportation if theindividual with a disability would endanger the health or safety of otherpassengers, or transporting the person would be a violation of FAA safetyrules. The carrier may refuse transportation ifthere are no lifts, boarding chairs or other devices available which can beadapted to enplane the passenger.Airline personnel are not required to carry a mobility-impaired personon or off the aircraft by hand, i.e. to directly pick up the passenger's bodyin the arms of one or more airline staffers and carry the individual up or downstairs. Lifts or similar devices arecurrently required for nearly all flights on aircraft with 19 or more seats atairports with 10,000 or more annual enplanements. There are special rules about persons withcertain disabilities or communicable diseases.These rules are covered in the chapter entitled “ At the Airport .” The carrier may refuse transportation if itis unable to seat the passenger without violating the FAA Exit Row Seatingrules. See the chapter “ On the Plane .” There are new procedures for resolving disputes: All carriers are now required to have aComplaints Resolution Official (CRO) immediately available (even if by phone)to resolve disagreements which may arise between the carrier and passengerswith disabilities. Travelers who disagree with a carrier’s actionstoward them can pursue the issue with the carrier’s CRO on the spot. A carrier that refuses transportation to anyperson based on a disability must provide a written statement to that personwithin 10 calendar days, stating the basis for the refusal.The statement must include, whereapplicable, the basis for the carrier’s opinion that transporting the personcould be harmful to the safety of the flight. If the passenger is still not satisfied, he or she may pursue DOT enforcement action. Getting Advance Information About the Aircraft Travelerswith disabilities must be provided information upon request concerningfacilities and services available to them.When feasible this information will pertain to the specific aircraftscheduled for a specific flight. Suchinformation includes: Any limitations concerning the ability of theaircraft to accommodate an individual with a disability (the carrier shallprovide this information to any passenger who states that he or she uses awheelchair for boarding, even if the passenger does not explicitly request theinformation); The location of seats (if any) with movableaisle armrests and any seats which the carrier does not make available to anindividual with a disability (e.g., exit rows); Any limitations on the availability ofstorage facilities in the cabin or in the cargo bay for mobility aids or otherequipment commonly used by an individual with a disability; Whether the aircraft has an accessible lavatory. Normally,advance information about the aircraft will be requested by phone.Any carrier that provides telephone servicefor the purpose of making reservations or offering general information mustprovide comparable services for hearing-impaired individuals, utilizingtelecommunications devices for the deaf (TDDs), or text telephones (TTs).The TTs shall be available during the samehours that the general public has access to regular phone service.The response time to answer calls on the TTline shall also be equivalent to the response time available to the generalpublic. Charges for the call, if any, shall be the same as charges made to thegeneral public. When Advance Notice Can Be Required Airlinesmay not require passengers with disabilities to provide advance notice of theirintent to travel or of their disability except as provided below.Nonetheless, letting the airline know inadvance how they can help you will generally result in a smoother trip. Carriersmay require up to 48 hours advance notice and one hour advance check-in from aperson with a disability who wishes to receive any of the following services: Transportation for an electric wheelchair onan aircraft with fewer than 60 seats; Provision by the carrier of hazardousmaterials packaging for the battery of a wheelchair or other assistive device; Accommodations for 10 or more passengers withdisabilities who travel as a group; Provision of an on-board wheelchair on anaircraft that does not have an accessible lavatory for persons who can use aninaccessible lavatory but need an on-board chair to do so. Anairline that uses a “block seating” approach to provide special seating forpassengers with disabilities is free to require 24 hours advance notice forsuch accommodations. See the “Seating”section later in this booklet. Carriersare not required to provide the following services or equipment, but shouldthey choose to provide them, they may require 48 hours advance notice and a onehour advance check-in: Medical oxygen for use on board the aircraft; Carriage of an incubator; Hook-up for a respirator to the aircraft'selectrical supply; Accommodations for a passenger who musttravel on a stretcher. Carriersmay impose reasonable, non­discriminatory charges for these optionalservices. Wherea service is required by the rule, the airline must ensure that it is providedif appropriate notice has been given and the service requested is available onthat particular flight. If a passengerdoes not meet advance notice or check-in requirements, carriers must make areasonable effort to accommodate the requested service, providing this does notdelay the flight. Ifa passenger with a disability provides the required notice but is required tofly on another carrier (for example, if the flight is cancelled), the originalcarrier must, to the maximum extent feasible, provide assistance to the secondcarrier in furnishing the accommodation requested by the individual. Itmust be recognized that even when a passenger has requested information inadvance on the accessibility features of the scheduled aircraft, carriers sometimeshave to substitute a different aircraft at the last minute for safety,mechanical or other reasons. Thesubstitute aircraft may not be as fully accessible—a condition that may prevailuntil the retirement of the last of the aircraft that were in service beforethe implementation of the Air Carrier Access rules. When Attendants Can Be Required Carriersmay require the following individuals to be accompaniedby an attendant: A person traveling on a stretcher or in anincubator (for flights where such service is offered); A person who, because of a mental disability,is unable to comprehend or respond appropriately to safety instructions fromcarrier personnel; A person with a mobility impairment so severethat the individual is unable to assist in his or her own evacuation from theaircraft; A person who has both severe hearing andsevere vision impairments which prevent him or her from receiving and acting onnecessary instructions from carrier personnel when evacuating the aircraftduring an emergency. Thecarrier and the passenger may disagree about the applicability of one of thesecriteria. In such cases, the airlinecan require the passenger to travel with an attendant, contrary to thepassenger’s assurances that he or she can travel alone. However, the carriercannot charge for the transportation of the attendant. Theairline can choose an attendant in a number of ways.It could designate an-off duty employee who happened to betraveling on the same flight to act as the attendant.The carrier or the passenger with a disability could seek avolunteer from among other passengers on the flight to act as the attendant.The carrier could provide a free ticket toan attendant of the passenger's choice for that flight segment.In the end, however, a carrier is notrequired to find or furnish an attendant. Theattendant would not be required to provide personal service to the passengerwith a disability other than to provide assistance in the event of an emergencyevacuation. This is in contrast to thecase of the passenger that usually travels accompanied by a personal attendant,who would provide the passenger whatever service he or she requests. Ifthere is not a seat available on the flight for an attendant, and as a result aperson with a disability holding a confirmed reservation is denied travel onthe flight, the passenger with a disability is eligible for denied boardingcompensation. Forpurposes of determining whether a seat is available for an attendant, theattendant shall be deemed to have checked in at the same time as the personwith the disability. Top of document At The Airport Airport Accessibility UNTIL A FEW YEARS AGO, ONLY THOSE AIRPORT facilitiesdesigned, constructed, or renovated by or for a recipient of federal funds hadto comply with federal accessibility standards.Even at federally-assisted airports, not all facilities andactivities were required to be accessible.Examples are privately-owned ground transportation and concessionsselling goods or services to the public.As a result of the Air Carrier Access rules, and the Americans withDisabilities Act of 1990 (ADA) and implementing regulations, theseprivately-owned facilities must also be made accessible. Ingeneral, airports under construction or being refurbished must comply with theADA Accessibility Guidelines (ADAAG) and other regulations governingaccessibility in accordance with a timetable established in the ADA.The ADAAGs can be found at http://www.access-board.gov/adaag/html/adaag.htm .Note in particular section 10.4,“Airports.” Thus, while there are stillmany changes to be made, the accessibility of most airports is improving.With few exceptions, the following servicesshould be available in all air carrier terminals within the next few years: Accessible parking near the terminal; Signs indicating accessible parking and theeasiest access from those spaces to the terminal; Accessible medical aid facilities andtravelers aid stations; Accessible restrooms; Accessible drinking fountains; Accessible ticketing systems at primary farecollection areas; Amplified telephones and text telephones(TTs) for use by persons with hearing and speech impairments (there must be atleast one TT in each terminal in a clearly marked accessible location); Accessible baggage check-in and retrieval areas; Jet bridges and mobile lounges that areaccessible (at airports that have such facilities); Level entry boarding ramps, lifts or othermeans of assisting an individual with a disability on and off an aircraft; Information systems using visual words,letters or symbols with lighting and color coding, and systems for providinginformation orally; Signs indicating the location of specific facilitiesand services. Moving Through the Airport Tomake travel easier for an individual with a disability, major airports will berequired to make the following services accessible under new rules being putinto effect in the next several years: Shuttle vehicles, owned or operated byairports, transporting people between parking lots and terminal buildings; People movers and moving walkways within andbetween terminals and gates. Allcarrier facilities must currently include one accessible route from an airportentrance to ticket counters, boarding locations and baggage handlingareas. These routes must minimize anyextra distance that wheelchair users must travel compared to other passengersto reach these facilities. Outbound andinbound baggage facilities must provide efficient baggage handling forindividuals with a disability, and these facilities must be designed andoperated so as to be accessible. Theremust be appropriate signs to indicate the location of accessible services. Carrierscannot restrict the movements of persons with disabilities in terminals orrequire them to remain in a holding area or other location while awaitingtransportation and other assistance. Curbside baggage check-in (available only fordomestic flights) may be helpful to passengers with a disability. Passenger Information Carriers must ensure that individuals withdisabilities, including those with vision and hearing impairments, have timelyaccess to the same information provided to other passengers,including (but notlimited to) information on: ticketing; scheduled departure times and gates; change of gate assignments; status of flight delays; schedule changes; flight check-in; checking and claiming of luggage. This information must bemade available upon request. A crewmember is not required to interrupt his or her immediate safety duties tosupply such information. A copy of the Air Carrier Access rules must be madeavailable by carriers for inspection upon request at each airport. As previously noted, any carrier that providestelephone service for the purpose of making reservations or offering generalinformation shall also provide TT service.This service for people with speech and hearing impairments must beavailable during the same hours that the general public has access to regularphone service, with equivalent response times and charges. Security Screening An individual with a disability must undergo thesame security screening as any other member of the traveling public. If an individual with a disability is able to passthrough the security system without activating it, the person shall not besubject to special screening procedures.Security personnel are free to examine an assistive device that theybelieve is capable of concealing a weapon or other prohibited item.If an individual with a disability is notable to pass through the system without activating it, the person will besubject to further screening in the same manner as any other passengeractivating the system. Security screening personnel at some airports mayemploy a hand-held device that will allow them to complete the screeningwithout having to physically search the individual.If this method is still unable to clear the individual and aphysical search becomes necessary, then at the passenger’s request, the searchmust be done in private. If the passenger requests a private screening in atimely manner, the carrier must provide it in time for the passenger to boardthe aircraft. Such private screeningswill not be required, however, to a greater extent or for any different reasonthan for other passengers. However,they may take more time. Medical Certificates A medical certificate is a written statement fromthe passenger’s physician saying that the passenger is capable of completingthe flight safely without requiring extraordinary medical care. A disability is not sufficient grounds for a carrierto request a medical certificate.Carriers shall not require passengers to present a medical certificateunless the person: Is on a stretcher or in an incubator (where such service is offered); Needs medical oxygen during flight (where such service is offered); Has a medical condition which causes thecarrier to have reasonable doubt that the individual can complete the flightsafely, without requiring extraordinary medical assistance during the flight;or Has a communicable disease or infection thathas been determined by federal public health authorities to be generallytransmittable during flight. If the medical certificateis necessitated by a communicable disease (see next section), it must say thatthe disease or infection will not be communicable to other persons during thenormal course of flight, or it shall state any conditions or precautions thatwould have to be observed to prevent transmission of the disease or infectionto others. Carriers cannot mandate separate treatment for anindividual with a disability except for reasons of safety or to prevent thespread of a communicable disease or infection. Communicable Diseases As part of their responsibility to their passengers,air carriers try to prevent the spread of infection or a communicable diseaseon board an aircraft. If a person whoseeks passage has an infection or disease that would be transmittable duringthe normal course of a flight, and that has been deemed so by a federal publichealth authority knowledgeable about the disease or infection, then the carriermay: Refuse to provide transportation to the person; Require the person to provide a medical certificatestating that the disease at its current stage would not be transmittable duringthe normal course of flight, or describing measures which would preventtransmission during flight; Impose on the person a condition orrequirement not imposed on other passengers (e.g., wearing a mask). If the individual has acontagious disease but presents a medical certificate describing conditions orprecautions that would prevent the transmission of the disease during theflight, the carrier shall provide transportation unless it is not feasible toact upon the conditions set forth in the certificate to prevent transmission ofthe disease. Top of document Getting On And Off The Plane The Safety Briefing FAA REGULATIONS REQUIRE THAT carrierpersonnel provide a safety briefing toall passengers before takeoff. Thisbriefing is for the passengers’ own safety and is intended for that purposeonly. Carrier personnel may offer an individual briefingto a person whose disability precludeshim or her from receiving the information presented in the generalbriefing. The individual briefing mustbe provided as inconspicuously and discretely as possible.Most carriers choose to offer this briefingbefore other passengers board the flight if the passenger with a disabilitychooses to pre-board the flight. Acarrier can present the special briefing at any time before takeoff that doesnot interfere with other safety duties. Carriers may not ‘quiz’ the individual about thematerial presented in the briefing, except to the same degree they quiz allpassengers about the general briefing.A carrier cannot take any adverse action against the passenger on thebasis that, in the carrier’s opinion, the passenger did not understand thesafety briefing. Safety briefings presented to passengers on videoscreens must have an open caption or an insert for a sign language interpreter,unless this would interfere with the video or would not be large enough to beseen. This requirement takes effect asold videos are replaced in the normal course of business. Handling of Mobility Aids and Assistive Devices To the extent consistent with various FAA safetyregulations, passengers may bring on board and use ventilators and respirators,powered by non-spillable batteries.Assistive devices brought into the cabin by an individual with adisability shall not count toward a limit on carry-on items. Persons using canes and other assistive devices maystow these items on board the aircraft, consistent with safety regulations.Carriers shall permit passengers to stow wheelchairs or component parts of amobility device under seats, or in overhead compartments. Carriers must permit one folding wheelchair to bestowed in a cabin closet, or other approved priority storage area, if theaircraft has such areas and stowage can be accomplished in accordance with FAAsafety regulations. If the passengerusing it pre-boards, stowage of the wheelchair takes priority over the carry-onitems brought on by other passengers enplaning at the same airport (includingpassengers in another cabin, such as First Class), but not over items ofpassengers who boarded at previous stops. When stowed in the cargo compartment, wheelchairsand other assistive devices must be given priority over cargo and baggage, andmust be among the first items unloaded.Mobility aids shall be returned to the owner as close as possible to thedoor of the aircraft (consistent with DOT hazardous materials regulations) orat the baggage claim area, in accordance with whatever request was made by thepassenger before boarding. If the priority storage accorded to mobility aidsprevents another passenger’s baggage from being carried, the carrier shall makeits best efforts to ensure the other baggage arrives within four hours. On certain aircraft, some assistive devices willhave to be disassembled in order to be transported (e.g., electric wheelchairs,other devices too large to fit in the cabin or in the cargo hold in onepiece). When assistive devices aredisassembled, carriers are obligated to return them to passengers in thecondition that the carrier received them (e.g., assembled). Carriersmust transport battery-powered wheelchairs, except where cargo compartment sizeor aircraft airworthiness considerations do not permit doing so.Electric wheelchairs must be treated inaccordance with both DOT regulations for handling hazardous materials, and DOTAir Carrier Access regulations, which differentiate between spillable andnon-spillable batteries: Spillable Batteries. If the chair is poweredby a spillable battery, the battery must be removed unless the wheelchair canbe loaded, stored, secured, and unloaded always in an upright position.When it is possible to load, store, secure,and unload with the wheelchair always in an upright position and the battery issecurely attached to the wheelchair, the carrier may not remove the batteryfrom the chair. Nonspillable Batteries . It is never necessaryunder the DOT hazardous materials regulations to remove a battery that ismarked as nonspillable from a wheelchair before stowing it.DOT issued rules that require newnon-spillable batteries to be marked as such effective September 1995. The carrier may remove a battery that is not marked as nonspillable from themobility aid if it cannot be loaded, stored, secured and unloaded always in anupright position. An across-the-boardassumption that all batteries are spillable is not consistent with the AirCarrier Access rules. A nonspillable battery may be removed where it appears to be damaged and leakageof battery fluid is possible. Other provisions concerning electric wheelchairs: The battery of a wheelchair may not be drained. When DOT hazardous materials regulationsrequire detaching the battery from the wheelchair, the carrier shall uponrequest provide packaging for the battery that will meet safety requirements. Carriers may not charge for packagingwheelchair batteries. Carriers may require passengers with electricwheelchairs to check in one hour before flight time. If a passenger checks in less than one hourbefore flight time, the carrier shall make a reasonable effort to carry his orher wheelchair unless this would delay the flight. Carriers must allow passengers to providewritten instructions concerning the disassembly and assembly of theirwheelchairs. Carriers may not require apassenger with a disability to sign a waiver of liability for damage or loss ofwheelchairs or other assistive devices.The carrier may make note of any pre-existing defect to the device. On domestic trips, airlines are permitted to limittheir liability for loss, damage or delay to checked baggage to $2,500 perpassenger. This limit does not apply towheelchairs or other assistive devices, however. When an assistive device is lost or destroyed on a domestic trip,the criterion for calculating the compensation is the original purchase priceof the device. This expanded liability for assistive devices doesnot extend to international trips, where the Warsaw Convention applies.For most international trips (including thedomestic portions of an international trip) the current liability isapproximately $9.07 per pound for checked baggage and $400 per passenger forunchecked baggage, including assistive devices. [1] Boarding and Deplaning Properly trained service personnel who areknowledgeable on how to assist individuals with a disability in boarding andexiting must be available if needed.Equipment used for assisting passengers must be kept in good workingcondition. Boarding and exiting most medium and large-size jet aircraft is almost always by way of level boarding ramps or mobile lounges, which must be accessible. If ramps or mobile lounges are not used, then on most flights using aircraft with 19 or more seats a lifting device (other than a device used for freight) must be provided to assist persons with limited mobility safely on and off the aircraft. On flights on smaller aircraft, passengers with mobility impairments are generally carried up and down the aircraft’s boarding stairs using a "boarding chair." Airlines are not permitted to hand-carry passengers on and off aircraft, i.e., to directly pick a passenger’s body in the arms of airline personnel. In order to provide some personal assistance andextra time, the air carrier may offer a passenger with a disability, or anypassenger that may be in need of assistance, the opportunity to pre-board theaircraft. The passenger has the optionto accept or decline the offer. On connecting flights, the delivering carrier isresponsible for providing assistance to the individual with a disability inreaching his or her connecting flight. Carriers cannot leave a pas­senger unattended formore than 30 minutes in a ground wheelchair, boarding chair, or other device inwhich the passenger is not independently mobile. Top of document On The Plane Aircraft Accessibility PRIOR TO THE ENACTMENT OF THE AIR CarrierAccess Act of 1986, accessibility requirements for aircraft were verylimited. The rules implementing thatlaw require that new aircraft delivered after April 1992 have the followingaccessibility features: For aircraft with 30 or more passenger seats: At least one half of the armrests on aisle seats shall be movable to facilitate transferring passengers from on‑board wheelchairs to the aisle seat; Carriers shall establish procedures to ensure that individuals with disabilities can readily obtain seating in rows with movable aisle armrests; An aisle seat is not required to have a movable armrest if not feasible or if a person with a disability would be precluded from sitting there by FAA safety rules (e.g., an exit row). For aircraft with 100 or more seats: Priority space in the cabin shall be provided for stowage of at least one passenger’s folding wheelchair. (This rule also applies to aircraft of smaller size, if there is a closet large enough to accommodate a folding wheelchair.) For aircraft with more than one aisle: At least one accessible lavatory (with door locks, call buttons, grab bars, and lever faucets) shall be available which will have sufficient room to allow a passenger using an on-board wheelchair to enter, maneuver, and use the facilities with the same degree of privacy as other passengers. Aircraft with more than 60 seats must have anoperable on-board wheelchair if There is an accessible lavatory, or A passenger provides advance notice that he or she can use an inaccessible lavatory but needs an on-board chair to reach it, even if the aircraft predated the rule and has not been refurbished (see below). An aircraft delivered beforeApril 1992 does not have to be made accessible until its interior isrefurbished. At that time the relevantaccessibility features shall be added. Airplanes in the commercial fleet have their seatsreplaced under different schedules depending on the carrier.At the time when all seats are beingreplaced on an aircraft with 30 or more passenger seats,half of the aisle seatsmust be equipped with movable aisle armrests.This shall be done on smaller aircraft to the extent it is not inconsistentwith structural, weight, balance, operational or interior configurationlimitations. Similarly, all aircraft undergoing replacement ofcabin interior elements or lavatories must meet the accessibility requirementsfor the affected features, including cabin storage space for a folding wheelchair,and an on-board wheelchair if there is an accessible lavatory (unlessprohibited by structural, weight, balance, or configuration limitations). Seat Assignments An individual with a disability cannot be requiredto sit in a particular seat or be excluded from any seat, exceptas provided by FAA safety rules, such as theFAA Exit Row Seating rule. For safetyreasons, that rule limits seating in exit rows to those persons with the mostpotential to be able to operate the emergency exit and help in an aircraftevacuation. The carrier cannot denytransport, but may deny specific seats to travelers who are less than age 15 orlack the capacity to act without an adult, or who lack suf­­ficient mobility,strength, dexterity, vision, hearing, speech, reading or comprehensionabilities to perform emergency evacuation functions.The carrier may also deny specific seats to persons with acondition or responsibilities, such as caring for small children, that mightprevent the person from performing emergency evacuation functions, or causeharm to themselves in doing so. A traveler with a disability may also be denied certain seats if: The passenger’s involuntary behavior is suchthat it could compromise safety of the flight and the safety problem can bemitigated to an acceptable degree by assigning the passenger a specific seatrather than refusing service; The seat desired cannot accommodate guide dogs or service animals. In each instance, carriers are obligated to offer alternative seat locations. Service Animals Carriers must permit dog guides or other serviceanimals with appropriate identification to accompany an individual with adisability on a flight. Identificationmay include cards or other documentation, presence of a harness or markings ona harness, tags, or the credible verbal assurance of the passenger using theanimal. If carriers provide special information topassengers concerning the transportation of animals outside the continentalUnited States, they must provide such information to all passengers withanimals on such flights, not simply to passengers with disabilities who aretraveling with service animals. Carriers must permit a service animal to accompany atraveler with a disability to any seat in which the person sits, unless theanimal obstructs an aisle or other area that must remain clear in order tofacilitate an emergency evacuation, in which case the passenger will beassigned another seat. In-Cabin Service Air carrier personnel shall assist a passenger with a disability to: Move to and from seats as a part of theboarding and exiting process; Open packages and identify food (assistancewith actual eating is not required); Use an on-board wheelchair when available toenable the passenger to move to and from the lavatory; Move to and from the lavatory, in the case ofa semi-ambulatory person (as long as this does not require lifting or carryingby the airline employee); Load and retrieve carry-on items, includingmobility aids and other assistive devices stowed on board the aircraft. Carrier personnel are notrequired to provide assistance inside the lavatory or at the passenger’s seatwith elimination functions. The carrierpersonnel are also not required to perform medical services for an individualwith a disability. Charges for Accommodations Prohibited Carriers cannot impose charges for providingfacilities, equipment, or services to an individual with a disability that arerequired by DOT's Air Carrier Access regulations.They may charge for optional services, however, such as oxygenand accommodation of stretchers. Personnel Training Carriers must provide training on passengers withdisabilities for all personnel who deal with the traveling public.This training shall be appropriate to theduties of each employee and will be designed to help the employee understandthe special needs of these travelers, and how they can be accommodated quickly,safely, and with dignity. The trainingmust familiarize employees with: The Department of Transportation’s rules onthe provision of air service to an individual with a disability; The carrier’s procedures for providingtransportation to persons with disabilities, including the proper and safeoperation of any equipment used to accommodate such persons; How to respond appropriately to persons withdifferent dis­abilities, including persons with mobility, sensory, mental, andemotional disabilities. Top of document Compliance Procedures EACH CARRIER MUST HAVE AT LEAST oneComplaints Resolution Official (CRO) available at each airport during times ofscheduled carrier operations. The CROcan be made available by telephone. Any passenger having a complaint of allegedviolations of the Air Carrier Access rules is entitled to communicate with aCRO, who has authority to resolve complaints on behalf of the carrier. If a CRO receives a complaint before the action ofcarrier personnel has resulted in violation of the Air Carrier Access rules,the CRO must take or direct other carrier personnel to take action to ensurecompliance with the rule. The CRO,however, does not have authority to countermand a safety-based decision made bythe pilot-in-command of an aircraft. If the CRO agrees with the passenger that aviolation of the rule occurred, he must provide the passenger a writtenstatement summarizing the facts and what steps if any, the carrier proposes totake in response to the violation. If the CRO determines that no violation hasoccurred, he must provide the passenger a written statement summarizing thefacts and reasons for the decision or conclusion. The written statement must inform the interestedparty of his or her right to pursue DOT enforcement action if the passenger isstill not satisfied with the response.If possible, the written statement by the CRO must be given to thepassenger at the airport; otherwise, it shall be sent to the passenger within10 days of the incident. Carriers shall establish a procedure for resolvingwritten complaints alleging violations of any Air Carrier Access ruleprovision. If a passenger chooses tofile a written complaint, the complaint should note whether the passengercontacted the CRO at the time of the alleged violation, including the CRO’sname and the date of contact, if available.It should include any written response received from the CRO.A carrier shall not be required to respondto a complaint postmarked more than 45 days after the date of an allegedviolation. A carrier must respond to a written complaint within30 days after receiving it. Theresponse must state the airline’s position on the alleged violation, and mayalso state whether and why no violation occurred, or what the airline plans todo about the problem. The carrier mustalso inform the passenger of his or her right to pursue DOT enforcement action. Any person believing that a carrier has violated anyprovision of the rule may contact the following office for assistance: Department of Transportation Aviation Consumer Protection Division, C-75 400 Seventh Street, S.W. Washington, D.C. 20590 E-mail: airconsumer@ost.dot.gov [1] As with any passengerbaggage, this limit may be increased through Excess Valuation coveragepurchased through the individual airline.The passenger should also check his or her homeowners or rentersinsurance to determine whether it provides additional coverage. Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information Additional information may be obtained by contacting airconsumer@ost.dot.gov . Office of Aviation Enforcement and Proceedings 400 Seventh Street, SW, Room 4107 Washington, DC 20590 http://airconsumer.ost.dot.gov

South America Travel

South America Travel - Abercrombie & Kent Africa & Egypt Antarctica Canal & River Cruising Europe Family Holidays North America India, Orient,    Australia & New Zealand Private Jets Small Ship Cruising South America & Galapagos Circumnavigation of South America Costa Rica, Panama & Mexico Ecuador & the Galapagos Islands Peru Chile, Argentina, Brazil & Uruguay The Royal Scotsman Train E-mail This Page Print This Page Print To PDF A&K On Site In South America Other companies often claim that the independent offices to whom they subcontract their business are “their own offices.” But only Abercrombie & Kent has its own network of local offices, staffed by full-time A&K experts, all around the globe. With five locations throughout South America, there are A&K offices working for you. Imagine the level of service that allows us to provide: A&K is always right at hand to ensure that your journey proceeds smoothly, shaped and guided by people who know and love your destination. The World’s Best Tour Directors While other companies often employ guides who are foreign to the destination you are visiting, A&K Tour Directors reside in and are passionate about the country in which they work. And they are hand-chosen for their knowledge, charm and expertise on a variety of subjects from archaeology, flora and wildlife to politics, geography and current affairs. For example, A&K’s Diana Hidalgo has been guiding visitors through her native Peru and neighboring countries for more than 25 years and brings unrivalled knowledge of Peru’s history, culture and people. By Invitation Only… Our highly experienced team offers you innovative insider’s access in the form of, for example, heralded guest speakers, specially hosted welcome dinners, and private wine and cheese tastings — events often not available to other travel companies and their guests. In Buenos Aires, for example, A&K guests travelling on our escorted programs enjoy a private behind-the-scenes visit to the luxurious 1908 opera house, Teatro Colón, where they also tour backstage and attend costume and stage design workshops not open to the general public. Private Transfers …Any Time Unlike many of its competitors, A&K provides its guests with private transfers whenever you choose to arrive or depart. This allows you the flexibility to arrive early or extend your stay beyond the dates or times of your group program. Most other tour operators offer to transfer you to and from the hotel from one specified group flight. But A&K gives you the comfort, luxury and freedom to plan your trip as you prefer. Any day, any time, day or night. In addition, in Santiago, Chile, A&K has special permission to meet you inside the Arrivals Hall, assisting you with passport, visa and other custom formalities. A More Personal Touch With an average of just 12 to 15 travellers (sometimes even less) and a maximum of 24 on our Connoisseurs Series, A&K groups are small enough to facilitate personal contact among group members, and undivided attention from your Tour Director. These smaller numbers also result in access to quaint restaurants off the beaten track, and discerning hotels that refuse large groups. While other company’s travellers are herded through the streets of Buenos Aires or the Inca relics of Cusco in groups of as many as 40, A&K guests feel as if they are travelling with a small collection of friends. Freedom To Choose Excellent meals ought to be a high point of every holiday. So it’s important to know not just how many meals are included in the cost of your program, but what kind. Must you eat from a set menu, or can you choose what you like? On many competitors’ trips, set menus are the inflexible rule. A&K offers…freedom. Sometimes we’ll take you to spectacular “white-tablecloth” restaurants, or casual waterside bistros. Sometimes you’ll set off on your own with a recommendation to a favorite tapas bar or tango club. In many locations, our popular À La Carte option allows you to dine at your hotel when, where and with whom you choose at A&K’s expense. Receive your Travel Catalogue! Download Now Receive By Mail

Italy travel Palermo -

Palermo guide - Palermo travel guide Palermo Sicily - Palermo - guide to Palermo - Italy travel Palermo - airport Palermo Palermo guide - Palermo travel guide - Palermo Sicily - Palermo - guide to Palermo - Italy travel Palermo - airport Palermo - travel links Wednesday, 28 December 05 - 11:43 pm Top destinations Art Cities Beaches Lakes Mountains Spa Resorts Regions guides Abruzzo & Molise Alto Adige Apulia Basilicata & Calabria Campania Emilia Romagna Friuli Venezia Giulia Lazio Liguria Lombardy Marche Piedmont Sardinia Sicily Tuscany Trentino Umbria Valle d'Aosta Veneto Cities guides Aosta Asiago & 7 comuni Asolo Assisi Belluno & Dolomiti Venete Bologna Bolzano Brescia Bressanone Caorle & Bibione Capri Catania Cervia & Cesenatico's Beaches Chianti, Valdelsa, Valdarno Comacchio's Beaches Cortina d'Ampezzo Courmayeur M.Bianco Elba & Capraia Florence Garda Lake - Eastern Side Grosseto & Maremma Ischia Jesolo & Eraclea Como Lake & Lecco Lucca & Garfagnana Madonna di Campiglio Merano Milan Monte Cervino Montecatini Terme Naples Padua Palermo Pisa Portofino & Tigullio Gulf Ragusa Ravenna's Beaches Ravenna City Rimini, Riccione, Cattolica Riviera dei Fiori: Sanremo & Imperia Riviera del Brenta Rome Rovereto Rovigo e Delta del Po San Martino di Castrozza, Primiero, Val Venoi Siena Siracusa Sorrento & Amalfi Taormina Terme e Colli Euganei Turin Trento Treviso Val di Fassa Val di Fiemme Venice Verona Versilia & Viareggio Vicenza Palermo Hotels Reserve Palermo Hotels: save up 70% on rooms! Compare offers & book on line at hotel's web sites. About Sicily Catania, the City that Never Sleeps In Catania there's so much to do, see and experience that 24 hours aren't enough... The seasons of Taormina, between the deep blue sea and picturesque handicrafts Set between sea and sky, a precious gem that literati and poets of all times have translated into amazing verses and astonishing prose, Taormina is magic, always... Palermo Guide Italy THINGS TO KNOW Getting there History and culture THINGS TO SEE Churches and Museums Historical buildings and monuments Places and charm THINGS TO TRY Food and drink Shopping Hotels and lodgings THINGS TO EXPERIENCE Events La Dolce Vita ITINERARIES A special day Trip outside the city Directories of Web Sites Palermo Italy Palermo Hotels Downloads Palermo Guide in PDF format A city that contains centuries of different kinds of culture: Arabs, Normans, the French, Spanish and the Byzantines have all left their permanent mark on the place. Getting there Palermo is the first city in Sicily and it is well served by highways and trains and also has an international airport... >>> History and culture In our tourists guide to Palermo there just had to be a section dedicated to the history of this amazing city. Let’s discover it together... >>> Churches and Museums A selection of religious buildings and museums that have to be seen, from the Palatine Chapel to the Puppets’ Museum. With historical notes on works of art and useful information... >>> Historical buildings and monuments The Arabic-Norman architecture: architectural styles that live side by side in perfect harmony and balance... >>> Places and charm All the most charming places in Palermo: from the Quattro Canti to the Kalsa... >>> Food and drink The tastes and aromas of extraordinary cuisine where East and West blend together perfectly... >>> Shopping The traditional craft products from Palermo from “Puppets” to Sicilian carts... >>> Hotels and lodgings All the advice needed for anyone who wants to sleep in Palermo : lots of solutions for every size of budget. From hotels to hostels... >>> Events From the Festino di Santa Rosalia festival, in honor of the city’s Patron Saint, to the Festival of Morgana, that celebrates the art of the marionettes: all the most important cultural events that are organized in the city... >>> La Dolce Vita Discovering the places that are the setting for Palermo’s nightlife... >>> A special day 24 hours dedicated to Palermo for a quick look around the city... >>> Trip outside the city The Cathedral in Monreale, the beach at Mondello and the Monte Pellegrino Reserve... >>> More guides on: Region: Sicily Sicily Cities: Catania Ragusa Siracusa Taormina Click to view the map Servizi per le aziende Acquista la tua visibilità su Travel Plan Netplan Travel Network Travel Guides ItalyTravel Guides | VeniceTravel Guide | FlorenceTravel Guide | RomeTravel Guide | MilanTravel Guide | NaplesTravel Guide | Palermo Travel Guide | Taormina Travel Guide | SicilyTravel Guide | Cortina Travel Guide | VeronaTravel Guide | JesoloTravel Guide | Lucca & Garfagnana Travel Guide | Treviso Travel Guide | Ischia Travel Guide | Capri Travel Guide | Sorrento Travel Guide | Amalfi Travel Guide | More Italy Travel guides ... 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Venice Hotels | Cortina Hotels | Asolo Hotels | Hotel Golden Rome | Hotel San Niccolò - Chianti | Hotel Il Granduca Florence | Venice Travel Guide | Venice Booking Center | Venice Hotels Servizi per le aziende - Netplan Travel Network Links A1 A2 B1 C1 D1 E1 F1 G1 H1 H2 I1 I2 J1 K1 L1 M1 N1 O1 P1 Q1 R1 S1 T1 U1 V1 W1 X1 Y1 Z1 AA1 AB1 AC1 AD1 AE1 AF1 AG1 AH1 AI1 AJ1 AK1 AL1 AM1 AN1 AN2 AO1 AP1 AQ1 AR1 AS1 AT1 AU1 AV1 AW1 AX1 AY1 AZ1 BA1 BB1 Italy Travel Guide © 2004 Fatto da: Netplan