Air Travel Complaints Commissioner

Welcome to the Canadian Transportation Agency Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information Canadian Air Carrier Customer Service Departments On February 23, 2005, Finance Minister Ralph Goodale announced, in connection with the Budget, that the position of Air Travel Complaints Commissioner would be eliminated, but the Canadian Transportation Agency would retain responsibility for the air travel complaints program. If you have unresolved issues with your air carrier, you can rest assured that there is a place you will be heard. The Canadian Transportation Agency is available to deal with specific complaints about your travel experiences. As the economic regulator of the air transportation industry in Canada, we administer the Canada Transportation Act . We aim to ensure that Canadian and foreign airlines meet their obligations under the law. The Canadian airline industry has seen major changes, and therefore our role has become more important. That role includes handling consumer complaints, monitoring air fares and addressing violations of the Act in these and other areas. Quality of Service If you have been unable to resolve an issue with your airline, you may bring your complaint to the Agency, which will try to resolve complaints on issues such as quality of service either directly with you and the airline or in cooperation with other government bodies. Terms and Conditions of Carriage Canadian and foreign air carriers must publish and make available the terms and conditions that apply to your flight and they must comply with them. For example, carriers must establish policies to address such concerns as lost baggage, involuntary denied boarding (bumping), and the transportation of persons with disabilities and minors. These terms and conditions must be reasonable and not unduly discriminatory. If you think such terms and conditions were not met or are unreasonable you can complain to the Agency. Air Fares and Cargo Rates On routes within Canada served by only one carrier and its affiliates, we investigate complaints to determine that fares and rates are reasonable, and that carriers are offering an adequate range of fares and rates to travellers and shippers. Accessible Transportation We resolve complaints and work to ensure that air carriers remove undue obstacles to the mobility of persons with disabilities. Last Updated: 2005-10-24 [ Important Notices ]

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Climate Care - Air Travel Emissions Calculator 2 Diet" The CO 2 Diet Air Travel Emissions From To - Please Scroll - AFGHANISTAN Kabul ALBANIA Tirana ALGERIA Algiers ANGOLA Luanda ARGENTINA B.A. ASCENSION AUSTRALIA Brisbane AUSTRALIA Cairns AUSTRALIA Melb'n AUSTRALIA Perth AUSTRALIA Sydney AUSTRIA Salzburg AUSTRIA Vienna AZERBAIJAN Baku AZORES BAHAMAS Nassau BAHRAIN Bahrain BANGLADESH Dhaka BARBADOS Barbados BELARUS Minsk BELGIUM Brussels BELIZE Belize BENIN Cotonou BERMUDA Bermuda BOLIVIA La Paz BOTSWANA Gab'ne BRAZIL Rio BRAZIL Sao Paulo BULGARIA Sofia BURUNDI Bujumbura CAMBODIA P.-Penh CAMEROUN Yaounde CANADA Edmonton CANADA Halifax CANADA Montreal CANADA Ottawa CANADA Quebec CANADA St. Johns CANADA Toronto CANADA Vancouver CAPE VERDE Sal CAYMAN ISLANDS CHILE Punta Arenas CHILE Santiago CHINA Beijing CHINA Kunming CHINA Shanghai COLOMBIA Bogota COLOMBIA Cartegena COMORES COSTA RICA CROATIA Dubrovnik CUBA Havana CYPRUS Larnaca CZECH REP. Prague DENMARK Copenh. DJIBOUTI Djibouti DOMINICAN R. S.Dom. ECUADOR Guayaquil ECUADOR Quito EGYPT Cairo EGYPT Luxor EL SALVADOR San Salvador ESTONIA Tallinn ETHIOPIA Addis A. FINLAND Helsinki FRANCE Bordeaux FRANCE Brest FRANCE La Rochelle FRANCE Limoges FRANCE Lyon FRANCE Marseille FRANCE Montpellier FRANCE Paris FRANCE Perpignan FRANCE Toulouse GABON Franceville GABON Libreville GAMBIA Banjul GEORGIA Tbilisi GERMANY Berlin GERMANY Cologne GERMANY Dusseldorf GERMANY Frankfurt GERMANY Hamburg GERMANY Hannover GERMANY Munich GERMANY Stuttgart GHANA Accra GIBRALTAR GREECE Athens GREECE Corfu GREECE Heraklion GREECE Rhodes GREECE Samos GUATEMALA GUINEA-BISSAU GUYANA Georgetown HONDURAS SPS HONG KONG HUNGARY Budapest ICELAND Reykjavik INDIA Delhi INDIA Mumbai INDIA Trivandrum INDONESIA Jakarta IRAN Tehran IRAQ Baghdad IRELAND Cork IRELAND Dublin IRELAND Shannon ISRAEL Tel Aviv ITALY Brindisi ITALY Catania ITALY Florence ITALY Milan ITALY Naples ITALY Pisa ITALY Rome ITALY Venice ITLAY Sardinia IVORY COAST JAMAICA Kingston JAPAN Osaka JAPAN Tokyo JORDAN Amman KAZAKHSTAN Almaty KENYA Nairobi KUWAIT Kuwait LATVIA Riga LEBANON Beirut LIBERIA Monrovia LIBYA Tripoli LITHUANIA Vilnius LUXEMBOURG MADAGASCAR Ant. MALAWI Blantyre MALAWI Lilongwe MALAYSIA K.L. MALDIVES Male MALI Bamako MALTA Malta MAURITIUS MEXICO Acapulco MEXICO Mexico City MONGOLIA Ulaanbatuur MOROCCO Cas'bl MOROCCO M'kech MOZAMBIQUE Maputo NAMIBIA Windhoek NEPAL Kathmandu NETHERLANDS Schipol NEW Z'LND Auckland NEW Z'LND C'church NICARAGUA M'gua NIGER Niamey NIGERIA Lagos NORWAY Oslo NORWAY Tromso OMAN Muscat PAKISTAN Islamabad PAKISTAN Karachi PAKISTAN Lahore PANAMA City PERU Lima PHILIPPINES Manila PNG Port Moresby POLAND Warsaw PORTUGAL Faro PORTUGAL Lisbon PORTUGAL Maderia QATAR Doha ROMANIA Bucharest RUSSIA Moscow RUSSIA St. P'burg RUSSIA Yakutsk RWANDA Kigali SAN TOME SAUDI ARABIA Jeddah SAUDI ARABIA Riyadh SENEGAL Dakar SERBIA Belgrade SEYCHELLES SIERRA LEONE F'twn SINGAPORE SLOVAKIA Bratislava SLOVENIA Ljubljana SOMALIA M'dishu SOUTH KOREA Seoul SPAIN Alicante SPAIN Barcelona SPAIN Bilbao SPAIN Fuerteventura SPAIN Gran Canaria SPAIN Lanzarote SPAIN Madrid SPAIN Malaga SPAIN Palma SPAIN Seville SPAIN Tenerife SPAIN Valencia SRI LANKA Colombo ST. LUCIA St. Lucia STH AFRICA C. Town STH AFRICA Jo'burg SUDAN Khartoum SWEDEN Stockholm SWITZ'LND Geneva SWITZ'LND Zurich SYRIA Damascus TAIWAN Taipei TANZANIA Dar' Salaam TANZANIA Kili. THAILAND Bangkok TOGO Lome TRINIDAD P. Spain TUNISIA Tunis TURKEY Ankara TURKEY Antalya TURKEY Dalaman TURKEY Istanbul TURKMENISTAN UAE Abu Dhabi UAE Sharjah UGANDA Entebbe UK Aberdeen UK Belfast UK Birmingham UK Bristol UK Cardiff UK East Midlands UK Edinburgh UK Glasgow UK Inverness UK Isle Of Man UK Liverpool UK London City UK London Gatwick UK London Heathrow UK London Luton UK London Stansted UK Manchester UK Southampton UKRAINE Kiev URUGUAY M'video USA Boston USA Chicago USA Honolulu USA Houston USA Las Vegas USA Los Angeles USA Miami USA New Orleans USA New York JFK USA Orlando USA San Francisco USA Seattle USA Washington UZBEKISTAN T'kent VENEZUELA C'cas VIETNAM Hanoi VIETNAM Ho' Minh YEMEN Aden ZAMBIA Lusaka ZIMBABWAE Harare - Please Scroll - AFGHANISTAN Kabul ALBANIA Tirana ALGERIA Algiers ANGOLA Luanda ARGENTINA B.A. ASCENSION AUSTRALIA Brisbane AUSTRALIA Cairns AUSTRALIA Melb'n AUSTRALIA Perth AUSTRALIA Sydney AUSTRIA Salzburg AUSTRIA Vienna AZERBAIJAN Baku AZORES BAHAMAS Nassau BAHRAIN Bahrain BANGLADESH Dhaka BARBADOS Barbados BELARUS Minsk BELGIUM Brussels BELIZE Belize BENIN Cotonou BERMUDA Bermuda BOLIVIA La Paz BOTSWANA Gab'ne BRAZIL Rio BRAZIL Sao Paulo BULGARIA Sofia BURUNDI Bujumbura CAMBODIA P.-Penh CAMEROUN Yaounde CANADA Edmonton CANADA Halifax CANADA Montreal CANADA Ottawa CANADA Quebec CANADA St. Johns CANADA Toronto CANADA Vancouver CAPE VERDE Sal CAYMAN ISLANDS CHILE Punta Arenas CHILE Santiago CHINA Beijing CHINA Kunming CHINA Shanghai COLOMBIA Bogota COLOMBIA Cartegena COMORES COSTA RICA CROATIA Dubrovnik CUBA Havana CYPRUS Larnaca CZECH REP. Prague DENMARK Copenh. DJIBOUTI Djibouti DOMINICAN R. S.Dom. ECUADOR Guayaquil ECUADOR Quito EGYPT Cairo EGYPT Luxor EL SALVADOR San Salvador ESTONIA Tallinn ETHIOPIA Addis A. FINLAND Helsinki FRANCE Bordeaux FRANCE Brest FRANCE La Rochelle FRANCE Limoges FRANCE Lyon FRANCE Marseille FRANCE Montpellier FRANCE Paris FRANCE Perpignan FRANCE Toulouse GABON Franceville GABON Libreville GAMBIA Banjul GEORGIA Tbilisi GERMANY Berlin GERMANY Cologne GERMANY Dusseldorf GERMANY Frankfurt GERMANY Hamburg GERMANY Hannover GERMANY Munich GERMANY Stuttgart GHANA Accra GIBRALTAR GREECE Athens GREECE Corfu GREECE Heraklion GREECE Rhodes GREECE Samos GUATEMALA GUINEA-BISSAU GUYANA Georgetown HONDURAS SPS HONG KONG HUNGARY Budapest ICELAND Reykjavik INDIA Delhi INDIA Mumbai INDIA Trivandrum INDONESIA Jakarta IRAN Tehran IRAQ Baghdad IRELAND Cork IRELAND Dublin IRELAND Shannon ISRAEL Tel Aviv ITALY Brindisi ITALY Catania ITALY Florence ITALY Milan ITALY Naples ITALY Pisa ITALY Rome ITALY Venice ITLAY Sardinia IVORY COAST JAMAICA Kingston JAPAN Osaka JAPAN Tokyo JORDAN Amman KAZAKHSTAN Almaty KENYA Nairobi KUWAIT Kuwait LATVIA Riga LEBANON Beirut LIBERIA Monrovia LIBYA Tripoli LITHUANIA Vilnius LUXEMBOURG MADAGASCAR Ant. MALAWI Blantyre MALAWI Lilongwe MALAYSIA K.L. MALDIVES Male MALI Bamako MALTA Malta MAURITIUS MEXICO Acapulco MEXICO Mexico City MONGOLIA Ulaanbatuur MOROCCO Cas'bl MOROCCO M'kech MOZAMBIQUE Maputo NAMIBIA Windhoek NEPAL Kathmandu NETHERLANDS Schipol NEW Z'LND Auckland NEW Z'LND C'church NICARAGUA M'gua NIGER Niamey NIGERIA Lagos NORWAY Oslo NORWAY Tromso OMAN Muscat PAKISTAN Islamabad PAKISTAN Karachi PAKISTAN Lahore PANAMA City PERU Lima PHILIPPINES Manila PNG Port Moresby POLAND Warsaw PORTUGAL Faro PORTUGAL Lisbon PORTUGAL Maderia QATAR Doha ROMANIA Bucharest RUSSIA Moscow RUSSIA St. P'burg RUSSIA Yakutsk RWANDA Kigali SAN TOME SAUDI ARABIA Jeddah SAUDI ARABIA Riyadh SENEGAL Dakar SERBIA Belgrade SEYCHELLES SIERRA LEONE F'twn SINGAPORE SLOVAKIA Bratislava SLOVENIA Ljubljana SOMALIA M'dishu SOUTH KOREA Seoul SPAIN Alicante SPAIN Barcelona SPAIN Bilbao SPAIN Fuerteventura SPAIN Gran Canaria SPAIN Lanzarote SPAIN Madrid SPAIN Malaga SPAIN Palma SPAIN Seville SPAIN Tenerife SPAIN Valencia SRI LANKA Colombo ST. LUCIA St. Lucia STH AFRICA C. Town STH AFRICA Jo'burg SUDAN Khartoum SWEDEN Stockholm SWITZ'LND Geneva SWITZ'LND Zurich SYRIA Damascus TAIWAN Taipei TANZANIA Dar' Salaam TANZANIA Kili. THAILAND Bangkok TOGO Lome TRINIDAD P. Spain TUNISIA Tunis TURKEY Ankara TURKEY Antalya TURKEY Dalaman TURKEY Istanbul TURKMENISTAN UAE Abu Dhabi UAE Sharjah UGANDA Entebbe UK Aberdeen UK Belfast UK Birmingham UK Bristol UK Cardiff UK East Midlands UK Edinburgh UK Glasgow UK Inverness UK Isle Of Man UK Liverpool UK London City UK London Gatwick UK London Heathrow UK London Luton UK London Stansted UK Manchester UK Southampton UKRAINE Kiev URUGUAY M'video USA Boston USA Chicago USA Honolulu USA Houston USA Las Vegas USA Los Angeles USA Miami USA New Orleans USA New York JFK USA Orlando USA San Francisco USA Seattle USA Washington UZBEKISTAN T'kent VENEZUELA C'cas VIETNAM Hanoi VIETNAM Ho' Minh YEMEN Aden ZAMBIA Lusaka ZIMBABWAE Harare Number of passengers: Return One Way For more facts on air travel - click here

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Hotel Travel

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