Taiwan travel service providers.

U.S. Commercial Service Taiwan: Travel Facilitation BUYUSA.GOV -- U.S. Commercial Service Taiwan Local time: 06:39 AM Business Service Providers Start Accounting and Auditing Building and Construction Services Car Rental Conference Equipment and Facilitation Hotels and Meeting Facilities Human Resources Legal Services Market Research Office Rental Patent and Trademark Law Services Real Estate Services Relocation services Security and Personal Safety Trade Show and Exhibition Services Translation and Interpretation Transportation, Freight Forwarder and Storage Services Travel Facilitation Travel Facilitation Airtrade Express Ltd. Contact: Linda Cheng 12F, No. 92, Fu Hsing North Road, Taipei 104, Taiwan Phone: 886-2-2775-2640 Fax: 886-2-2776-9925 Email: linda@ N0SPAM. airtrade.com.tw Web: http://www.airtrade.com.tw Established in January 1989, Airtrade Express has been successfully offering travel services to our customers, corporate clients and individuals, in Taiwan. Including overseas staff, we now have more than 30 employees, compared to only 5 in 1989. As one of the leading travel agencies in Taiwan, Airtrade acts as a co-organizer in helping hundreds of business groups each year to attend various international exhibitions held worldwide, such as CeShow, Comdex Fall, APRA, InterBike, NAB, Las Vegas Hardware Show, etc. We provide a wide range of travel services including visa applications, flight scheduling, hotel accommodations, transportation arrangements, and many other services. Airtrade Express is the hallmark of Taiwan travel service providers. Home How We Help U.S. Companies How We Help Taiwanese Companies Doing Business in Taiwan Major Projects in Taiwan Business Service Providers Useful Links Internship Opportunities About Us Contact Us Asia Now Travel & Tourism Team Website Our Worldwide Sites Other Asian Markets Export.gov Trade Portal 中文 Search! Printable version © 2001-2005 All rights reserved Privacy Policy Disclaimer

Air Travel Consumer Report

Aviation Consumer Protection Home Page Español/Spanish Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information Air Travel Consumer Reports for 2005 The Air Travel Consumer Report is a monthly product of the Department of Transportation's Office of Aviation Enforcement and Proceedings (OAEP). The report is designed to assist consumers with information on the quality of services provided by the airlines. This page was last updated on December 1, 2005, and the most recent data is from October 2005. The report is divided into six sections (Flight Delays, Mishandled Baggage, Oversales, Consumer Complaints, Customer Service Reports to the Transportation Security Administration, and Airline Reports of the Loss, Injury, or Death of Animals During Air Transportation). The sections that deal with flight delays, mishandled baggage and oversales are based on data collected by the Department’s Bureau of Transportation Statistics. The section that deals with consumer complaints is based on data compiled by the OAEP’s Aviation Consumer Protection Division (ACPD). The section that deals with customer service reports to the Department of Homeland Security’s Transportation Security Administration (TSA) is based on data provided by TSA. The section that deals with animal incidents during air transport is based on reports required to be submitted by airlines to the ACPD. Each section of the report is preceded by a brief explanation of how to read and understand the information provided. The report is usuallyissued during the first week of each month. Oversalesare reported quarterly rather than monthly, and oversales figuresmay be slightly older than the other data in certain months. Thereport, which contains tables of information, is best printed in"landscape" orientation. Additional air travel data can be found on the BTS website . Reports Issued in 2005 To see the PDF version of the reports you will need the Adobe Acrobat reader. Click the icon to download it for free. December 2005 Report PDF Version | MS Word Version Flight Delays: October 2005 / 12 Months Ending October 2005 Mishandled Baggage: October 2005 Oversales: 3 rd Quarter 2005 / January-September 2005 Consumer Complaints: October 2005 Customer Service Reports to the Dept. of Homeland Security: October 2005 Airline Animal Incident Reports: October 2005 November 2005 Report PDF Version | MS Word Version Flight Delays: September 2005 / 12 Months Ending September 2005 Mishandled Baggage: September 2005 / January-September 2005 Oversales: 3 rd Quarter 2005 / January-September 2005 Consumer Complaints: September 2005 / January-September 2005 Customer Service Reports to the Dept. of Homeland Security: September 2005 Airline Animal Incident Reports: September 2005 October 2005 Report PDF Version | MS Word Version Flight Delays: August 2005 / 12 Months Ending August 2005 Mishandled Baggage: August 2005 Oversales: 2 nd Quarter 2005 / January-June 2005 Consumer Complaints: July 2005 Customer Service Reports to the Dept. of Homeland Security: August 2005 Airline Animal Incident Reports: August 2005 September 2005 Report PDF Version | MS Word Version Flight Delays: July 2005 / 12 Months Ending July 2005 Mishandled Baggage: July 2005 Oversales: 2 nd Quarter 2005 / January-June 2005 Consumer Complaints: July 2005 Customer Service Reports to the Dept. of Homeland Security: July 2005 Airline Animal Incident Reports: July 2005 August 2005 Report PDF Version | MS Word Version Flight Delays: June 2005 / 12 Months Ending June 2005 Mishandled Baggage: June 2005 / January-June 2005 Oversales: 2 nd Quarter 2005 / January-June 2005 Consumer Complaints: June 2005 / January-June 2005 Customer Service Reports to the Dept. of Homeland Security: June 2005 Airline Animal Incident Reports: June 2005 July 2005 Report PDF Version | MS Word Version Flight Delays: May 2005 / 12 Months Ending May 2005 Mishandled Baggage: May 2005 Oversales: 1st Quarter 2005 Consumer Complaints: May 2005 Customer Service Reports to the Dept. of Homeland Security: May 2005 Airline Animal Incident Reports: May 2005 June 2005 Report PDF Version | MS Word Version Flight Delays: April 2005 / 12 Months Ending April 2005 Mishandled Baggage: April 2005 Oversales: 1st Quarter 2005 Consumer Complaints: April 2005 May 2005 Report PDF Version | MS Word Version Flight Delays: March 2005 / 12 Months Ending March 2005 Mishandled Baggage: March 2005 / January-March 2005 Oversales: 1st Quarter 2005 Consumer Complaints: March 2005 / January-March 2005 April 2005 Report PDF Version | MS Word Version Flight Delays: February 2005 Mishandled Baggage: February 2005 Oversales: 4th Quarter 2004 / January-December 2004 Consumer Complaints: February 2005 March 2005 Report PDF Version | MS Word Version Flight Delays: January 2005 / 12 months ending January 2005 Mishandled Baggage: January 2005 Oversales: 4th Quarter 2004 / January-December 2004 Consumer Complaints: January 2005 Febuary 2005 Report PDF Version | MS Word Version Flight Delays: December 2004 / 12 Months Ending December 2004 Mishandled Baggage: December 2004 / January - December 2004 Oversales: 4th quarter 2004 / January - December 2004 Consumer Complaints: December 2004 / January - December 2004 January 2005 Report PDF Version | MS Word Version Flight Delays: November 2004 / 12 months ending November 2004 Mishandled Baggage: November 2004 Oversales: 3rd quarter 2004 / January-September 2004 Consumer Complaints: November 2004 Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information Additional information may be obtained by contacting airconsumer@ost.dot.gov . Office of Aviation Enforcement and Proceedings 400 Seventh Street, SW, Room 4107 Washington, DC 20590 http://airconsumer.ost.dot.gov

travel insurance Annual travel

Travel Insurance - from Columbus Insurance One specialist you can trust... Home Our Products FAQs About Columbus The company The group Jobs Single trip travel insurance Annual travel insurance Backpacker travel insurance Ski travel insurance Business travel insurance Adventure travel insurance Over 64 travel insurance Pre-existing medical conditions Motor insurance Home insurance Pet insurance Credit cards Cruises Hostels International Rail Travel Let us find a quote... Help & Information Residence: You must have been a resident of this country for at least 12 months.','infoboxPosition');" My residency is: Australia Austria Belgium Canada Cyprus Czech Republic Denmark Estonia Finland France Germany Gibraltar Greece Hong Kong Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Maldives Malta Netherlands New Zealand Norway Papua New Guinea Poland Portugal Qatar San Marino Saudi Arabia Singapore Slovakia Slovenia Spain Sweden Switzerland Thailand United Kingdom United States Vanuatu Vatican City State The destination: Europe Australia/NZ Worldwide ex USA/Canada Worldwide Annual multi-trip policy If you plan to travel 2 or more times per year, this policy can save you money. It means you won’t have to set up a new policy every time you travel.','infoboxPosition');" Annual multi-trip policy: Ski Cover Our ski policy covers you whether on or off-piste and also if you are a skier or a snowboarder.','infoboxPosition');" Ski Cover: My Trip Date Please use the Calendar function to help you select the exact dates you are travelling, please add the extra day if you are getting a night flight back.','infoboxPosition');" My trip dates: My start date: - The total number of travellers is: adults (19 - 64) 0 1 2 3 4 5 6 7 8 Individual Couple Family Group Children Students who are in full time education, aged 19-21 can also be included on a Columbus Family annual policy.','infoboxPosition');" children (2 - 18) 0 1 infants (0 - 1) 0 1 2 3 4 5 6 7 8 Tools and Options Country news Airport Lounges Airport Parking Car Hire Travel Guides Single trip travel insurance Annual travel insurance Backpacker travel insurance Ski travel insurance Business travel insurance Adventure travel insurance Over 64 travel insurance Pre-existing medical insurance | Definitions | Travel Tips | Disclaimer | Security & Privacy | Affiliates | Agents | Policy wording | Claims | Contact Us | Recommend a friend | Site Map | Columbus Direct is a specialist travel insurance intermediary which is authorised and regulated by the Financial Services Authority.

Spain Travel Information Spain

Spain Travel Information - Getting there and getting around Home :: Contact :: About Us :: Site Map :: Site Search Return to Spain Travel Information Spain Travel Information With the abundance of cheap flights from the UK, Ireland and Northern Europe these days the tourism industry is booming. Last year approximately 78 million people visited Spain making it the world's 3rd most popular tourist destination. Below you'll find travel information on how to get to Spain and and how to get around once you're there. Buen Viaje .... Spain Travel Information > Contents Flightsto Spain Information on the wideselection of airlines offering services to Spain and domestic carriers offeringinternal flights .... Airportsin Spain A guide to Spain's airportswith information on how to transfer to your final destination .... Railtravel in Spain The high speed AVE servicedelivers you from Madrid to Seville in just 2 hours .... Ferriesto Spain There are direct ferries intoBilbao and Santander from the UK and a whole range of possibilities if you go toFrance then drive down .... Drivingin Spain With a first class roadsystem, self-drive is a great way to discover Spain whether in your own vehicleor in rented one .... CarRental in Spain Renting a car on the internetin advance is a good idea as prices on the spot tend to be significantly higher.... Paradors of Spain Spain's paradors are 91 state owned hotels often located in former castles, monasteries and palaces. This directory of paradors tells you what type of building the hotel is and provides further information on select paradors as well as providing for online bookings. A real treat. Weatherin Spain The rain in Spain falls mainlyon the plain, or does it? Check out the forecast for the next few days atselected destinations around the country .... SpainTravel Information Guides In association with RoughGuides and TravelNow we've included a selection of destination guides to some ofSpain's major cities .... Spain Hotel Offers Hotel reservation Hotel, bed and breakfast, apartment-venere.com Destination: From: To: Guests: Rooms: Flights to Spain It's hard to keep track of all the new flight services to Spain. On our flights to Spain page we've listed some of the most popular carriers and companies offering discount deals. Spain Car Rental Car rental in Spain is big business. To make sure you get the best deal you MUST book the car on the internet in advance. The competition between all the car rental brokers is such that you can get some excellent deals. We've provided some advice on car rental in Spain with a few of the most reliable and best value online brokers who offer deals from all over the country. bookmark this site Home :: Barcelona Hotels :: Madrid Hotels :: Private Tours of Spain :: Football Tickets :: Spain Map :: Links Directory 2005 Spanish Fiestas Ltd.

Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]