Austria Travel: Austria Travel

Travel: Austria Travel Notes -- Austrian Tourism Car Hire Cruises Flights Hotels Tours Vacations About Travel Notes™ Destinations Budget Travel Feedback Search Travel Forums Travel Writers Africa Asia Caribbean Europe Middle East North America South America Oceania Austria Travel: Austria Travel Notes -- Austrian Tourism Travel In Austria . Round The World Flights - Free TravelNotes e-mail Lonely Planet Guide to Austria Austria Index AustrianCities Austrian Culture Austrian Hotels Austrian News Austrian Regions Austrian Tourism Austrian Tours Kaffehauskultur (in German) LocalCurrency Convert your currency into euro . Food Travel Fiction Health Kids Bios Humor Mags Software Gifts Tech Business Other Your Ad Here Travel Notes Mailing List Austria Hotel City Search : Travel In Austria By Road -- All the major Austrian cities are connected by motorway, if you need to get somewhere quickly, but driving on Austria's national roads is always more interesting. If you bring your own car to Austria, and intend to drive on the motorways, you will need to buy a vignette -- available from service stations -- and stick it in your window. Vignettes can be bought for ten days, one month, two months or a year. There are also tolls on some of the tunnels, but you may prefer to drive over the passes in the summer months. By Train -- Austria connects well with all of Europe's major cities. Timetables . By Boat -- Lake Constance, or Bodensee , has services between Switzerland , Bregenz in Austria, and Germany during the summer season. The River Danube has traffic from Ravensburg in Germany, through Vienna onto Bratislava, Budapest, Belgrade, and the Black Sea -- temporarily suspended at Budapest, due to NATO bombing of bridges in Serbia. Airlines and Airports : The national airline is Austrian Airlines, and the former Formula 1 champion, Niki Lauda, owns Lauda Air. Vienna's international airport is located at Schwechat to the south-east of the city. There are also smaller airports at Innsbruck and Salzburg. Austrian Airlines : The flight planner even lets you search for all airlines on a given day -- not just through Austria. Austrian National Tourist Office : The official page for tourism in Austria. Austria for Americans : This site is produced by the Austrian National Tourist Office exclusively for North American residents and contains material specific to their needs. Austrian Regions : Austria is divided into nine provinces. U.S. Embassy, Vienna : Gateway to information and services provided by the U.S. Embassy in Vienna -- there's even an Embassy Chatroom, available every first and third Wednesday of the month. Casinos Austria : There are twelve Casinos in Austria: Baden, Bad Gastein, Bregenz, Graz, Innsbruck, Kitzbhel, Kleinwalsertal, Linz, Salzburg, Seefeld, Velden and Wien. The Euro : Now the official currency in Austria. Walking Seefeld : An independent vacation guide to active summer holidays on the Seefeld plateau, near Innsbruck . Austrian Culture : Austria's illustrious history leaves a lot of memories behind. Uncover the delights of former glory. Europe Travel Forum : From Albania to Vatican City, Scandinavia to the Mediterranean, Europe is culturally eclectic and full of lavish history. Join us in the travel forums if you have a question about Europe or would like to share your experiences about travelling or living in Europe. The Internet TravelNotes.org Flight Tickets : Save money on Round The World flight tickets. Travel News : Get the inside scoop with the latest travel features and tips. Past Articles . Austria Travel Guide Weather Outlook Car Hire Cruises Flights Hostels Tours Vacations Destinations Budget Travel Feedback Meta-Travel Travel Forums Travel Writers Africa Asia Caribbean Europe Middle East North America South America Oceania Travel Directory : Europe : Austria : Austrian Tourism -- Submit to Travel Notes | Advertise on TravelNotes.org | Favourite Destinations | Magun'sCompass | Travel Articles | Writers | | Airlines | Airports | Car Hire | Cruises | Flights | Hotels | Online Reservations | Vacation Rentals | | Casinos | Olympics | World Cup | General Disclaimer | Meta-Travel | Search Resources | | TravelNotes is a Trademark of TravelNotes.org | Travel Notes Blog | Add URL | Add to Favorites The URL for this page is: http://www.travelnotes.org/Europe/Austria/austrian_tourism.htm

Hotel Travel

Dublin Tourism - Official Information, Dublin Hotels and Car Hire Keyword Search Advanced Search News from Dublin Free Dublin Newsletter. Large Text Version View the large text version of the visitdublin.com site. Click here Dublin's Weather Click here for todays weather and the seven day forecast. Message Board Share your thoughts on Dublin and all things Irish on the Dublin Tourism message board! Buy any Dublin Tourism Guide Books online and get a printed copy of our Dublin Short Breaks Guide FREE! Christmas In Dublin Welcome to Dublin Welcome to the official online tourist office for Dublin. Here you'll find Dublin hotels , and other accommodation in our Dublin accommodation section, all of which are of the highest standard and all are approved by Failte Ireland (the Irish tourist board). You'll also find car hire services from Irelands finest car hire companies, and visitor information on a range of topics such as events , transport , tours , museums and galleries , restaurants and, as you'd expect in the home of Guinness, pubs . You can even look up the weather so you'll know what to pack for your trip! Dublin Hotels Dublin Accommodation Dublin hotels, B&Bs, guesthouses, and more! Dublin Hotel Deals! Best Dublin hotel deals & specials! Last Minute Booking! Need a hotel in Dublin tonight? Click here! Dublin Hotel Deals Hotel Name Discount Room Rate Grafton Capital Hotel Dublin 46% from Euro 115 Red Cow Moran Hotel Dublin 46% from Euro 99 Camden Court Hotel South Dublin City Centre 46% from Euro 110 Chief O'Neills Hotel Dublin City Centre 46% from Euro 149 Click here to see all the latest special offers for Hotels in Dublin! Dublin Car Hire Looking for car hire in Dublin or in Ireland? Get FREE quotes from Irelands best car rental companies and book online! Click here... The Dublin Pass The Gift of Dublin this Christmas! The Dublin Pass is a perfect Christmas gift for your friends and family! Buy your Dublin Pass today and get 15% off all 2, 3 & 6-day passes!! The Dublin Pass - The only way to see the best of Dublin! Click here to find out more! Dublin Hostels Budget Accommodation Dublin has a great range of hostels, many located in the city centre. To see a range of hostels available to book online. Click here! Golf in Dublin Book your golf tee-times for Dublin & Ireland online! Ireland is known as the 'Golfing Mecca of Europe', and some of the finest courses in the country are right here in Dublin! Find the best golfing special offers and book your tee-times online for courses around Dublin & Ireland! Click here to find out more! Special Offers Money saving offers Great savings on... • Accommodation • Car Hire • Tours • Services and more! Click here... Competitions Win a luxury break to Dublin plus FREE passes to the Temple Bar Trad Festival!! Win 2 free tickets to the Temple Bar Trad Festival, 2 nights for two at the Morrison Hotel Dublin, and 2 two-day Dublin Passes!! Click here to find out more! Attractions Dublin Tourism Attractions A select number of Dublins finest visitor attractions, capturing the essence of Irelands cultural and historic capital city and county. Click here... Events in Dublin Major Upcoming Events in Dublin 7UP Christmas on Ice Smithfield Christmas on Ice The Martell Cognac French Film Festival When Philip Treacy Met Isabella Blow Exhibition Click here to find out more about events in Dublin! Bookmark this site Bookmark Us! There's always something new on this site, so don't forget to bookmark us! Dublin E-Cards Send a Dublin e-Card! Why not take a moment to show a friend or loved one that you're thinking of them, and send them an e-card from Dublin? We have a great range of cards to choose from, and they're all 100% FREE!! Click here to find out more! Now on i-mode visitdublin.com RSS feeds Buy Dublin Guidebooks The Dublin Accommodation Guide The Dublin Accommodation Guide lists clearly and accurately all types of accommodation in Dublin with photographs. This is the ideal companion for any visitor to Dublin. Only €2.50 Click here! Accommodation | Dublin Hotel Deals | Last Minute Booking | Dublin Hotels | Dublin B&B's (Townhouses) | Dublin Hostels | Dublin Self Catering Accommodation | Dublin Guesthouses | Dublin Country Home and Farmhouse Accommodation | Dublin Campus Accommodation | Dublin Caravan & Camping Facilities | Car Hire | The Dublin Pass | Dublins Top 10 | Special Offers | Events | Travel | Maps | Tourism Centres | Order Brochures | See & Do | Entertainment | Restaurants | Pubs | Conferences | Study in Dublin | Competitions | Dublin in Pictures | Dublin Webcam | Message Board | Members Directory | About Us | Links | Help | Advertise with Dublin Tourism | Trade & Members Section | Report a Site Error | Conditions | Privacy Statement | RSS | Accommodation reservations powered by BookAssist The official visitor information & accommodation reservation web site for Dublin. © Dublin Tourism 2005 This site is one of the family of Dublin Tourism web sites that include the following... • visitdublin.com - Official visitor information, dublin hotels and dublin accommodation booking, dublin car hire, dublin events, dublin maps and more! • dublingifts.com - Dublin Tourism's online store! • dublinpass.com - The Dublin Pass is your passport to Dublin that gives you FREE ENTRY to over 30 favourite attractions! • writersmuseum.com - The Dublin Writers Museum where Dublin’s literary celebrities from the past three hundred years are brought to life! • malahidecastle.com - A unique historic castle and one of Dubin Tourism's Top Visitor Attractions. 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London Vacation Packages e-mail

London tourism - London vacation reviews - London vacations - TripAdvisor London vacations - London tourism Sign in • Sign up Home > Europe > United Kingdom > England > London > London Tourism London tourism: Overview Hotels Flights Attractions Deals Forums Maps, etc. All London reviews Search (e.g., London hotels, Las Vegas, Paris art museum) London London Overview All London Reviews London Hotels Flights to London London Deals London Attractions London Forum London Maps London Discount Hotels London Vacation Packages e-mail this page to a friend Traveler Reviews Write a review . What was your experience with London? Tell others what's hot and what's not. Deals on London Hotels Parkes Hotel Renaissance Chancery Court London Draycott Hotel The Halkin Hotel Hotel 41 Cranley Hotel Royal Park Hotel The Milestone Hotel The Landmark London Sofitel St James London Chesterfield Mayfair Rubens At The Palace Dukes Hotel Montcalm Nikko London City Inn Westminster The Zetter The Dorchester The Bentley London Baglioni Hotel London The Soho Hotel K+K Hotel George Claridge's Crown Moran Hotel Ramada Encore London West Langham Hotel London One Aldwych Mandarin Oriental Hyde Park London Sydney House Courthouse Hotel Kempinski The Montague on The Gardens 22 Jermyn Street Kingsway Hall Hotel Marriott London County Hall Threadneedles Hotel Athenaeum Hotel & Apartments De Vere Cavendish St. James's 47 Park Street - Marriott Grand Residence Club Swissotel The Howard Luna & Simone Hotel The Sanctuary House Hotel The Stafford Hotel Sheraton Park Tower Hazlitt's London Marriott West India Quay The Conrad London Royal Horseguards Four Seasons Hotel London Mandeville Hotel The Lanesborough, A St. Regis Hotel Myhotel Chelsea London hotels: 1 - 20 London hotels: 21 - 70 London hotels: 71 - 120 London hotels: 121 - 170 London hotels: 171 - 220 London hotels: 221 - 270 London hotels: 271 - 320 London hotels: 321 - 370 London hotels: 371 - 420 London hotels: 421 - 470 London hotels: 471 - 520 London hotels: 521 - 570 London hotels: 571 - 620 London hotels: 621 - 670 London hotels: 671 - 720 London hotels: 721 - 770 London hotels: 771 - 820 London hotels: 821 - 870 London hotels: 871 - 920 London hotels: 921 - 970 London hotels: 971 - 1020 London hotels: 1021 - 1070 London hotels: 1071 - 1120 London hotels: 1121 - 1170 London hotels: 1171 - 1177 Read more London tourism London vacations - London tourism Find Hotels Travelers Trust City: Check-in: Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Check-out: Dec Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 Price level: Adults: 1 2 3 4 More options Currency: U.S. Dollar Euro British Pound Canadian Dollar Australian Dollar Swiss Franc Sponsored links * London Travel Deals London : Hotel Deals from $88 Expedia.com Don't just travel. Travel right! London : Great Prices, Great Rooms hotels.com We Know Hotels Inside And Out. View Maps, Photos, Rates. Book Now! London : Low Hotel Prices Made Easy Orbitz.com The faster, easier way to find the hotel you want. Just Orbitz and go! London : Book Now - Pay on Checkout! Venere.com Buying Direct Means Lower Prices. Hotels, B&Bs, Apartments and More. All results: View all 4,159 London travel deals Airfare: Find deals on airfare to London London Hotel Recommendations Find a great hotel based on web-wide popularity and coverage. Top-Rated hotels: Parkes Hotel Renaissance Chancery Court London Covent Garden Hotel Draycott Hotel The Halkin Hotel Hotel 41 Cranley Hotel Royal Park Hotel The Milestone Hotel The Landmark London View all London hotels   Hotels for: Less than $100/night $100-200/night $200-300/night More than $300/night Hotels by Star Rating: 5-star 4-star 3-star 2-star 1-star Neighborhoods: All Islington/Angel/King's Cross Tower of London/City of London Mayfair/Soho/West End Covent Garden/Trafalgar Square/Piccadilly Paddington/Bayswater Westminster/Belgravia Chelsea Knightsbridge/Earl's Court/Kensington Fulham Hammersmith North Kensington South Bank/Bankside Greenwich Northwest/Regent Park Hampstead Ilford Harrow Kingston upon Thames London North London East London West London Southwest London Southeast Find this weekend's best available hotels London Traveler Recent Reviews London Traveler Photos Our users are talking about London! Here are their latest comments: Best Reviews Hotel 41: "Wonderful Hotel," Dec 27, 2005 , A TripAdvisor Member Chesterfield Mayfair: "The pinnacle of service," Dec 27, 2005 , Worst Reviews The Caesar: "Hostel standard !!!!!!!Worst hotel Ive ever stayed in!!," Dec 27, 2005 , A TripAdvisor Member The Cumberland: "Design first, customer comfort last," Dec 26, 2005 , Read all London reviews Our users are taking photos in London! Here are their latest pictures: View all London traveler photos London Attractions Top London Attractions: Tower of London British Airways London Eye Tate Modern Westminster Abbey Hampton Court Palace British Museum Cabinet War Rooms Victoria and Albert Museum Original London Walks St. Paul's Cathedral View all London attractions London Articles and Guidebooks SmartDeals From tips & tricks to rants & raves. Read the best sources and the most up-to-date reviews... "Overview of London," Frommer's "Rediscovering New York and London," Dec 9, 2005 , Dallas Morning News (free registration required) "Looking down on London," Nov 13, 2005 , Toronto Sun Read all London reviews Find a great London hotel deal! SmartDeals show you the best rates on the best hotels. Renaissance Chancery Court London Average price: $477 Renaissance Chancery Court London - Great Rates - hotels.com More reviews, deals Draycott Hotel Average price: $440 Draycott Hotel - Great Rates - EpoqueHotels.com More reviews, deals Parkes Hotel - save up to 9% Average price: $378 Parkes Hotel from $346 - Expedia.com More reviews, deals View all SmartDeals London Traveler Forum Travelers like you give candid advice on hotels and much more. Join the Discussion Swimming at the Berkeley??? (1 replies, 5:52 pm, today) FAO onward and all other Canadians (esp Vancouverites) (2 replies, 5:50 pm, today) Did Santa leave London-related presents? (17 replies, 5:47 pm, today) Read all London discussions Post a new London topic Share Your Travel Savvy New & Improved: Websites for London Visitors (no replies, 1:31 pm, Nov 22, 2005) Your Local Expert for London (no replies, 5:58 pm, May 23, 2005) UAL Systemwide Upgrades (no replies, 4:53 pm, today) Browse all London discussions Newsletter Alerts Other Destinations Subscribe to our TripWatch newsletter: Weekly alert to new reviews and deals Personal watch list is customizable to add other cities, hotels or attractions Plus getaway ideas from your hometown ( new feature, limited coverage ) Let Us Watch London for You E-mail: Popular England Destinations TripAdvisor travelers also enjoy these locations... 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Visit TripAdvisor in another language: About Us | Membership | Site Map | Become an Affiliate | Top Cities | Hotel Reservations | Hotel Deals | Links | TripAdvisor Gear Popular Hotels: 1 , 2 , 3 , 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , by city TripAdvisor Recommends: Las Vegas hotels , London hotels , Paris hotels , Rome hotels , New York City hotels , Chicago hotels , Orlando hotels © 2005 TripAdvisor, Inc. All rights reserved. TripAdvisor Terms of Use and Privacy Policy . * TripAdvisor, Inc. is not a booking agent and does not charge any service fees to users of our site... ( more ) TripAdvisor, Inc. is not responsible for content on external web sites.

Spain Travel Information Spain

Spain Travel Information - Getting there and getting around Home :: Contact :: About Us :: Site Map :: Site Search Return to Spain Travel Information Spain Travel Information With the abundance of cheap flights from the UK, Ireland and Northern Europe these days the tourism industry is booming. Last year approximately 78 million people visited Spain making it the world's 3rd most popular tourist destination. Below you'll find travel information on how to get to Spain and and how to get around once you're there. Buen Viaje .... Spain Travel Information > Contents Flightsto Spain Information on the wideselection of airlines offering services to Spain and domestic carriers offeringinternal flights .... Airportsin Spain A guide to Spain's airportswith information on how to transfer to your final destination .... Railtravel in Spain The high speed AVE servicedelivers you from Madrid to Seville in just 2 hours .... Ferriesto Spain There are direct ferries intoBilbao and Santander from the UK and a whole range of possibilities if you go toFrance then drive down .... Drivingin Spain With a first class roadsystem, self-drive is a great way to discover Spain whether in your own vehicleor in rented one .... CarRental in Spain Renting a car on the internetin advance is a good idea as prices on the spot tend to be significantly higher.... Paradors of Spain Spain's paradors are 91 state owned hotels often located in former castles, monasteries and palaces. This directory of paradors tells you what type of building the hotel is and provides further information on select paradors as well as providing for online bookings. A real treat. Weatherin Spain The rain in Spain falls mainlyon the plain, or does it? Check out the forecast for the next few days atselected destinations around the country .... SpainTravel Information Guides In association with RoughGuides and TravelNow we've included a selection of destination guides to some ofSpain's major cities .... Spain Hotel Offers Hotel reservation Hotel, bed and breakfast, apartment-venere.com Destination: From: To: Guests: Rooms: Flights to Spain It's hard to keep track of all the new flight services to Spain. On our flights to Spain page we've listed some of the most popular carriers and companies offering discount deals. Spain Car Rental Car rental in Spain is big business. To make sure you get the best deal you MUST book the car on the internet in advance. The competition between all the car rental brokers is such that you can get some excellent deals. We've provided some advice on car rental in Spain with a few of the most reliable and best value online brokers who offer deals from all over the country. bookmark this site Home :: Barcelona Hotels :: Madrid Hotels :: Private Tours of Spain :: Football Tickets :: Spain Map :: Links Directory 2005 Spanish Fiestas Ltd.

Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]