Orlando Vacation Home -

Florida, Orlando Vacation Rentals-1st Choice Vacation Rentals the #1 Online Vacation Rentals Website. Worldwide Vacation Rentals, Lodging Vacation Rentals, Homes Vacation Rentals, Cabins Vacation Rentals, Bed and Breakfast's, Hotels, Resorts, Inns, Villa Vacation Rentals, and Vacation Rental Properties United_States/Florida/Orlando Home Search New Rentals List Your Rental About Us NotePad My 1stChoice Customer Login Destinations United States Mexico Caribbean Europe Australia Africa South Pacific New Zealand Asia South America Central America Canada Activities Open NotePad Close NotePad About NotePad Customer Service Press Help - FAQ Web Development News Letters My Destinations My Specials You are Here United States Florida Orlando Orlando Categories > Condos 1-2 Bedrooms Homes 7 Bedrooms and up Condos 3-4 Bedrooms Investment Properties 4 Sale Homes 3 Bedrooms Luxury Homes Homes 4 Bedrooms Private Owners Homes 5 Bedrooms Resorts Inns Hotels and Motels Homes 6 Bedrooms Properties >> Orlando Vacation Home - Platinum Series 5 Star - 4... This Vacation Home was built in 2003. This home is luxurious, west facing, privatly l... Florida Spirit Guest Services : 407-396-4441 or Toll Free: 1-866-357-74 Calendar Max Bdrms: 4 Price/nt: $175 - $250 Some advantages 1st Choice has to Offer You as a Vacation Rental Manager/Owner: Exposure to 20,000 visitors a day Self manageable property page with quality tools and design that is easy to use Top in search engine rankings... Only $11-$25/month for this kind of exposure... "The site has been up for two weeks and already 5 bookings and 237 hits already. Fantastic exposure! Thanks for a great site!!" Peter Regla, Pine Arbor Retreat Yosemite, CA Do you have a vacation rental property you want to list on the internet? You should consider advertising with 1st Choice Vacation Rentals. Add Your Vacation Rental 1st Choice Testimonials 1st Choice Features Advertising Opportunities Featured Property of the Month.. Most Exquisite Vacation Homes in Florida! 1st Choice Voted Best of the Web Pick by Forbes.com. Join our 1st Choice Vacation Rentals Newsletter and get information on what's new with 1st Choice. Sign-Up Now! In the News Seven Great Tips for Making Your Vacation Photos Memorable IN THE NEWS: Wall Street Journal Instant Messages Are Popping Up All Overby Daniel NasawAcknowledging that instant messaging isn't just for gossiping teenagers anymore, companies increasingly are using new IM tools to promote products, boost productivi...... Full Story IN THE NEWS: New York Times RENTING A HOUSE WITH A CLICK OF A MOUSEBy Bob TedeshiRandy McNamara spent last spring in a protracted spin cycle of Internet irritation. Mr. McNamara, a salesman for a printing company in Phoenix, was hunting for a vaca...... Full Story Since 1994 1st Choice Remains a Leader in the Vacation Rental Industry! A pioneer and leader the online vacation rental industry since 1994, 1st Choice Vacation Rentals continues to lead the way in cost effective online advertising, marketing, and value added features for our customers.Reinve...... Full Story Home | About 1st Choice | Customer Service | Pricing Information | Help Press | Testimonials | Privacy Policy | Legal Notices | Site Map | Link Exchange © 1994 - 2005 1stChoice Internet | All Rights Reserved | Powered by 1stChoice Internet

Air Travel on Orbitz

Purchasing Air Travel on Orbitz Welcome to Orbitz. Sign in | Register now Air Travel Airline Travel US Airways America West Airlines Northwest Airlines Airline Travel-Related Links Orbitz Discount Travel Directory Cheap Airline Tickets Business Travel Travel Deals Related Travel Links Purchasing Air Travel on Orbitz Orbitz is the place to take care of all your air travel needs. We've partnered with major airlines, such as US Airways, Northwest and United, to bring you the most low rates and Web-only specials on airline travel. Our fast, easy-to-use site searches through more than 450 airlines to find the air travel you want at a price you can afford. Plus, you'll enjoy 24/7 access to our Traveler Care experts, for superb customer service along with big travel savings. On Orbitz, booking air travel is a breeze. That's the ticket To purchase air travel on Orbitz, simply follow these easy steps. Use our flight-search engine, the Orbot, located on the right-hand side of the home page. Enter your departure and arrival cities, preferred travel dates and number of passengers. Click the orange "search" button. The Orbot searches more than 2 billion airfares to find the best options that match your search criteria. The results are displayed in an easy-to-read Matrix. In the Matrix, click an airline, price or number of stops to sort the air travel results below. Once you've selected the flight you want, enter all the required fields on the Traveler Information page. Then book your ticket. We'll send a confirmation of your airline travel itinerary to your e-mail address, and pass your frequent-flier account information on to the airline. Now taking requests On Orbitz, air travel passengers can request special in-flight services long before they board the plane. If you'd prefer to eat a vegetarian meal, get seated in bulkhead, or receive some other service, enter those personal flight preferences in My Stuff before purchasing your airline travel ticket. We'll pass your requests to the airline, which will make every effort to accommodate them. Those air travel preferences will be saved under "My Stuff," so you won't have to re-enter the information for future bookings. Central intelligence Once you've booked your air travel, use Orbitz' Airport Intelligence to learn more about your departure and arrival airports. Discover pertinent and interesting information about the 40 largest airports in the United States -- everything from parking to check-in procedures, security updates to nearby rental-car locations. If you're wondering how far in advance of your airline travel you should arrive, see Airline Profiles in Travel Watch, listing suggested airline check-in times, rules on allowable carry-on items and much more. FYI that's A-OK Orbitz takes the surprise out of air travel with our free Traveler Care Alerts. When you purchase air travel on Orbitz, you're automatically enrolled to receive flight updates and news that might affect your travel. You can choose to have them sent to your e-mail, phone, PDA or pager. Plus, you can sign up family, friends and co-workers to receive the same travel updates. To air is human Give yourself a lift -- book your air travel on Orbitz today. You'll reap the benefits from our huge selection of airlines and flights, helpful online information and free Traveler Care. Best of all, Orbitz is where you'll find the most low airline travel fares on the Web. When it's time to buy air travel, it's time to shop with us. My Trips | My Account | Flight Status | Site map | Contact us | Terms and conditions | Privacy | About Orbitz Orbitz for Hotels | Orbitz for Business | Advertise on Orbitz | Become an affiliate | Careers | Media | Investors OrbitzSaver Low Rate Guarantee Flights | Hotels | Car Rental | Vacation Packages | Travel Deals | Travel Guides | Cruises Vacations | Discount Travel | Hotel Reservations | Cheap Hotels | New York City Hotels | Las Vegas Hotels Cheap Vacations | Hawaii Vacations | Las Vegas Vacations | All Inclusive Vacations Search Engine Marketing by 360i Orbitz guards your privacy and security. We're certified by TRUSTe and Verisign. 2001-2004, Orbitz, LLC. All rights reserved. CST 2063530-50 Round trip One-way Multi-city From *City name or airport code To *City name or airport code Exact dates Flexible dates (U.S & Canada) Leave anytime --- 12a-9a 6a-noon 10a-2p noon-5p 4-8p 6p-12a 1 am 2 am 3 am 4 am 5 am 6 am 7 am 8 am 9 am 10 am 11 am noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm 9 pm 10 pm 11 pm midnight Return anytime --- 12a-9a 6a-noon 10a-2p noon-5p 4-8p 6p-12a 1 am 2 am 3 am 4 am 5 am 6 am 7 am 8 am 9 am 10 am 11 am noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm 9 pm 10 pm 11 pm midnight I prefer non-stop flights Travelers (select up to 9 travelers) 0 1 2 3 4 5 6 7 8 9 Adult (18-64) 0 1 2 3 4 5 7 8 Child (2-11) 0 1 2 3 4 5 6 7 8 9 Senior (65+) 0 1 2 3 4 5 7 8 Youth (12-17) Expand search options Pick-up *City name or airport code at or near airport in city or surrounding area Drop-off Pick-up 1 am 2 am 3 am 4 am 5 am 6 am 7 am 8 am 9 am 10 am 11 am noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm 9 pm 10 pm 11 pm Drop-off 1 am 2 am 3 am 4 am 5 am 6 am 7 am 8 am 9 am 10 am 11 am noon 1 pm 2 pm 3 pm 4 pm 5 pm 6 pm 7 pm 8 pm 9 pm 10 pm 11 pm Discounts If you have a corporate or association discount, select the car rental company below. (You'll enter the number on the next screen) Car rental company No Preference Ace Advantage Rent A Car Alamo Rent A Car Avis Budget Dollar Rent A Car Enterprise Fox Rent Hertz National Car Rental Payless Thrifty Car Rental Expand search options Where *City name or airport code Check-in Check-out Guests 1 2 3 4 Specific hotel Star rating no preference 1 star 2 stars 3 stars 4 stars 5 stars Amenities Any amenities Let me choose preferred amenities Expand search options

London Vacation

United Vacations - Vacation Packages - Las Vegas, Hawaii, the Caribbean, Mexico Europe Family Travel Destination Package Air Hotel Online Booking Contact United Vacations 1-800-377-1816 | united.com My Account | Travel Resources | Email Sign up Book your vacation today! United Air inlcusive Packages United Hotel Only -- Vacation Type: Air and Hotel (Optional Transportation) Air and Car Hotel Only (Optional Transportation) From: -- We currently do not offer the Vacation Type for the Origin selected. Please change the Vacation Type or select Origin from the list below. Akron/Canton (CAK) Alamosa/ Almosa (ALS) Albany, NY (ALB) Albuquerque (ABQ) Allentown (ABE) Amarillo (AMA) Anchorage (ANC) Appleton (ATW) Arcata/Eureka (ACV) Asheville/Hendersonville (AVL) Aspen (ASE) Atlanta (ATL) Augusta, GA (AGS) Austin (AUS) Bakersfield (BFL) Baltimore (BWI) Bentonville/ Fayetteville (XNA) Billings (BIL) Binghamton (BGM) Birmingham (BHM) Bismarck (BIS) Bloomington (BMI) Boise (BOI) Boston (BOS) Bozeman (BZN) Buffalo (BUF) Burbank (BUR) Burlington, VT (BTV) Carlsbad (CLD) Casper (CPR) Cedar Rapids (CID) Charleston, SC (CHS) Charleston, WV (CRW) Charlotte (CLT) Charlottesville (CHO) Cheyenne (CYS) Chicago - O'Hare (ORD) Chicago -- Midway (MDW) Chico (CIC) Cincinnati (CVG) Cleveland (CLE) Cody/Yellowstone (COD) Colorado Springs (COS) Columbia, SC (CAE) Columbus, OH (CMH) Cortez (CEZ) Crescent City (CEC) Dallas-Ft Worth (DFW) Dayton (DAY) Denver (DEN) Des Moines (DSM) Detroit-Metro-Wayne Co (DTW) Durango (DRO) El Centro/Imperial (IPL) El Paso (ELP) Eugene (EUG) Fargo (FAR) Farmington (FMN) Fayetteville, NC (FAY) Fort Lauderdale (FLL) Fort Myers (RSW) Fort Wayne (FWA) Fresno (FAT) Gainesville (GNV) Garden City (GCK) Grand Island (GRI) Grand Junction (GJT) Grand Rapids (GRR) Great Falls (GTF) Green Bay (GRB) Greensboro (GSO) Greenville (GSP) Greenville (PGV) Gunnison (GUC) Harrisburg-Intl (MDT) Hartford (BDL) Hawaii, Big Island (KOA) Hawaii, Kauai (LIH) Hawaii, Maui (OGG) Hawaii, Oahu (HNL) Hayden (HDN) Hays (HYS) Hilo (ITO) Hilton Head Island (HHH) Houston - Intercontinental (IAH) Huntsville/Decatur (HSV) Indianapolis (IND) Inyokern (IYK) Ithaca (ITH) Jackson Hole (JAC) Jacksonville, FL (JAX) Jacksonville, NC (OAJ) Kalamazoo (AZO) Kansas City-Intl (MCI) Knoxville (TYS) Lansing (LAN) Laramie (LAR) Las Vegas (LAS) Lexington (LEX) Liberal (LBL) Lincoln (LNK) Los Angeles (LAX) Louisville (SDF) Lynchburg (LYH) Madison (MSN) Manchester, Nh (MHT) Medford (MFR) Memphis (MEM) Miami (MIA) Midland/Saginaw (MBS) Milwaukee (MKE) Minneapolis (MSP) Missoula (MSO) Modesto (MOD) Moline (MLI) Monterey / Carmel (MRY) Montgomery (MGM) Montrose (MTJ) Myrtle Beach (MYR) Nashville (BNA) New Bern (EWN) New Orleans (MSY) New York - La Guardia (LGA) New York -- JFK (JFK) Newark (EWR) Norfolk, VA (ORF) Oakland (OAK) Oklahoma City (OKC) Omaha (OMA) Ontario (ONT) Orange County - John Wayne Int'l (SNA) Orlando (MCO) Oxnard / Ventura (OXR) Palm Springs (PSP) Pasco (PSC) Peoria (PIA) Philadelphia (PHL) Phoenix (PHX) Pittsburgh (PIT) Portland, ME (PWM) Portland, OR (PDX) Providence (PVD) Raleigh/Durham (RDU) Rapid City (RAP) Redding (RDD) Redmond/Bend (RDM) Reno (RNO) Richmond (RIC) Roanoke (ROA) Rochester, NY (ROC) Rockford (RFD) Sacramento (SMF) Salt Lake City (SLC) San Antonio (SAT) San Diego (SAN) San Francisco (SFO) San Jose, CA (SJC) San Luis Obispo (SBP) Santa Barbara (SBA) Santa Fe (SAF) Santa Maria (SMX) Sarasota/Bradenton (SRQ) Savannah (SAV) Seattle (SEA) Sioux Falls (FSD) South Bend (SBN) Spokane (GEG) Springfield, IL (SPI) Springfield, MO (SGF) St George (SGU) St. Louis (STL) St. Thomas (STT) State College (SCE) Syracuse (SYR) Tallahassee (TLH) Tampa (TPA) Telluride (TEX) Traverse City (TVC) Tri-Cities (TRI) Tucson (TUS) Tulsa (TUL) Vail/ Eagle (EGE) Visalia (VIS) Washington DC - Dulles (IAD) Washington DC - Reagan National (DCA) Washington DC via Baltimore (BW1) Wausau/Central Wis. (CWA) West Palm Beach (PBI) White Plains/Westchester (HPN) Wichita (ICT) Wilkes-Barre/Scranton (AVP) Williamsburg/Hampton/Newport News (PHF) Yuma (YUM) Akron/Canton (CAK) Alamosa/ Almosa (ALS) Albany, NY (ALB) Albuquerque (ABQ) Allentown (ABE) Amarillo (AMA) Anchorage (ANC) Appleton (ATW) Arcata/Eureka (ACV) Asheville/Hendersonville (AVL) Aspen (ASE) Atlanta (ATL) Augusta, GA (AGS) Austin (AUS) Bakersfield (BFL) Baltimore (BWI) Bentonville/ Fayetteville (XNA) Billings (BIL) Binghamton (BGM) Birmingham (BHM) Bismarck (BIS) Bloomington (BMI) Boise (BOI) Boston (BOS) Bozeman (BZN) Buffalo (BUF) Burbank (BUR) Burlington, VT (BTV) Carlsbad (CLD) Casper (CPR) Cedar Rapids (CID) Charleston, SC (CHS) Charleston, WV (CRW) Charlotte (CLT) Charlottesville (CHO) Cheyenne (CYS) Chicago - O'Hare (ORD) Chicago -- Midway (MDW) Chico (CIC) Cincinnati (CVG) Cleveland (CLE) Cody/Yellowstone (COD) Colorado Springs (COS) Columbia, SC (CAE) Columbus, OH (CMH) Cortez (CEZ) Crescent City (CEC) Dallas-Ft Worth (DFW) Dayton (DAY) Denver (DEN) Des Moines (DSM) Detroit-Metro-Wayne Co (DTW) Durango (DRO) El Centro/Imperial (IPL) El Paso (ELP) Eugene (EUG) Fargo (FAR) Farmington (FMN) Fayetteville, NC (FAY) Fort Lauderdale (FLL) Fort Myers (RSW) Fort Wayne (FWA) Fresno (FAT) Gainesville (GNV) Garden City (GCK) Grand Island (GRI) Grand Junction (GJT) Grand Rapids (GRR) Great Falls (GTF) Green Bay (GRB) Greensboro (GSO) Greenville (GSP) Greenville (PGV) Gunnison (GUC) Harrisburg-Intl (MDT) Hartford (BDL) Hawaii, Big Island (KOA) Hawaii, Kauai (LIH) Hawaii, Maui (OGG) Hawaii, Oahu (HNL) Hayden (HDN) Hays (HYS) Hilo (ITO) Hilton Head Island (HHH) Houston - Intercontinental (IAH) Huntsville/Decatur (HSV) Indianapolis (IND) Inyokern (IYK) Ithaca (ITH) Jackson Hole (JAC) Jacksonville, FL (JAX) Jacksonville, NC (OAJ) Kalamazoo (AZO) Kansas City-Intl (MCI) Knoxville (TYS) Lansing (LAN) Laramie (LAR) Las Vegas (LAS) Lexington (LEX) Liberal (LBL) Lincoln (LNK) Los Angeles (LAX) Louisville (SDF) Lynchburg (LYH) Madison (MSN) Manchester, Nh (MHT) Medford (MFR) Memphis (MEM) Miami (MIA) Midland/Saginaw (MBS) Milwaukee (MKE) Minneapolis (MSP) Missoula (MSO) Modesto (MOD) Moline (MLI) Monterey / Carmel (MRY) Montgomery (MGM) Montrose (MTJ) Myrtle Beach (MYR) Nashville (BNA) New Bern (EWN) New Orleans (MSY) New York - La Guardia (LGA) New York -- JFK (JFK) Newark (EWR) Norfolk, VA (ORF) Oakland (OAK) Oklahoma City (OKC) Omaha (OMA) Ontario (ONT) Orange County - John Wayne Int'l (SNA) Orlando (MCO) Oxnard / Ventura (OXR) Palm Springs (PSP) Pasco (PSC) Peoria (PIA) Philadelphia (PHL) Phoenix (PHX) Pittsburgh (PIT) Portland, ME (PWM) Portland, OR (PDX) Providence (PVD) Raleigh/Durham (RDU) Rapid City (RAP) Redding (RDD) Redmond/Bend (RDM) Reno (RNO) Richmond (RIC) Roanoke (ROA) Rochester, NY (ROC) Rockford (RFD) Sacramento (SMF) Salt Lake City (SLC) San Antonio (SAT) San Diego (SAN) San Francisco (SFO) San Jose, CA (SJC) San Luis Obispo (SBP) Santa Barbara (SBA) Santa Fe (SAF) Santa Maria (SMX) Sarasota/Bradenton (SRQ) Savannah (SAV) Seattle (SEA) Sioux Falls (FSD) South Bend (SBN) Spokane (GEG) Springfield, IL (SPI) Springfield, MO (SGF) St George (SGU) St. Louis (STL) St. Thomas (STT) State College (SCE) Syracuse (SYR) Tallahassee (TLH) Tampa (TPA) Telluride (TEX) Traverse City (TVC) Tri-Cities (TRI) Tucson (TUS) Tulsa (TUL) Vail/ Eagle (EGE) Visalia (VIS) Washington DC - Dulles (IAD) Washington DC - Reagan National (DCA) Washington DC via Baltimore (BW1) Wausau/Central Wis. 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Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]