Vacation Package

Sunburst Vacations :: Vacation packages to the Caribbean, Mexico, Bahamas, and Bermuda - Book online today! Enter your email address to receive travel offers & exclusives for FREE! Go To My Itinerary Retrieve Itinerary Antigua Aruba Bahamas Grand Bahama Nassau Paradise Island Barbados Bermuda Dominican Republic La Romana Puerto Plata Punta Cana Santo Domingo Grand Cayman Jamaica Montego Bay Negril Ocho Rios Mexico Acapulco Cabo San Lucas Cancun Cozumel Ixtapa La Paz Manzanillo Mayan Riviera Mazatlan Puerto Vallarta Puerto Rico St. Kitts St. Lucia St. Maarten/St. Martin U.S. Virgin Islands St. Croix St. John St. Thomas Flight & Hotel Hotel Only Flight Only From Airport Search Destination Select Your Destination Acapulco (ACA) Anguilla (AXA) Antigua (ANU) Aruba (AUA) Bahamas - Freeport (FPO) Bahamas - Nassau (NAS) Bahamas - Paradise Island (NAS) Barbados (BGI) Bermuda (BDA) Bonaire (BON) Cabo San Lucas (SJD) Cancun (CUN) Cancun - Mayan Riviera (CUN) Cayman Islands (GCM) Cozumel (CZM) Curacao (CUR) Ixtapa (ZIH) Jamaica (MBJ) Jamaica - Montego Bay (MBJ) Jamaica - Negril (MBJ) Jamaica - Ocho Rios (MBJ) La Paz (LAP) La Romana (LRM) Manzanillo (ZLO) Mazatlan (MZT) Puerto Plata (POP) San Juan (SJU) Puerto Vallarta (PVR) Punta Cana (PUJ) Puerto Rico (SJU) Santo Domingo (SDQ) St Barths (SBH) St John (STT) St Kitts (SKB) St Lucia - Vigi (SLU) St Lucia - Hewanorra (UVF) St Maarten (SXM) St Martin (SXM) Turks & Caicos (PLS) US Virgin Islands - St Croix (STX) US Virgin Islands - St John (STT) US Virgin Islands - St Thomas (STT) US Virgin Islands - US Virgin Islands (STT) Vieques Island (VQS) Departure Date anytime morning afternoon evening Return Date anytime morning afternoon evening Airline All Airlines Aero California Aeromexico Air Jamaica America West Airlines American Airlines Cayman Airways Delta Air Lines Mexicana Airlines US Airways Service Class coach business first Rooms 1 2 3 Adults 1 2 3 4 5 6 7 Children 0 1 2 3 Please select child age below. under 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 under 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 under 2 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 infant in seat infant in lap infant in seat infant in lap infant in seat infant in lap 0) location.href=this[this.selectedIndex].value;" Choose Your Destination Acapulco Cabo San Lucas Cancun Cozumel Ixtapa La Paz Manzanillo Mayan Riviera Mazatlan Puerto Vallarta 0) location.href=this[this.selectedIndex].value;" Choose Your Destination Grand Bahama Nassau Paradise Island St. Thomas Wyndham Sugar Bay 35% OFF Bahamas Westin at Our Lucaya Every 3rd Night FREE Cabo San Lucas Presidente 30% OFF Melia Cabo 30% OFF Westin $25 Credit Barbados $500 Air Credit & FREE Night! Almond Beach 40% OFF Jamaica Couples Resorts 35% OFF Puerto Rico El Conquistador 50% OFF St. Lucia Coconut Bay $100 Resort Credit! Bermuda Fairmont Southampton FREE Upgrade Cabo San Lucas Costa Real Cabo Spa 30% OFF Manzanillo Gran Costa Real 20% OFF Casinos Golf Luxury Spa Vacations | Destinations | Travel Agents | Contact Us For Reservations & Information Call 1-800-SUNBURST Terms & Conditions | Travelers Edge | Optional Trip Cancellation | Privacy Policy | About Us powered by EzRez release-4-3

Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]

Vacation Package

South America Travel

South America : Travel Tips : International Travel : Travelocity Customer Care | My Stuff Home Travel Info Center Flight Status >Destination Guides Travelocity Business About Travelocity Flights Search Flights Top Deals Web Fares Low Fare Alert Last Minute Packages Hotels Search Hotels Top Deals Trip Ideas Popular Cities Cars/Rail Search Cars Search Rail Top Deals About Neighborhood Search Popular Car Destinations Vacation Packages Search Vacations Top Deals Disney Vacations Trip Ideas Cruises Search Cruises Search by Destination Search by Cruise Line Top Deals Ship Finder Last Minute Packages Search Deals Top Deals This Weekend Next Weekend Need Ideas? Activities Activities by Destination Guides & Advice : Traveler Advice : Tips & Advice Home : International Travel South America When one imagines South America, one thinks of the densely tangled jungles of the Amazon, the snow-capped heights of the Andes and the Pampas, and the astounding wildlife of the Galapagos Islands and beyond. While the continent indeed holds endless exotic delights, it also contains certain tropical maladies that any visitor should be aware of in advance. Read on to get some preparatory knowledge on how to stay healthy in America del Sur. Enjoying your trip to its fullest always involves some amount of preparation and knowledge, so to make your planning easier weve put together some basic information outlining the general risks you might face in South America. Consult the World Health Organization (WHO) or the Center for Disease Control and Prevention (CDC) for the most up-to-date information on current health risks, and ask your physician about the best courses of vaccinations and malaria prophylaxis for the area youre visiting. Food and Water: Diarrhea afflictions commonly affect visitors. Intestinal parasites and fluke illnesses have been reported in certain parts of South America, so be mindful of what you eat. Assume that all water is contaminated, and either buy bottled water (widely available in most countries) or sterilize it yourself (see Food and Water Risks for further details). Even when locals insist that tap water is safe to drink, as the adage says, its better to be safe than sorry. In most places, vegetables should be cooked and fruits peeled before eating. Luckily, most tropical fruits are of the peel variety, so have no fear and munch away on freshly peeled pineapples, mangoes, and the like. Avoid undercooked meat and seafood--the latter can be host to many bacteria that are damaging to ones health. Avoid unpasteurized milk and dairy products as well. You can sterilize milk or make powdered milk with purified water as an alternative. As an added precaution, always check the expiration date of processed food. The Elements: While temperatures range from the tropical variety to the cool climates of high altitudes, the bottom line here is that the sun is strong--really strong. The equator runs straight through Ecuador, Brazil, and Colombia, if thats any clue of how hot it gets! So cover up with sunscreen, don pants and long sleeves when you can, and wear a wide-brimmed hat to stay shaded and keep cool. Drink plenty of water--the heat and humidity will make you sweat even more, and you need to balance fluid loss with fluid intake. High Altitudes: Those trekking in the Andes, Pampas, and other mountain ranges will be treated to jaw-dropping gorgeous scenery and challenging hikes. However, visiting such high altitudes opens a whole other can of worms. For further details, read our How to Avoid Altitude Sickness tip. Health Risks: Mosquitoes abound in South America, particularly in its coastal regions and within the moist interiors of its rainforests. Insect-borne diseases, especially malaria and dengue fever, are therefore big risks. Malaria risk exists in parts of Argentina, Bolivia, Brazil, Colombia, Ecuador, Peru, and Venezuela. Risk is generally high in rural and low-lying areas; one need not worry in big cities and main tourist areas such Rio. However, its always best to check in advance to see which areas are the most at risk--consult WHOs malaria zone map when in doubt. Consult your doctor several months before your trip to determine the best course of malaria prevention for you. Yellow fever is a big problem in many parts of the continent. To check which areas are at high risk, consult WHOs map of endemic zones . Dengue fever and Chagas disease occur throughout the continent. Unfortunately, no prophylaxis for these illnesses currently exist, so follow some simple guidelines to protect yourself from mosquito bites (see Creepy, Crawly Critters for further details and advice). Filariasis, leishmaniasis, and onchocerciasis have been reported in certain parts of the continent, particularly in rural Brazil. Schistosomiasis (or bilharzia), a strain of water-borne bacteria, is prevalent in many fresh water areas; avoid swimming or paddling in these areas. Rabies is present in many parts of the continent. Snakes and leeches are often a hazard in certain areas. Immunization Suggestions and Requirements: The following information was culled from reputable sources, such as CDC and WHO and reflects countries currently featured on Travelocity.com. Argentina Cholera, typhoid, polio, hepatitis A Bolivia Hepatitis A, polio, typhoid, cholera, tetanus Yellow fever vaccination certificate is required from all travelers coming from infected areas Yellow fever immunization is recommended for incoming travelers from non-infected zones visiting risk areas Brazil Polio, typhoid, cholera, hepatitis A and B Yellow fever vaccination certificate is required from all travelers arriving within three months from infected areas Yellow fever immunization is recommended for those intending to visit certain rural areas of the country Chile Cholera, tetanus, hepatitis A and B Colombia Hepatitis A and B, typhoid, cholera, polio, tetanus Yellow fever immunization is recommended for those visiting certain rural frontiers of Colombia Ecuador Cholera, typhoid, polio, hepatitis A and B, diphtheria Yellow fever vaccination certificate is required from all travelers over one year old coming from infected areas Yellow fever immunization is recommended for travelers arriving from non-infected areas who plan to journey outside urban areas, even if an outbreak of the disease has not been reported Peru Hepatitis A and B, typhoid, cholera, polio Yellow fever vaccination certificate is required from all travelers over six months old coming from infected areas Yellow fever immunization is recommended for travelers arriving from non-infected areas who plan to journey to areas within the Amazon Basin and the eastern slopes of the Andes, even if an outbreak of the disease has not been reported Uruguay Hepatitis A, typhoid Venezuela Cholera, typhoid, polio, hepatitis A and B Yellow fever immunization is recommended for all travelers over one year old intending to travel outside urban areas International Travel Tips & Advice Information on the Euro Africa Asia Central America Caribbean Australia/South Pacific South America Middle East Europe North America Embassies and Consulates--A Little Piece of the United States Abroad Choosing the Right Gift for Business Associates in Japan Getting Through Customs Expediting Your Passport Application Process Handling Cash When Traveling Overseas '+' Means Some Taxes & Fees Additional | About Travelocity | Security Guarantee | Affiliate Program | Jobs | Site Map Partners and International Sites: IgoUgo | lastminute.com | Odysia.fr | ShowTickets.com | Site59 | Travelchannel.de | Travelocity Canada Travelocity Denmark | Travelocity Norway | Travelocity Sweden | Travelocity United Kingdom | World Choice Travel | ZUJI © 1996-2005 Travelocity.com LP. All rights reserved. Travelocity and the Stars Design are trademarks of Travelocity.com LP. Use of this Web site constitutes acceptance of the Travelocity User Agreement and Privacy Policy . CST# 2056372-50. dest.advice.tips.item|Tips and Advice|TRAVELOCITY|ST||||tipID=233| --

Austria Travel Guide Travel

Austria Travel | Guide to travelling Austria | Travellerspoint U sername: P assword: R emember Me Car Hire Travel Insurance Airport Parking UK Cheap Accommodation Hotel Bookings Travellerspoint Travel Community Forums Blogs Destinations Accommodation Travel Help Reunions Tools Links Austria Travel Guide Travel Destinations Guide Austria Hallstat, Austria - Valerie N Austria Photo Gallery Though its political power has sizably diminished over the 20th century, the legacy of its once mighty Habsburg empire remains intact, most notably at Vienna. The city, once the undisputed cultural centre of Europe, still bears the signs of its glory days: majestic architecture, a haven of Western musical tradition (from waltzes, to classical music, to operatic creations), and museums dedicated to its artistic heritage. But while Vienna's past glory still makes it an unmissable destination, Salzburg is the nation's most popular destination, both for Austrians and tourists; like Vienna, it boasts a rich cultural heritage. Away from the cities, Austria's countryside beauty is as majestic as the Habsburg empire was. Whether it's the graceful Danube stretching across the north, or the Eisriesenwelt ice caves (the largest accessible ice caves in the world), or the magnificent snow-capped peaks of the Alps, visitors will find it impossible to deny Austria's great beauty. Quick Facts Locally known as: Oesterreich Capital: Vienna Population: 8,188,000 Religions: Christian Government: Federal Republic Official / National Languages: German Country Phone Code: +43 Map of Austria Flag of Austria Member Comments Members talk The only one land where i'd like to live all my entire life... .. Full comment nico23 | 20th Jun 05 Become a member or login to add your comment. Want some personal advice on Austria? The Travel Helpers are Travellerspoint volunteers willing to answer your travel questions about a country they feel they know a lot about. There are currently 9 Travel Helpers available to answer your questions about Austria. Austria Travel Helpers Travel Products Below is a collection of Travellerspoint products and services that might be of use to you while you are researching your trip to Austria. Austria Accommodation Austria hotels (129) Austria last minute hotels (80) Austria apartments (2) Austria campsites (3) Austria bed & breakfasts (20) Austria hostels (27) Austria budget hotels (44) Other Products Cheap travel insurance Eurail passes & Train tickets Austria tours (45) Around the world tickets Austria Travel Sites Sponsor Austria SIM Cards & Cell Phones - Get free incoming calls with your own Austria prepaid SIM card and GSM cell phone. Roam Austria without the roaming surcharges. Austria - Official Guide - The tourism board's official guide to Austria is a comprehensive resource for travellers to the country. Austrian Guide - A growing guide to Austrian travel. Austria links can be found in our Travel Sites Directory. The links contained in this directory are external sites and will pop up in a new window. © 2002 - 2005 Travellerspoint Travel Community | Contact | FAQ | About | Terms | Site Map