Air Travel Complaints Program


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FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]
Vacation Rentals, Florida Vacation
vacation rental properties by owner, vacation homes for sale by owner, vacation rental, fsbo - PPBO Paradise Properties by Owner, Sanibel Island Vacation Rentals, Florida Vacation Rentals, Sanibel Rentals PARADISE PROPERTIES BY OWNER Vacation rentals for rent by owner and homes for sale by owner Current Property Owners: HOME SEARCH BROWSE OWNERS AREA ADD LISTING NEWSLETTER CONTACT ABOUT LINKS Vacation Rental Properties by Owner PPBO is your source for vacation rentals by owner & vacation homes for sale by owner. Do you own a vacation rental property? Add it to PPBO for the world to see! Click here. Search Vacation Rentals List Your Properties Search Properties For Sale Attention Renters! Find the perfect vacation rental today! View Specials & Discounts. Attention Property Owners! Rent or Sell your property for only $9.95/month! Attention Buyers! Find luxury homes and properties for sale by owner! Go Directly to Property Id: Owners Get a Free Availability Calendar! Vacation Rentals in the United States: Alabama vacation rentals Gulf Shores , Orange Beach , AL Alaska vacation rentals Arizona vacation rentals Lake Havasu City , Scottsdale , AZ Arkansas vacation rentals California vacation rentals Big Bear Lake , Oceanside , San Diego , South Lake Tahoe , CA Colorado vacation rentals Aspen , Breckenridge , Frisco , Keystone , Vail , CO Connecticut vacation rentals Delaware vacation rentals Bethany Beach , Rehoboth Beach , DE Florida vacation rentals ( page 2 page 3 page 4 page 5 page 6 page 7 ) Florida - Central - Disney Area vacation rentals ( page 2 ) Clermont , Davenport , Kissimmee , Orlando , FL Florida - Central Atlantic Coast vacation rentals Daytona Beach , Ormond Beach , Vero Beach , FL Florida - Central Gulf Coast vacation rentals Bradenton , Clearwater Beach , Indian Rocks Beach , Madeira Beach , Sarasota , St. Petersburg , FL Florida - Keys vacation rentals Islamorada , Key Largo , Key West , Marathon , FL Florida - Northern Atlantic Coast vacation rentals Atlantic Beach , Saint Augustine , FL Florida - Northwest Panhandle vacation rentals Cape San Blas , Destin , Panama City Beach , FL Florida - Southern Atlantic Coast vacation rentals Hutchinson Island , Miami , FL Florida - Southern Gulf Coast vacation rentals ( page 2 page 3 ) Cape Coral , Captiva , Fort Myers , Fort Myers Beach , Marco Island , Naples , Sanibel , FL Georgia vacation rentals Blairsville , Blue Ridge , Ellijay , Savannah , Tybee Island , GA Hawaii vacation rentals ( page 2 ) Hawaii - Big Island vacation rentals Holualoa , Kailua Kona , Pahoa , HI Hawaii - Kauai vacation rentals Kapaa , Kilauea , Poipu Beach , Princeville , HI Hawaii - Maui vacation rentals Haiku , Kaanapali , Kihei , Lahaina , Wailea , Wailuku , HI Hawaii - Molokai vacation rentals Hawaii - Oahu vacation rentals Haleiwa , Honolulu , Kailua , HI Idaho vacation rentals Indiana vacation rentals Kentucky vacation rentals Louisiana vacation rentals Maine vacation rentals Maryland vacation rentals Massachusetts vacation rentals Nantucket , Vineyard Haven , MA Michigan vacation rentals Oscoda , Traverse City , MI Minnesota vacation rentals Mississippi vacation rentals Biloxi , Gulfport , MS Missouri vacation rentals Branson , Eminence , MO Montana vacation rentals Nevada vacation rentals Incline Village , Las Vegas , NV New Hampshire vacation rentals New Jersey vacation rentals Wildwood , NJ New Mexico vacation rentals New York vacation rentals North Carolina vacation rentals North Carolina - Mountains vacation rentals Bryson City , Burnsville , Maggie Valley , Murphy , NC North Carolina - Outer Banks & Coastal vacation rentals Corolla , Sunset Beach , NC Ohio vacation rentals Oregon vacation rentals Pennsylvania vacation rentals Rhode Island vacation rentals South Carolina vacation rentals Hilton Head Island , Isle Of Palms , Myrtle Beach , SC Tennessee vacation rentals Gatlinburg , Pigeon Forge , TN Texas vacation rentals Utah vacation rentals Park City , UT Vermont vacation rentals Virginia vacation rentals Luray , VA Washington vacation rentals West Virginia vacation rentals Wisconsin vacation rentals Wyoming vacation rentals Vacation Homes for sale in the United States: Alabama for sale by owner Gulf Shores , AL Alaska for sale by owner Arizona for sale by owner Arkansas for sale by owner California for sale by owner Big Bear Lake , CA Colorado for sale by owner Florida for sale by owner Florida - Central - Disney Area for sale by owner Davenport , Kissimmee , FL Florida - Central Atlantic Coast for sale by owner Florida - Central Gulf Coast for sale by owner Bradenton , Clearwater Beach , FL Florida - Keys for sale by owner Key West , FL Florida - Northwest Panhandle for sale by owner Cape San Blas , Destin , Panama City Beach , FL Florida - Southern Atlantic Coast for sale by owner Florida - Southern Gulf Coast for sale by owner Cape Coral , Fort Myers , Fort Myers Beach , Sanibel , FL Georgia for sale by owner Blue Ridge , GA Hawaii for sale by owner Hawaii - Big Island for sale by owner Kailua Kona , HI Hawaii - Oahu for sale by owner Honolulu , HI Maine for sale by owner New Jersey for sale by owner Wildwood , NJ New York for sale by owner North Carolina for sale by owner North Carolina - Mountains for sale by owner North Carolina - Outer Banks & Coastal for sale by owner Corolla , NC Pennsylvania for sale by owner South Carolina for sale by owner Hilton Head Island , SC South Dakota for sale by owner Tennessee for sale by owner Texas for sale by owner Welcome to Paradise Properties By Owner, your nationwide online guide to vacation rentals, long term property rentals, investment property sales offered directly to you by the property owners. Renting and buying directly from property owners has never been easier! Enjoy your next vacation in a tropical beach front home, cottage, secluded cabin, ski chalet, or a spectacular full service resort condominium. Find your next home with ease on PPBO.com. Search for properties to rent or buy in an area using any key words you choose. You will find homes, condominiums, and properties for lease, rent, and for sale offering golf, tennis, fishing, boat access, snow skiing, a private beach, pool, hot tub, fitness and spa facilities, hiking, biking, shelling, sailing, pet friendly, and more. Search now, and get connected to Paradise! Not finding what you are looking for, try searching: home - search - browse - owners area - add listing - edit listing - --- contact - about - link exchange - helpful sites - site map - privacy policy renters resources - buying tips - selling tips - scam alerts - link policy - terms of use - resources - 2 - 3 - 4 - special offers vacation rental advantages - pet friendly vacation rentals - vacation travel tips Web Site Design & Hosting: Virtual Softworks, Inc. Sanibel & Captiva Vacation Rentals Featured Listings: Look through our list of properties from our finest listings. Property Search: When looking at homes for sale or for rent whether in Sanibel or elsewhere, you will want to see the entire our inventory. Properties for Rent: If you want the best rental properties for Sanibel or elsewhere, look at here. List Your Property: Paradise Properties By Owner offers state of the art Internet advertising and marketing for your property. About Paradise Properties By Owner: Paradise Properties By Owner is your nationwide online guide to vacation rentals, long term property rentals, investment property sales and home and condominium sales offered directly to you by the property owners. Contact Us: Click here to e-mail us. We'd love to assist you with your purchase, sale or rental. Vacation Homes The vacation store with everything from buying to building to furnishing your vacation home. Articles, information, vacation home designs, remote control and monitoring, furniture, sports, leisure and more. Home For Sale by Owner - Homes for sale by owner from all over the world to small towns. Travel - Directory of travel information and resources, discount ticket resources, hotel information real estate new homes real estate foreclosures home for sale apartment rentals roommates vacation rentals timeshares mortgage guide
Air Travel Complaints Program
FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]
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Ring Home # Make 100s of thousands of new friends today, FREE! Japan Zone Features: Chat Room | Quizzes | Games | E-cards Street Fashion Our latest poll: "What's the best way to spend New Year in Japan?" Thursday, 29th December 2005 Today's Japan News | Japan Weather | Japan Stocks | Currency Converter | The latest posts on our Japan Forum Join Japan Zone Friends in December - Win a DVD! - Join Now Everyone who joins Japan Zone Friends between now and December 31st will be entered to win a DVD! It's FREE to join, so why not? Welcome to the bizarre world of an American mannequin family who have recently moved toJapan, and cause quite an uproar. Fashionably hip and gut-splitting funny, this feature was first shown on the Japanese late-night show Vermillion Pleasure Night and now has a cult following. Available from ADV Films (the largest producer/distributor for Japanese anime) from December 20 on DVD. Official website Watch a classic clip, "Lady Tutor": High quality | Low quality (Quick Time) The Latest -- Japan Zone is the only site that brings you regular news and gossip in English from the Japanese entertainment world. Noriko's Fashion Choice Talento Kato Noriko (32) is to get married on New Year's Day, according to her agency yesterday. The lucky man is Wakatsuki Yoshio (43), a creative director in the fashion world. The fax announcement of the engagement caught the media by surprise as the two have only been going out since the spring, though they've been living together for the last couple of months. They have known each other for several years, and met when Kato took a break from showbusiness to study in Paris in 2000. Wakatsuki was working on the Paris Collection at the time. Rock band Mr. Children finished up their first nationwide "dome tour" with a show last night at Tokyo Dome. They played to 45,000 fans, bringing the tour total to about 390,000. Vocalist Sakurai Kazutoshi (35), who battled with serious illness in 2003 that saw the band take a 6-month hiatus, said 2005 was the best year ever. Kabuki actor Onoe Matsusuke died of cancer at a Tokyo hospital on Monday. He was 59. A survey has shown that people are pretty evenly divided about whether national broadcaster NHK should take legal action against those who refuse to pay their license fee. The number of those refusing to pay has increased to over a million following a series of scandals involving NHK employees. December 28, 2005 Recent Headlines Noriko's Fashion Choice (December 28) All Eyes on Women Skaters (December 27) Ryoko Polishing Her Bridal Skills (December 26) Boyz of Summer? (December 24) More news available on our News page . (powered by Movable Type 3.15 ) Syndicate this site Content Picks Planning a trip to Japan? ROYALTY : With the marriage of Princess Sayako, the Imperial Family lost one of its members. 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Germany Travel > Germany
Germany Travel Guides - Recommended Guidebooks for Germany You are here: About > Travel > Europe for Visitors > Germany Austria Switzerland > Germany Travel > Germany Travel Guides - Recommended Guidebooks for Germany Travel Go Europe Essentials European Vacation Planning Map Europe Travel 101 - Before you Go European Distances The Best of Europe European Photo Gallery Articles & Resources Europe Travel Planning What to do In Europe Lodging - Hotels and More European Travel Maps Sex and Nudism Travel Photography Transportation Benelux Countries France Germany Austria Switzerland Greece Italy and Malta Travel Info Scandinavian Travel Spain and Portugal United Kingdom and Ireland Buyer's Guide Before You Buy Top Picks Italy Travel Guidebooks Europe Travel Guidebooks German Travel Guidebooks Product Reviews Forums Help FREE Newsletter Sign Up Now for the Europe for Visitors newsletter! See Online Courses Search Europe for Visitors Stay up to date! Email to a friend Print this page Suggested Reading Germany Travel Resources Germany Map and Travel Essentials Related Guide Picks European Guidebooks European Walking Guidebooks Most Popular Europe Map - Distances Between Cities in Western Europe Europe's Best Nudist Beaches Europe Picture Galleries Italy Pictures Europe Travel 101 - Before You Travel to Europe for the Firs... What's Hot Power Adapters Noord-Holland - Delights of North Holland Travel Visiting Pompeii Italy Guidebooks Naples - Getting There Related Topics France for Visitors Greece for Visitors United Kingdom / Ireland for Visitors Eastern Europe for Visitors Italy for Visitors Top 10 Germany Travel Guides and Guidebooks Guide Picks From James Martin , Your Guide to Europe for Visitors . FREE Newsletter. Sign Up Now! Germany is the second most popular country to travel to in Western Europe, according to the stats on this site. Once you have the basics, you might want a written guidebook to take along with you. Here are some of the best, including some specialty guidebooks for Christians, wine lovers, and, well, dummies. Note that some 2005 German Guidebooks are listed here; you'll have to pre-order them but many will be available before Christmas. 1) Rick Steves' 2005 Germany and Austria Rick Steves is the king of innexpensive, independent travel. He'll get you to the "back doors" of Europe, providing you get there before the millions of others just waiting to kick them down. So why not go for the 2005 edition before people catch on? Rick's guides aren't as comprehensive as most guides in this category, they pretty much only take you to the places Rick finds captivating. 2) Lonely Planet Germany Lonely Planet has been doing guidebooks for robust, independent travelers for a while, using a stable of fine writers rather than a single writer for each guidebook. Lots of maps, including 35 city maps and maps of each German state. 3) Frommer's Germany 2005 A bit more up-market than Lonely Planet or Rick Steves, this guide will give you the goods on the better places to stay and eat. You'll have to pre-order to get the 2005 version. 4) Let's go Germany 2005 You budget savvy travelers will get a lot out of the Let's Go guides, aimed for the younger traveler who doesn't need luxury or haute cuisine. 5) Insight Guide Germany Insight Guides are known for their photography. But do you want to carry photographs around to the places you're going to see? On the other hand, the extra weight of the slick Insight guides may not bother you if you're still undecided on a destination and want to check things out visually. 6) The Christian Traveler's Guide to Germany Ok, forget the bars and adult areas of Germany, this book is for those who wish to explore the roots of their religion. Visit the top ten Christian heritage sites in Germany, and get an overview of the religious aspects of the country's development through history. 7) Michelin Green Guide to Germany This was last updated in 2000, but if you want to know where to go for the best grub in Germany, this may be the guidebook for you. Green guides are compact and tell you just the basics. 8) Germany for Dummies Don't have a clue? Well, read our own stuff on Germany, then get a dummies book. You'll get tear-out maps and lots of best-of lists from novelist, playwright, and travel writer, Donald Olson. 9) Do as the Germans Do You'll want to know how to behave when you're in Germany, and get a few tips on the lingo. Hyde Flippo, of About's German language site, lets you in on the secrets of getting a table in a decent German restaurant or making small talk to the person across the table from you. 10) A Traveller's Wine Guide to Germany There's more to drink than beer in Germany. In fact, there are thirteen wine regions and lots of wine flowing in those restaurants and bars. If you're really into vino, you'll need a good guide to enjoying the pleasures of the grape while you're in Germany Important product disclaimer information about this About site. Topic Index | Email to a Friend Our Story | Be a Guide | Advertising Info | Work at About | Site Map | Icons | Help User Agreement | Ethics Policy | Patent Info. | Privacy Policy | Kids' Privacy Policy ©2005 About, Inc., A part of the New York Times Company . All rights reserved. Around About New Video iPod - Review POLL: Must-Have Gadgets VIDEO: Portable Gaming VIDEO: Choosing a TV Hugh Hefner's Life What's Hot Power Adapters Noord-Holland - Delights of North Holland Travel Visiting Pompeii Italy Guidebooks Naples - Getting There