Air Travel Consumer Report


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Aviation Consumer Protection Home Page Español/Spanish Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information Air Travel Service Problems How complaints are handled The Aviation Consumer Protection Division (ACPD) operates acomplaint handling system for consumers who experience air travelservice problems. Consumers with concerns about airline safetyshould call the Federal Aviation Administrationtoll-free at 1-800-255-1111. Consumers withconcerns about aviation security should register their comments with theTransportation Security Administration at www.tsa.gov/public/contactus . Consumers can call, write or e-mail the ACPD to register theirconcerns about airline service. You may call the ACPD 24 hourseach day at 202-366-2220 (TTY 202-366-0511) to record your complaint. Calls are returned Monday through Friday, generally between 7:30 am and 5:00 pm Eastern time. Letters ande-mails will be reviewed and acknowledged andwill be forwarded to an airline official for furtherconsideration. Our mailing address is: Aviation Consumer Protection Division, C-75 U.S. Department of Transportation 400 7th Street, S.W. Washington, D.C. 20590 Our e-mail address is airconsumer@dot.gov Whether you call, write or e-mail, please be brief and concisein the description of your problem and be sure to include thefollowing information: your name address daytime phone number (including area code) name of the airline or company about which you are complaining flight date flight number origin and destination cities of your trip. If you write, you should also include a copy of your airlineticket (not the original) and any correspondence you have alreadyexchanged with the company. If your complaintconcerns accessibility problems experienced by a passenger with a disability, oralleged discrimination based on race, color, national origin, sex, religion orancestry, please click here for information on where to file your complaint. If you determine from that document that yourcomplaint should be filed here with DOT’s Aviation Consumer ProtectionDivision, use the link in that page or your browser’s “Back” button toreturn to this page. If you are filing an accessibility or discriminationcomplaint with us, we have optional complaint forms for these two types ofcomplaints that you may download and/or print if you wish. Complaints of thistype may be filed on the appropriate form, or by letter or e-mail. Click here for additional information about filing a complaint about accessibility problemswith an airline that were experienced by a passenger with a disability. Clickhere for additional information about filing acomplaint about alleged discrimination by airlines based on race, color,national origin, sex, religion or ancestry. All complaints are entered in DOT's computerized aviation industry monitoring system, and are charged to the company in question in the monthly Air Travel Consumer Report . This report is distributed to the industry and made available to the news media and the general public so that consumers and air travel companies can compare the complaint records of individual airlines and tour operators. These complaints are reviewed to determine the extent to which carriers are in compliance with federal aviation consumer protection regulations. This system also serves as a basis for rulemaking, legislation and research. The Department of Transportation produces an annual Report to Congress summarizing complaints that air carriers receive about disability-related issues. Click here to see this report. The ACPD publishes a number of booklets and fact sheets on air travel consumer protection issues. Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information Additional information may be obtained by contacting airconsumer@dot.gov . Office of Aviation Enforcement and Proceedings 400 Seventh Street, SW, Room 4107 Washington, DC 20590 http://airconsumer.ost.dot.gov
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Europe Travel
Lonely Planet | Postcards | Europe worldguide | shop | thorn tree forum | travel services | travel ticker | theme guides | on the road | postcards | travel links POSTCARDS africa Americas & the Caribbean Asia Australasia & the Pacific Europe Middle East Europe Albania Armenia Austria Azerbaijan Belarus Belgium Bosnia Britain Bulgaria Canary Islands Croatia Czech Republic Denmark Estonia Faroe Islands Finland France Georgia Germany Greece Greenland Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Netherlands Norway Poland Portugal Romania Russia Serbia & Montenegro Slovakia Slovenia Spain Sweden Switzerland Turkey Ukraine Lonely Planet receives thousands of letters every month from travellers who have ventured forth to every corner of the globe. As some paths are more well-trodden than others, some countries receive more feedback than others. However, we put up as much relevant and useful information as we can, so if somewhere hasn't had any new Postcards for a while, it's not that we're not taking care of the pages, it's that we haven't had any feedback lately that we think is of interest to travellers. If you're after a specific piece of information, try asking on the Thorn Tree , where there are tens of thousands travellers to give you the benefit of their knowledge, or if your guidebook needs a little updating with verified information, check out our online Upgrades . Best of all, if you know something that might help other travellers, send it through to us via the web form on the Feedback page and help us fill the gaps! More Resources WorldGuide Explore destinations Thorn Tree Forum Travel talk Shop Guidebooks & more Travel Services Make your booking text & images © lonely planet 2005 about us | privacy | feedback | advertising FAQs worldguide | shop | thorn tree forum | travel services | travel ticker | theme guides | on the road | postcards | travel links
South America Travel Forum
tags -- South America Travel Forum on the AardvarkTravel.net Travel Forum Welcome to the AardvarkTravel.net airport terminal. Relax in the departure lounge, stock up on duty free or chat with other passengers... -- By participating in these forums you can earn free advertising! Click here for details. FAQ Search Memberlist Usergroups Register Profile Log in to check your private messages Log in South America Travel Forum Moderators: aaron , paul , Trev , axxiom , Dan , Red Tape , sunshine82 , Eurapart , georgep , GregW Users browsing this forum: None Goto page 1 , 2 , 3 , 4 , 5 , 6 , 7 Next Forum Index - South America Travel Forum Mark all topics read Topics Replies Author Views Last Post Sticky: [ Poll ] And the nominations for the South America Expert 2005 are... 3 aaron 526 Thu Dec 15, 2005 8:29 am thowra Sticky: A word of warning about advertising... 1 aaron 4222 Fri Apr 25, 2003 5:59 pm aaron need a place to stay in Rio? 1 locaindc 28 Wed Dec 28, 2005 1:07 am Red Tape i want to teach english in argentina, chile 2 Pete_ 637 Mon Dec 26, 2005 6:25 am andando Spanish courses 8 bwlamas 2146 Mon Dec 26, 2005 6:05 am andando South america.. backpacking.. language.. [ Goto page: 1 , 2 ] 17 Ryit 3731 Mon Dec 26, 2005 5:59 am andando Argentina 9 rjackf 927 Mon Dec 26, 2005 5:53 am andando Studies and accommodation in BA needed 3 hihihi 771 Mon Dec 26, 2005 1:02 am andando The safest and most dangerous countries in South America 12 JohnBoy1984 1500 Sat Dec 24, 2005 2:03 am adult-vacations [ Poll ] CYCLING SOUTH AMERICA 3 stuntmanjeff 1042 Thu Dec 15, 2005 8:49 am thowra Brazil: Low Fares and Mini-Air Pass for the Northeast 0 lagoaemar 194 Sun Dec 11, 2005 5:24 pm lagoaemar Lnaguages spoken in Argentina 3 Sidesplitter 413 Sat Dec 03, 2005 12:29 pm Sidesplitter Street Art in Buenos Aires, Argentina 0 frassinetti 175 Fri Dec 02, 2005 1:47 pm frassinetti Brazil: New low-tariff flight companies 0 lagoaemar 269 Tue Nov 22, 2005 1:32 am lagoaemar CCUSA's Work Brazil Scheme 1 beeee 251 Fri Nov 18, 2005 11:25 am beeee Sao Paulo - Looking for budget accomodation in 27th Nov... 0 carley 209 Thu Nov 17, 2005 8:13 pm carley Flights from Rio to Salvador 1 southam 454 Wed Nov 09, 2005 9:40 am paul Saquarema - Rio de Janeiro - Brasil 1 PHForever 325 Wed Nov 09, 2005 9:28 am paul Train / trip from Buenos Aires to Rio de jeneiro??? 1 southam 381 Tue Nov 08, 2005 1:11 pm Sidesplitter amazon jungle trek 4 spiderman2099uk 673 Mon Nov 07, 2005 9:57 pm spiderman2099uk Machu Picchu voted No.1 wonder of the world 0 paul 444 Fri Nov 04, 2005 10:59 am paul Brazil: Flight Rio - Salvador for 225 Reais 0 lagoaemar 495 Tue Nov 01, 2005 1:08 am lagoaemar Welcome to Per 1 Conociendo Per 513 Mon Oct 31, 2005 11:06 pm Sidesplitter Traveling To Paraguay 0 cbj 432 Mon Oct 31, 2005 12:35 am cbj Sex tourism in Brazil 10 aaron 12774 Fri Oct 28, 2005 11:06 pm paul Brazil trip concerns 2 Nigel_UK 983 Sat Oct 22, 2005 12:57 am Larry Aiello brazil first timer 3 lewis377 1028 Thu Oct 13, 2005 11:41 am Sidesplitter Teaching in Cuenca, Ecuador 0 Alyssabeth123 460 Wed Oct 12, 2005 11:11 pm Alyssabeth123 Learn Spanish in Cuzco Peru. 1 aqmaster 592 Tue Oct 11, 2005 3:16 pm paul Two way radios in South America 1 Wayne 670 Sun Oct 09, 2005 4:29 pm Sidesplitter Getting Married at the iguazu falls 3 J-Ro 1012 Tue Oct 04, 2005 8:24 pm Sidesplitter volunteer bolivia 1 pratzki 650 Mon Oct 03, 2005 6:20 pm Red Tape A few questions about Peru 0 gardkarlsen 632 Wed Sep 28, 2005 8:12 pm gardkarlsen Travelling to Buenos Aires 1 shahzad 694 Wed Sep 28, 2005 8:18 am paul Flights to Buenos Aires....Budget a Go Go?? 4 massivebigtoe 1061 Tue Sep 27, 2005 2:01 pm paul Lone female traveller 9 niamh 2406 Sun Sep 25, 2005 11:17 pm whereshegoes South America October 2005 9 jamy25 1667 Fri Sep 23, 2005 11:38 am Sidesplitter Going to Quito, want to teach English, need help. 4 Pete_ 1246 Tue Sep 20, 2005 2:50 pm Sidesplitter Volunteering 1 buttmunch 696 Mon Sep 12, 2005 8:42 am paul Spanish Language Schools Santiago 0 Glen 449 Sat Sep 03, 2005 11:22 am Glen South America in Sept 5 Joshila 2389 Thu Aug 25, 2005 7:50 pm sandy Love motel for pets 0 paul 620 Mon Aug 22, 2005 10:13 am paul My family offer accommodation at home in Lima - Peru 0 peruexplorer 599 Mon Aug 22, 2005 3:25 am peruexplorer Special Offers - Alternative to Brazil Airpass 0 lagoaemar 936 Sun Aug 07, 2005 12:40 am lagoaemar Warning against VARIG flights 0 lagoaemar 952 Sat Aug 06, 2005 10:34 pm lagoaemar Weather in Chile in July? 2 chapter11studios 1059 Fri Aug 05, 2005 2:23 pm chapter11studios Hilton hotel in Buenos Aires 0 paul 736 Thu Aug 04, 2005 8:32 am paul Have you been to the 'Valley of the Moon' in Chile? 4 chapter11studios 1225 Sun Jul 31, 2005 10:50 am Ginirover Florianopolis / Floripa - Brazil 1 redsand 1759 Sat Jul 30, 2005 6:40 pm ElPerroGrande Anywhere good between Rio and BA? 2 gazthornton 1057 Sat Jul 30, 2005 6:26 pm ElPerroGrande Display topics from previous: All Topics 1 Day 7 Days 2 Weeks 1 Month 3 Months 6 Months 1 Year Forum Index - South America Travel Forum All times are GMT Goto page 1 , 2 , 3 , 4 , 5 , 6 , 7 Next Page 1 of 7 Jump to: Select a forum CHECK-IN DESK ---------------- Introductions Forum General Chat Forum Travel News Forum ARRIVALS & DEPARTURES ---------------- Africa Travel Forum Asia Travel Forum Caribbean Travel Forum Central America and Mexico Travel Forum Europe - Eastern Europe Travel Forum Europe - Western Europe Travel Forum - UK & Ireland Europe - Western Europe Travel Forum - France, Spain and the rest... 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Europe Travel
Lonely Planet | Postcards | Europe worldguide | shop | thorn tree forum | travel services | travel ticker | theme guides | on the road | postcards | travel links POSTCARDS africa Americas & the Caribbean Asia Australasia & the Pacific Europe Middle East Europe Albania Armenia Austria Azerbaijan Belarus Belgium Bosnia Britain Bulgaria Canary Islands Croatia Czech Republic Denmark Estonia Faroe Islands Finland France Georgia Germany Greece Greenland Hungary Iceland Ireland Italy Latvia Liechtenstein Lithuania Luxembourg Macedonia Malta Moldova Netherlands Norway Poland Portugal Romania Russia Serbia & Montenegro Slovakia Slovenia Spain Sweden Switzerland Turkey Ukraine Lonely Planet receives thousands of letters every month from travellers who have ventured forth to every corner of the globe. As some paths are more well-trodden than others, some countries receive more feedback than others. However, we put up as much relevant and useful information as we can, so if somewhere hasn't had any new Postcards for a while, it's not that we're not taking care of the pages, it's that we haven't had any feedback lately that we think is of interest to travellers. If you're after a specific piece of information, try asking on the Thorn Tree , where there are tens of thousands travellers to give you the benefit of their knowledge, or if your guidebook needs a little updating with verified information, check out our online Upgrades . Best of all, if you know something that might help other travellers, send it through to us via the web form on the Feedback page and help us fill the gaps! More Resources WorldGuide Explore destinations Thorn Tree Forum Travel talk Shop Guidebooks & more Travel Services Make your booking text & images © lonely planet 2005 about us | privacy | feedback | advertising FAQs worldguide | shop | thorn tree forum | travel services | travel ticker | theme guides | on the road | postcards | travel links