Air Travel Consumer Report

Aviation Consumer Protection Home Page Español/Spanish Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information New Horizons Information for the Air Traveler with a Disability Printer-friendly version (in Microsoft Word format) CONTENTS Introduction Planning Your Trip The New Traveling Environment Getting Advance Information About the Aircraft When Advance Notice Can Be Required When Attendants Can Be Required At The Airport Airport Accessibility Moving Through the Airport Passenger Information Security Screening Medical Certificates Communicable Diseases Getting On And Off The Plane The Safety Briefing Handling of Mobility Aids and Assistive Devices Boarding and Deplaning On The Plane Aircraft Accessibility Seat Assignments Service Animals In-Cabin Service Charges for Accommodations Prohibited Personnel Training Compliance Procedures Introduction For years, access to the nation’s air travel system for persons with disabilitieswas an area of substantial dissatisfaction, with both passengers and theairline industry recognizing the need for major improvement.In 1986 Congress passed the Air CarrierAccess Act, requiring the Department of Transportation (DOT) to develop newregulations which ensure that persons with disabilities will be treated withoutdiscrimination in a way consistent with the safe carriage of allpassengers. These regulations werepublished in March 1990 and have been amended several times since then. The DOT regulations, referred to here as the Air Carrier Access rules, represent amajor stride forward in improving air travel for persons withdisabilities.The rules clearly explainthe responsibilities of the traveler, the carriers, the airport operators, andcontractors, who collectively make up the system which moves over one millionpassengers per day. The Air Carrier Access Act was amended effectiveApril 5, 2000, to cover foreign air carriers.The rules that implement the ACAA will be amended to reflect thatchange. TheAir Carrier Access rules are designed to minimize the special problems thattravelers with disabilities face as they negotiate their way through thenation’s complex air travel system from origin to destination. This is achieved: By recognizing that the physical barriersencountered by passengers with disabilities can frequently be overcome byemploying simple changes in layout and technology. By adopting the principle that manydifficulties confronting passengers with hearing or vision impairments will berelieved if they are provided access to the same information that is availableto all other passengers. Through training of all air travel personnelwho come in day-to-day contact with persons with disabilities, to understandtheir needs and how they can be accommodated quickly, safely, and with dignity. Thisguide is designed to offer travelers with disabilities a brief butauthoritative source of information about the Air Carrier Access rules: theaccommodations, facilities, and services that are now required to beavailable. It also describes featuresrequired by other regulations designed to make air travel more accessible. Theguide is structured in much the same sequence as a passenger would plan for atrip: the circumstances he or she must consider prior to traveling, what willbe encountered at the airport, and what to expect in the transitions fromairport to airplane, on the plane, and then airplane to airport. Top of document Planning Your Trip The New Traveling Environment THE AIR CARRIER ACCESS RULES SWEEP aside many restrictionsthat formerly discriminated against passengers with disabilities: A carrier may not refuse transportation to apassenger solely on the basis of a disability. Air carriers may not limit the number ofindividuals with disabilities on a particular flight. All trip information that is made availableto other passengers also must be made available to passengers withdisabilities. Carriers must provide passage to anindividual who has a disability that may affect his or her appearance orinvoluntary behavior, even if this disability may offend, annoy, or be aninconvenience to crew-members or other passengers. There are a few exceptions: The carrier may refuse transportation if theindividual with a disability would endanger the health or safety of otherpassengers, or transporting the person would be a violation of FAA safetyrules. The carrier may refuse transportation ifthere are no lifts, boarding chairs or other devices available which can beadapted to enplane the passenger.Airline personnel are not required to carry a mobility-impaired personon or off the aircraft by hand, i.e. to directly pick up the passenger's bodyin the arms of one or more airline staffers and carry the individual up or downstairs. Lifts or similar devices arecurrently required for nearly all flights on aircraft with 19 or more seats atairports with 10,000 or more annual enplanements. There are special rules about persons withcertain disabilities or communicable diseases.These rules are covered in the chapter entitled “ At the Airport .” The carrier may refuse transportation if itis unable to seat the passenger without violating the FAA Exit Row Seatingrules. See the chapter “ On the Plane .” There are new procedures for resolving disputes: All carriers are now required to have aComplaints Resolution Official (CRO) immediately available (even if by phone)to resolve disagreements which may arise between the carrier and passengerswith disabilities. Travelers who disagree with a carrier’s actionstoward them can pursue the issue with the carrier’s CRO on the spot. A carrier that refuses transportation to anyperson based on a disability must provide a written statement to that personwithin 10 calendar days, stating the basis for the refusal.The statement must include, whereapplicable, the basis for the carrier’s opinion that transporting the personcould be harmful to the safety of the flight. If the passenger is still not satisfied, he or she may pursue DOT enforcement action. Getting Advance Information About the Aircraft Travelerswith disabilities must be provided information upon request concerningfacilities and services available to them.When feasible this information will pertain to the specific aircraftscheduled for a specific flight. Suchinformation includes: Any limitations concerning the ability of theaircraft to accommodate an individual with a disability (the carrier shallprovide this information to any passenger who states that he or she uses awheelchair for boarding, even if the passenger does not explicitly request theinformation); The location of seats (if any) with movableaisle armrests and any seats which the carrier does not make available to anindividual with a disability (e.g., exit rows); Any limitations on the availability ofstorage facilities in the cabin or in the cargo bay for mobility aids or otherequipment commonly used by an individual with a disability; Whether the aircraft has an accessible lavatory. Normally,advance information about the aircraft will be requested by phone.Any carrier that provides telephone servicefor the purpose of making reservations or offering general information mustprovide comparable services for hearing-impaired individuals, utilizingtelecommunications devices for the deaf (TDDs), or text telephones (TTs).The TTs shall be available during the samehours that the general public has access to regular phone service.The response time to answer calls on the TTline shall also be equivalent to the response time available to the generalpublic. Charges for the call, if any, shall be the same as charges made to thegeneral public. When Advance Notice Can Be Required Airlinesmay not require passengers with disabilities to provide advance notice of theirintent to travel or of their disability except as provided below.Nonetheless, letting the airline know inadvance how they can help you will generally result in a smoother trip. Carriersmay require up to 48 hours advance notice and one hour advance check-in from aperson with a disability who wishes to receive any of the following services: Transportation for an electric wheelchair onan aircraft with fewer than 60 seats; Provision by the carrier of hazardousmaterials packaging for the battery of a wheelchair or other assistive device; Accommodations for 10 or more passengers withdisabilities who travel as a group; Provision of an on-board wheelchair on anaircraft that does not have an accessible lavatory for persons who can use aninaccessible lavatory but need an on-board chair to do so. Anairline that uses a “block seating” approach to provide special seating forpassengers with disabilities is free to require 24 hours advance notice forsuch accommodations. See the “Seating”section later in this booklet. Carriersare not required to provide the following services or equipment, but shouldthey choose to provide them, they may require 48 hours advance notice and a onehour advance check-in: Medical oxygen for use on board the aircraft; Carriage of an incubator; Hook-up for a respirator to the aircraft'selectrical supply; Accommodations for a passenger who musttravel on a stretcher. Carriersmay impose reasonable, non­discriminatory charges for these optionalservices. Wherea service is required by the rule, the airline must ensure that it is providedif appropriate notice has been given and the service requested is available onthat particular flight. If a passengerdoes not meet advance notice or check-in requirements, carriers must make areasonable effort to accommodate the requested service, providing this does notdelay the flight. Ifa passenger with a disability provides the required notice but is required tofly on another carrier (for example, if the flight is cancelled), the originalcarrier must, to the maximum extent feasible, provide assistance to the secondcarrier in furnishing the accommodation requested by the individual. Itmust be recognized that even when a passenger has requested information inadvance on the accessibility features of the scheduled aircraft, carriers sometimeshave to substitute a different aircraft at the last minute for safety,mechanical or other reasons. Thesubstitute aircraft may not be as fully accessible—a condition that may prevailuntil the retirement of the last of the aircraft that were in service beforethe implementation of the Air Carrier Access rules. When Attendants Can Be Required Carriersmay require the following individuals to be accompaniedby an attendant: A person traveling on a stretcher or in anincubator (for flights where such service is offered); A person who, because of a mental disability,is unable to comprehend or respond appropriately to safety instructions fromcarrier personnel; A person with a mobility impairment so severethat the individual is unable to assist in his or her own evacuation from theaircraft; A person who has both severe hearing andsevere vision impairments which prevent him or her from receiving and acting onnecessary instructions from carrier personnel when evacuating the aircraftduring an emergency. Thecarrier and the passenger may disagree about the applicability of one of thesecriteria. In such cases, the airlinecan require the passenger to travel with an attendant, contrary to thepassenger’s assurances that he or she can travel alone. However, the carriercannot charge for the transportation of the attendant. Theairline can choose an attendant in a number of ways.It could designate an-off duty employee who happened to betraveling on the same flight to act as the attendant.The carrier or the passenger with a disability could seek avolunteer from among other passengers on the flight to act as the attendant.The carrier could provide a free ticket toan attendant of the passenger's choice for that flight segment.In the end, however, a carrier is notrequired to find or furnish an attendant. Theattendant would not be required to provide personal service to the passengerwith a disability other than to provide assistance in the event of an emergencyevacuation. This is in contrast to thecase of the passenger that usually travels accompanied by a personal attendant,who would provide the passenger whatever service he or she requests. Ifthere is not a seat available on the flight for an attendant, and as a result aperson with a disability holding a confirmed reservation is denied travel onthe flight, the passenger with a disability is eligible for denied boardingcompensation. Forpurposes of determining whether a seat is available for an attendant, theattendant shall be deemed to have checked in at the same time as the personwith the disability. Top of document At The Airport Airport Accessibility UNTIL A FEW YEARS AGO, ONLY THOSE AIRPORT facilitiesdesigned, constructed, or renovated by or for a recipient of federal funds hadto comply with federal accessibility standards.Even at federally-assisted airports, not all facilities andactivities were required to be accessible.Examples are privately-owned ground transportation and concessionsselling goods or services to the public.As a result of the Air Carrier Access rules, and the Americans withDisabilities Act of 1990 (ADA) and implementing regulations, theseprivately-owned facilities must also be made accessible. Ingeneral, airports under construction or being refurbished must comply with theADA Accessibility Guidelines (ADAAG) and other regulations governingaccessibility in accordance with a timetable established in the ADA.The ADAAGs can be found at http://www.access-board.gov/adaag/html/adaag.htm .Note in particular section 10.4,“Airports.” Thus, while there are stillmany changes to be made, the accessibility of most airports is improving.With few exceptions, the following servicesshould be available in all air carrier terminals within the next few years: Accessible parking near the terminal; Signs indicating accessible parking and theeasiest access from those spaces to the terminal; Accessible medical aid facilities andtravelers aid stations; Accessible restrooms; Accessible drinking fountains; Accessible ticketing systems at primary farecollection areas; Amplified telephones and text telephones(TTs) for use by persons with hearing and speech impairments (there must be atleast one TT in each terminal in a clearly marked accessible location); Accessible baggage check-in and retrieval areas; Jet bridges and mobile lounges that areaccessible (at airports that have such facilities); Level entry boarding ramps, lifts or othermeans of assisting an individual with a disability on and off an aircraft; Information systems using visual words,letters or symbols with lighting and color coding, and systems for providinginformation orally; Signs indicating the location of specific facilitiesand services. Moving Through the Airport Tomake travel easier for an individual with a disability, major airports will berequired to make the following services accessible under new rules being putinto effect in the next several years: Shuttle vehicles, owned or operated byairports, transporting people between parking lots and terminal buildings; People movers and moving walkways within andbetween terminals and gates. Allcarrier facilities must currently include one accessible route from an airportentrance to ticket counters, boarding locations and baggage handlingareas. These routes must minimize anyextra distance that wheelchair users must travel compared to other passengersto reach these facilities. Outbound andinbound baggage facilities must provide efficient baggage handling forindividuals with a disability, and these facilities must be designed andoperated so as to be accessible. Theremust be appropriate signs to indicate the location of accessible services. Carrierscannot restrict the movements of persons with disabilities in terminals orrequire them to remain in a holding area or other location while awaitingtransportation and other assistance. Curbside baggage check-in (available only fordomestic flights) may be helpful to passengers with a disability. Passenger Information Carriers must ensure that individuals withdisabilities, including those with vision and hearing impairments, have timelyaccess to the same information provided to other passengers,including (but notlimited to) information on: ticketing; scheduled departure times and gates; change of gate assignments; status of flight delays; schedule changes; flight check-in; checking and claiming of luggage. This information must bemade available upon request. A crewmember is not required to interrupt his or her immediate safety duties tosupply such information. A copy of the Air Carrier Access rules must be madeavailable by carriers for inspection upon request at each airport. As previously noted, any carrier that providestelephone service for the purpose of making reservations or offering generalinformation shall also provide TT service.This service for people with speech and hearing impairments must beavailable during the same hours that the general public has access to regularphone service, with equivalent response times and charges. Security Screening An individual with a disability must undergo thesame security screening as any other member of the traveling public. If an individual with a disability is able to passthrough the security system without activating it, the person shall not besubject to special screening procedures.Security personnel are free to examine an assistive device that theybelieve is capable of concealing a weapon or other prohibited item.If an individual with a disability is notable to pass through the system without activating it, the person will besubject to further screening in the same manner as any other passengeractivating the system. Security screening personnel at some airports mayemploy a hand-held device that will allow them to complete the screeningwithout having to physically search the individual.If this method is still unable to clear the individual and aphysical search becomes necessary, then at the passenger’s request, the searchmust be done in private. If the passenger requests a private screening in atimely manner, the carrier must provide it in time for the passenger to boardthe aircraft. Such private screeningswill not be required, however, to a greater extent or for any different reasonthan for other passengers. However,they may take more time. Medical Certificates A medical certificate is a written statement fromthe passenger’s physician saying that the passenger is capable of completingthe flight safely without requiring extraordinary medical care. A disability is not sufficient grounds for a carrierto request a medical certificate.Carriers shall not require passengers to present a medical certificateunless the person: Is on a stretcher or in an incubator (where such service is offered); Needs medical oxygen during flight (where such service is offered); Has a medical condition which causes thecarrier to have reasonable doubt that the individual can complete the flightsafely, without requiring extraordinary medical assistance during the flight;or Has a communicable disease or infection thathas been determined by federal public health authorities to be generallytransmittable during flight. If the medical certificateis necessitated by a communicable disease (see next section), it must say thatthe disease or infection will not be communicable to other persons during thenormal course of flight, or it shall state any conditions or precautions thatwould have to be observed to prevent transmission of the disease or infectionto others. Carriers cannot mandate separate treatment for anindividual with a disability except for reasons of safety or to prevent thespread of a communicable disease or infection. Communicable Diseases As part of their responsibility to their passengers,air carriers try to prevent the spread of infection or a communicable diseaseon board an aircraft. If a person whoseeks passage has an infection or disease that would be transmittable duringthe normal course of a flight, and that has been deemed so by a federal publichealth authority knowledgeable about the disease or infection, then the carriermay: Refuse to provide transportation to the person; Require the person to provide a medical certificatestating that the disease at its current stage would not be transmittable duringthe normal course of flight, or describing measures which would preventtransmission during flight; Impose on the person a condition orrequirement not imposed on other passengers (e.g., wearing a mask). If the individual has acontagious disease but presents a medical certificate describing conditions orprecautions that would prevent the transmission of the disease during theflight, the carrier shall provide transportation unless it is not feasible toact upon the conditions set forth in the certificate to prevent transmission ofthe disease. Top of document Getting On And Off The Plane The Safety Briefing FAA REGULATIONS REQUIRE THAT carrierpersonnel provide a safety briefing toall passengers before takeoff. Thisbriefing is for the passengers’ own safety and is intended for that purposeonly. Carrier personnel may offer an individual briefingto a person whose disability precludeshim or her from receiving the information presented in the generalbriefing. The individual briefing mustbe provided as inconspicuously and discretely as possible.Most carriers choose to offer this briefingbefore other passengers board the flight if the passenger with a disabilitychooses to pre-board the flight. Acarrier can present the special briefing at any time before takeoff that doesnot interfere with other safety duties. Carriers may not ‘quiz’ the individual about thematerial presented in the briefing, except to the same degree they quiz allpassengers about the general briefing.A carrier cannot take any adverse action against the passenger on thebasis that, in the carrier’s opinion, the passenger did not understand thesafety briefing. Safety briefings presented to passengers on videoscreens must have an open caption or an insert for a sign language interpreter,unless this would interfere with the video or would not be large enough to beseen. This requirement takes effect asold videos are replaced in the normal course of business. Handling of Mobility Aids and Assistive Devices To the extent consistent with various FAA safetyregulations, passengers may bring on board and use ventilators and respirators,powered by non-spillable batteries.Assistive devices brought into the cabin by an individual with adisability shall not count toward a limit on carry-on items. Persons using canes and other assistive devices maystow these items on board the aircraft, consistent with safety regulations.Carriers shall permit passengers to stow wheelchairs or component parts of amobility device under seats, or in overhead compartments. Carriers must permit one folding wheelchair to bestowed in a cabin closet, or other approved priority storage area, if theaircraft has such areas and stowage can be accomplished in accordance with FAAsafety regulations. If the passengerusing it pre-boards, stowage of the wheelchair takes priority over the carry-onitems brought on by other passengers enplaning at the same airport (includingpassengers in another cabin, such as First Class), but not over items ofpassengers who boarded at previous stops. When stowed in the cargo compartment, wheelchairsand other assistive devices must be given priority over cargo and baggage, andmust be among the first items unloaded.Mobility aids shall be returned to the owner as close as possible to thedoor of the aircraft (consistent with DOT hazardous materials regulations) orat the baggage claim area, in accordance with whatever request was made by thepassenger before boarding. If the priority storage accorded to mobility aidsprevents another passenger’s baggage from being carried, the carrier shall makeits best efforts to ensure the other baggage arrives within four hours. On certain aircraft, some assistive devices willhave to be disassembled in order to be transported (e.g., electric wheelchairs,other devices too large to fit in the cabin or in the cargo hold in onepiece). When assistive devices aredisassembled, carriers are obligated to return them to passengers in thecondition that the carrier received them (e.g., assembled). Carriersmust transport battery-powered wheelchairs, except where cargo compartment sizeor aircraft airworthiness considerations do not permit doing so.Electric wheelchairs must be treated inaccordance with both DOT regulations for handling hazardous materials, and DOTAir Carrier Access regulations, which differentiate between spillable andnon-spillable batteries: Spillable Batteries. If the chair is poweredby a spillable battery, the battery must be removed unless the wheelchair canbe loaded, stored, secured, and unloaded always in an upright position.When it is possible to load, store, secure,and unload with the wheelchair always in an upright position and the battery issecurely attached to the wheelchair, the carrier may not remove the batteryfrom the chair. Nonspillable Batteries . It is never necessaryunder the DOT hazardous materials regulations to remove a battery that ismarked as nonspillable from a wheelchair before stowing it.DOT issued rules that require newnon-spillable batteries to be marked as such effective September 1995. The carrier may remove a battery that is not marked as nonspillable from themobility aid if it cannot be loaded, stored, secured and unloaded always in anupright position. An across-the-boardassumption that all batteries are spillable is not consistent with the AirCarrier Access rules. A nonspillable battery may be removed where it appears to be damaged and leakageof battery fluid is possible. Other provisions concerning electric wheelchairs: The battery of a wheelchair may not be drained. When DOT hazardous materials regulationsrequire detaching the battery from the wheelchair, the carrier shall uponrequest provide packaging for the battery that will meet safety requirements. Carriers may not charge for packagingwheelchair batteries. Carriers may require passengers with electricwheelchairs to check in one hour before flight time. If a passenger checks in less than one hourbefore flight time, the carrier shall make a reasonable effort to carry his orher wheelchair unless this would delay the flight. Carriers must allow passengers to providewritten instructions concerning the disassembly and assembly of theirwheelchairs. Carriers may not require apassenger with a disability to sign a waiver of liability for damage or loss ofwheelchairs or other assistive devices.The carrier may make note of any pre-existing defect to the device. On domestic trips, airlines are permitted to limittheir liability for loss, damage or delay to checked baggage to $2,500 perpassenger. This limit does not apply towheelchairs or other assistive devices, however. When an assistive device is lost or destroyed on a domestic trip,the criterion for calculating the compensation is the original purchase priceof the device. This expanded liability for assistive devices doesnot extend to international trips, where the Warsaw Convention applies.For most international trips (including thedomestic portions of an international trip) the current liability isapproximately $9.07 per pound for checked baggage and $400 per passenger forunchecked baggage, including assistive devices. [1] Boarding and Deplaning Properly trained service personnel who areknowledgeable on how to assist individuals with a disability in boarding andexiting must be available if needed.Equipment used for assisting passengers must be kept in good workingcondition. Boarding and exiting most medium and large-size jet aircraft is almost always by way of level boarding ramps or mobile lounges, which must be accessible. If ramps or mobile lounges are not used, then on most flights using aircraft with 19 or more seats a lifting device (other than a device used for freight) must be provided to assist persons with limited mobility safely on and off the aircraft. On flights on smaller aircraft, passengers with mobility impairments are generally carried up and down the aircraft’s boarding stairs using a "boarding chair." Airlines are not permitted to hand-carry passengers on and off aircraft, i.e., to directly pick a passenger’s body in the arms of airline personnel. In order to provide some personal assistance andextra time, the air carrier may offer a passenger with a disability, or anypassenger that may be in need of assistance, the opportunity to pre-board theaircraft. The passenger has the optionto accept or decline the offer. On connecting flights, the delivering carrier isresponsible for providing assistance to the individual with a disability inreaching his or her connecting flight. Carriers cannot leave a pas­senger unattended formore than 30 minutes in a ground wheelchair, boarding chair, or other device inwhich the passenger is not independently mobile. Top of document On The Plane Aircraft Accessibility PRIOR TO THE ENACTMENT OF THE AIR CarrierAccess Act of 1986, accessibility requirements for aircraft were verylimited. The rules implementing thatlaw require that new aircraft delivered after April 1992 have the followingaccessibility features: For aircraft with 30 or more passenger seats: At least one half of the armrests on aisle seats shall be movable to facilitate transferring passengers from on‑board wheelchairs to the aisle seat; Carriers shall establish procedures to ensure that individuals with disabilities can readily obtain seating in rows with movable aisle armrests; An aisle seat is not required to have a movable armrest if not feasible or if a person with a disability would be precluded from sitting there by FAA safety rules (e.g., an exit row). For aircraft with 100 or more seats: Priority space in the cabin shall be provided for stowage of at least one passenger’s folding wheelchair. (This rule also applies to aircraft of smaller size, if there is a closet large enough to accommodate a folding wheelchair.) For aircraft with more than one aisle: At least one accessible lavatory (with door locks, call buttons, grab bars, and lever faucets) shall be available which will have sufficient room to allow a passenger using an on-board wheelchair to enter, maneuver, and use the facilities with the same degree of privacy as other passengers. Aircraft with more than 60 seats must have anoperable on-board wheelchair if There is an accessible lavatory, or A passenger provides advance notice that he or she can use an inaccessible lavatory but needs an on-board chair to reach it, even if the aircraft predated the rule and has not been refurbished (see below). An aircraft delivered beforeApril 1992 does not have to be made accessible until its interior isrefurbished. At that time the relevantaccessibility features shall be added. Airplanes in the commercial fleet have their seatsreplaced under different schedules depending on the carrier.At the time when all seats are beingreplaced on an aircraft with 30 or more passenger seats,half of the aisle seatsmust be equipped with movable aisle armrests.This shall be done on smaller aircraft to the extent it is not inconsistentwith structural, weight, balance, operational or interior configurationlimitations. Similarly, all aircraft undergoing replacement ofcabin interior elements or lavatories must meet the accessibility requirementsfor the affected features, including cabin storage space for a folding wheelchair,and an on-board wheelchair if there is an accessible lavatory (unlessprohibited by structural, weight, balance, or configuration limitations). Seat Assignments An individual with a disability cannot be requiredto sit in a particular seat or be excluded from any seat, exceptas provided by FAA safety rules, such as theFAA Exit Row Seating rule. For safetyreasons, that rule limits seating in exit rows to those persons with the mostpotential to be able to operate the emergency exit and help in an aircraftevacuation. The carrier cannot denytransport, but may deny specific seats to travelers who are less than age 15 orlack the capacity to act without an adult, or who lack suf­­ficient mobility,strength, dexterity, vision, hearing, speech, reading or comprehensionabilities to perform emergency evacuation functions.The carrier may also deny specific seats to persons with acondition or responsibilities, such as caring for small children, that mightprevent the person from performing emergency evacuation functions, or causeharm to themselves in doing so. A traveler with a disability may also be denied certain seats if: The passenger’s involuntary behavior is suchthat it could compromise safety of the flight and the safety problem can bemitigated to an acceptable degree by assigning the passenger a specific seatrather than refusing service; The seat desired cannot accommodate guide dogs or service animals. In each instance, carriers are obligated to offer alternative seat locations. Service Animals Carriers must permit dog guides or other serviceanimals with appropriate identification to accompany an individual with adisability on a flight. Identificationmay include cards or other documentation, presence of a harness or markings ona harness, tags, or the credible verbal assurance of the passenger using theanimal. If carriers provide special information topassengers concerning the transportation of animals outside the continentalUnited States, they must provide such information to all passengers withanimals on such flights, not simply to passengers with disabilities who aretraveling with service animals. Carriers must permit a service animal to accompany atraveler with a disability to any seat in which the person sits, unless theanimal obstructs an aisle or other area that must remain clear in order tofacilitate an emergency evacuation, in which case the passenger will beassigned another seat. In-Cabin Service Air carrier personnel shall assist a passenger with a disability to: Move to and from seats as a part of theboarding and exiting process; Open packages and identify food (assistancewith actual eating is not required); Use an on-board wheelchair when available toenable the passenger to move to and from the lavatory; Move to and from the lavatory, in the case ofa semi-ambulatory person (as long as this does not require lifting or carryingby the airline employee); Load and retrieve carry-on items, includingmobility aids and other assistive devices stowed on board the aircraft. Carrier personnel are notrequired to provide assistance inside the lavatory or at the passenger’s seatwith elimination functions. The carrierpersonnel are also not required to perform medical services for an individualwith a disability. Charges for Accommodations Prohibited Carriers cannot impose charges for providingfacilities, equipment, or services to an individual with a disability that arerequired by DOT's Air Carrier Access regulations.They may charge for optional services, however, such as oxygenand accommodation of stretchers. Personnel Training Carriers must provide training on passengers withdisabilities for all personnel who deal with the traveling public.This training shall be appropriate to theduties of each employee and will be designed to help the employee understandthe special needs of these travelers, and how they can be accommodated quickly,safely, and with dignity. The trainingmust familiarize employees with: The Department of Transportation’s rules onthe provision of air service to an individual with a disability; The carrier’s procedures for providingtransportation to persons with disabilities, including the proper and safeoperation of any equipment used to accommodate such persons; How to respond appropriately to persons withdifferent dis­abilities, including persons with mobility, sensory, mental, andemotional disabilities. Top of document Compliance Procedures EACH CARRIER MUST HAVE AT LEAST oneComplaints Resolution Official (CRO) available at each airport during times ofscheduled carrier operations. The CROcan be made available by telephone. Any passenger having a complaint of allegedviolations of the Air Carrier Access rules is entitled to communicate with aCRO, who has authority to resolve complaints on behalf of the carrier. If a CRO receives a complaint before the action ofcarrier personnel has resulted in violation of the Air Carrier Access rules,the CRO must take or direct other carrier personnel to take action to ensurecompliance with the rule. The CRO,however, does not have authority to countermand a safety-based decision made bythe pilot-in-command of an aircraft. If the CRO agrees with the passenger that aviolation of the rule occurred, he must provide the passenger a writtenstatement summarizing the facts and what steps if any, the carrier proposes totake in response to the violation. If the CRO determines that no violation hasoccurred, he must provide the passenger a written statement summarizing thefacts and reasons for the decision or conclusion. The written statement must inform the interestedparty of his or her right to pursue DOT enforcement action if the passenger isstill not satisfied with the response.If possible, the written statement by the CRO must be given to thepassenger at the airport; otherwise, it shall be sent to the passenger within10 days of the incident. Carriers shall establish a procedure for resolvingwritten complaints alleging violations of any Air Carrier Access ruleprovision. If a passenger chooses tofile a written complaint, the complaint should note whether the passengercontacted the CRO at the time of the alleged violation, including the CRO’sname and the date of contact, if available.It should include any written response received from the CRO.A carrier shall not be required to respondto a complaint postmarked more than 45 days after the date of an allegedviolation. A carrier must respond to a written complaint within30 days after receiving it. Theresponse must state the airline’s position on the alleged violation, and mayalso state whether and why no violation occurred, or what the airline plans todo about the problem. The carrier mustalso inform the passenger of his or her right to pursue DOT enforcement action. Any person believing that a carrier has violated anyprovision of the rule may contact the following office for assistance: Department of Transportation Aviation Consumer Protection Division, C-75 400 Seventh Street, S.W. Washington, D.C. 20590 E-mail: airconsumer@ost.dot.gov [1] As with any passengerbaggage, this limit may be increased through Excess Valuation coveragepurchased through the individual airline.The passenger should also check his or her homeowners or rentersinsurance to determine whether it provides additional coverage. Organization & Functions | Air Travel Problems/Complaints | Air Travel Consumer Report | Rules & Guidelines Travel Tips & Publications | Airline Customer Service Plans | Service Cessations | Safety/Security Information Additional information may be obtained by contacting airconsumer@ost.dot.gov . Office of Aviation Enforcement and Proceedings 400 Seventh Street, SW, Room 4107 Washington, DC 20590 http://airconsumer.ost.dot.gov

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Switzerland Travel Community: Jungfrau Region Tourism Home Browse: -- ---Destination--- Adelboden Airolo Aletsch Andermatt Anzre Appenzellerland Arosa Ascona Bad Ragaz Baden Basel Belinzona Bern Berner Oberland Bettmeralp Biel Braunwald Brienz-Meiringen Brig Brissago Celerina Centovalli Charmey Chteau-d'Oex Chur Crans-Montana Davos Disentis-Sedrun Einsiendeln Emmental Engelberg Estavayer-le-Lac Flims Laax Falera Fribourg Geneva Gimmelwald Glarus Grchen Grindelwald Gruyres Gstaad Interlaken Jungfrau Region Kandersteg Klosters La Chaux-de-Fonds Lago Maggiore Lausanne Lauterbrunnen Lenzerheide-Valbella Les Diablerets Leuk Leukerbaad Leysin Liestal Locarno Ltschberg Lucerne Lugano Martigny Mendrisio Montreux Morges Mount Pilatus Mt. Rigi Murren Murten Nendaz Neuchatel Nyon Pays du Grand-St-Bernard Pontresina Rapperswil Rheinfelden Riederalp Romont Saanen Saas-Fee Sainte-Croix Samedan Samnaun San Bernardino Sntis Savognin Schaffhausen Schwyz Scuol Sierre Sils-maria Silvaplana Sion Soglio Solothurn Splgen St. Gallen St. Moritz Thun Thurgau Thusis Ticino Toggenburg Torgon Vaduz Val de Illiez Verbier Villars Visp Region Weggis Wengen Winterthur Yverdon Zermatt Zug Zurich ---Region--- Basel Bernese Oberland Central Switzerland Eastern Switzerland/Liechtenstein Fribourg Geneva Graubnden Lake Geneva (Vaud) Neuchtel / Jura / Jura Bernois Schweizer Mittelland Ticino Valais Zurich Switzerland Game Log in Email Address: Password: Remember Me Problems logging in? Not a Member? What is the Switzerland Travel Community? Join the community to discover Switzerland through firsthand travel reviews and photos, to meet other Swiss travelers, earn valuable rewards, and much more! Switzerland > Jungfrau Region Journal Name: The real Swiss Alps Member Name: Europe_lover (Register or Login to see this member's profile!) Type of Trip: Pleasure Date Created: 10/8/2000 Description: When you think of the Swiss Alps, this is the country. Tall mountains with steep valleys and cow bells ringing in the distance. With views of three great mountains; the Eiger (Oger), Munch (Monk) and Jungfrau (young lady) this region sees plenty of tourists for its natural beauty. Entry Category Member Recommendation Content Rating The real Swiss Alps Overview N/A Sleep in the Straw Lodging Highly Recommended Jungfraujoch Popular Sights Somewhat Recommended Pension Gimmelwald Dining Recommended Gimmelwald...still a village Experiences N/A Cheap eats with a great view Experiences N/A Murren, Lauterbrunnen, and Grindelwald. Experiences N/A Community Jungfrau Region Members With Jungfrau Region Journals Alan Ingram minky Invicta73 Europe_lover Scoot Jungfrau Region Photos See All Most Recent Jungfrau Region Journals Reclaim Your Youth and Virginity The best of the Swiss Alps Jungfrau Region - Switzerland's most outstanding beauty spot? The most beautiful mountain valley in Europe The beautiful mountains of the Jungfrau region See All Return to Home Information about Swiss Quality Switzerland Tourism : About Us : Privacy Statement

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Spain Travel Guide @ TravelNotes.org Car Hire Cruises Flights Hotels Tours Vacations About Travel Notes™ Destinations Budget Travel Feedback Search Travel Forums Travel Writers Africa Asia Caribbean Europe Middle East North America South America Oceania Spain Spain Travel Guide @ TravelNotes.org Andalucia , Around Spain , Balearic Islands , Barcelona , Canary Islands , Costa Blanca , Costa Del Sol , Hotels in Spain , Ibiza , Madrid , Mallorca , Map of Spain , Spanish Culture , Spanish Fiestas , Spanish Language , Valencia , Y Viva Espaa . Round The World Flights - Free TravelNotes e-mail Flag of Spain It always seems there's a fiesta on, somewhere or other in Spain. As most of them are dedicated to one of the large list of Saints, mass usually precedes the processions and merriment. Local Currency Convert your currency into euro . Buy a Map of Spain Countries neighbouring Spain are: Gibraltar , Portugal , France and Andorra . Algeciras is also the sailing point for Morocco . National Anthem of Spain. Food Travel Fiction Health Kids Bios Humor Mags Software Gifts Tech Business Other Your Ad Here Travel Notes Mailing List News Headlines World News Directory of newspapers and news sources from around the world. Hotel City Search : Hotels in Spain Find and Book a Hotel in Spain Hotels in Spain by City : A Corua , Alicante , Barcelona , Benidorm , Bilbao , Cordoba , Granada , Ibiza , Lloret de Mar , Madrid , Mlaga , Marbella , Palma de Mallorca , Pamplona , Puerto de la Cruz , Salamanca , San Sebastin , Santiago de Compostela , Seville , Tarragona , Tossa de Mar , Valencia , Vigo , Zaragoza . Popular Regions in Spai n : Andalusia , Balearic Islands , Canary Islands , Costa Blanca y Costa Clida , Costa Brava , Costa de Almera y Tropical , Costa de la Luz , Costa del Azahar y Valencia , Costa del Sol , Costa Dorada , Gran Canaria , Ibiza , Lanzarote , Mallorca , Tenerife . Y Viva Espaa Spain has been a favourite playground of British, Dutch, and German tourists who escape the dreary climates of their own countries for some summer sun by the sea, with copious quantities of sex, and sangria stirred in for good measure. Quite a cocktail for the 18-30 crowd. For the culturally inclined there is plenty of that too. Hemingway made bullfighting popular in America literature, but these are all clichs. Of course you'll want to have paella on the coast, and Spain wouldn't be the same without a little flamenco dancing and intricate guitar. After a few days, you'll even be an expert on the castanets yourself. Several regions in Spain have kept a separate identity, culturally and linguistically. These include the Basques around the Bay of Biscay; the Galicians in north-western Spain; and the Catalans of north-eastern Spain. The nomadic Spanish Gypsies, Gitanos, are a separate ethnic group. Spanish Culture The Roman Catholic religion has played an important part in Spanish life and culture. Spanish painters have contributed greatly to the global work on display in museums around the world. Among the most famous are El Greco, Diego Velzquez, Francisco Goya, Salvador Dal, and the prolific Pablo Picasso. Visit the Prado, in Madrid, for works by El Greco, Velzquez, Bartolom Estban Murillo, Goya, Botticelli, Titian, and Rembrandt. The National Museum of Modern Art, also in Madrid, concentrates on Spanish painting after 1800. And of course the new Guggenheim Museum opened in Bilbao on October 18th, 1997. There are 19 galleries in the building; considered something of a work of art in itself. Madrid Madrid : The capital of Spain lies in the middle of the Castillian plain, 646 metres above sea level. Madrid Airport : Transportation to and from Madrid/Barajas airport and other useful information about the terminal itself. Walks of Madrid : If you're looking for a long night of adventure in the capital of Spain this original tour premise will help you and your friends party in places that are hard to find, or difficult to get into, even for Madrileos themselves. Barcelona In Barcelona , the official languages are Catalan and Castilian with Catalan written, read and spoken by the majority of Barcelona's population. Barcelona : Barcelona is Spain's second largest city, and the capital of the Catalonian Region. Barcelona City Council : Visit Barcelona City Council's tourism section for a presentation of the city and essential tourist information for visitors to Barcelona. Getting Around Barcelona Barcelona's main train station is called Estacio-Sants. Barcelona City Map : This interactive map of Barcelona helps locate streets and places of interest around the city. The information database is only available in Catalan though. Barcelona -- Public Transportation : How to move around Barcelona by public transport and suggested tourist routes to take in major sights. Dictionary of Barcelona Street Names : (With Maps) These are names which not only guide us through the city but which also have gathered many memories which reflect a good part of our history. To delve into the memories of a city leads to a greater affinity with it, as much for those who live in it as for those who visit, virtually or not. Las Golondrinas : Take a boat trip around the port and coastal area of Barcelona and see the city from another angle. Barcelona Attractions Barcelona Aquarium : Barcelona's Oceanarium is a synthesis of the Mediterranean sea. Despite being regarded as a poor ocean due to its lack of nutrients (oligotrophy), the Mediterranean harbours a wide range of ecosystems and species. Get up close to sharks, rays and sunfish, with over four million of litres of sea water over your head. Buses : 14, 17, 19, 36, 38, 40, 45, 57, 59, 64, 91, 100. Metro : L3 Drassanes station and L4 Barceloneta station. Barcelona Experience : Offers tailor-made personal Barcelona tours and city breaks by people actually living in Barcelona. Barcelona Nightlife Guide : There's so much to do in Barcelona at night, there's a whole website dedicated to what to do and where to go when the sun goes down. Barcelona Tour Guides : Local regulations require a licence to practise as a tour guide in Barcelona. Only licensed guides may guide you openly at the sights and places of interest and even walk you past the waiting lines. Barcelona Zoo : Barcelona Zoo is set in a magnificent garden over 100 years old, covering 13 hectares of Ciutadella Park and containing a collection of some 7,500 individual animals belonging to more than 400 species from all over the world. Buses : 14, 39, 41, 42, 141. Metro : Barceloneta, Arc de Triomf, Ciutadells-Vila Olmpica. FC Barcelona : A visit to the Nou Camp is a must for football (soccer) fans visiting Barcelona. Fira de Barcelona : Full list of tourist fairs, salons and forthcoming shows and exhibitions taking place in Barcelona. Poble Espanyol : The Poble Espanyol offers visitors the chance to get to know all seventeen autonomous communities of Spain through handicraft markets, cultural displays, samples of food and folk shows. Barcelona Culture Gaudi and Barcelona : A place for people who love art, architecture, Barcelona, Spain, and the work of Catalan architect, Antonio Gaudi. Accommodation in Barcelona Barcelona Hostels : Budget accommodation in Barcelona. Barcelona Hotel Guide : Hotels in Barcelona to suit your budget. Barcelona Apartments For longer stays in Barcelona you may consider renting an apartment. They can often work out cheaper than hotels, especially if there are three of four of you in the apartment. Apartment Passeo de Gracia : Charming apartment situated in the very centre of Barcelona, on the intersection of the two main city's avenues. Passeo de Gracia is the city's most beautiful street, and Diagonal is its longest one. Price : Around €700 a week. Apartment Vila Olympica : Luxurious apartment situated in Vila Olympica, one of the most prestigious parts of the city centre -- 2 minutes walk from the beach. Safe neighbourhood with shopping and recreation centres, restaurants, cinemas, walking and hiking paths. Metro and bus station close by. Price : Around €1,000 a week. Barcelona Rentals : Barcelona apartments for rent on a daily or weekly basis. Happy Apartments Barcelona : If you're looking for cheap accommodation in a great location, try this selection of self-catering, holiday apartments - very near to places of tourist interest in Barcelona and ideal for big groups and family travel. Valencia Valencia is Spain's third largest city; a city of some three hundred bell towers, medieval cathedral and former palaces. According to legend, the Holy Grail is the chalice from which Jesus drank during the Last Supper and is presently kept in Valencia's Cathedral. Valencia's Holy Grail, one of a dozen claimed to be the original, was used by Pope John Paul II during the 1992 Papal visit to Valencia. Just 350km from the two most important Spanish cities, Madrid and Barcelona, Valencia is easily accessible from either of them... or you could base yourself at the centre of the Spanish Mediterranean coast, opposite the Balearic Islands, and easily travel to both of them. Turis Valencia : The Valencia Visitors and Conventions Bureau. Valencia 2007 : Valencia hosts the America's Cup in 2007, making the Spanish port the first European venue since 1851 to stage sailing's oldest tournament. Valencia Online : Packed with useful tourist information to help travellers get the most out of their visit to Valencia. Valencian Institute of Modern Art : Attached to the Council of Culture, Education and Sport of the Regional Government of Valencia, the IVAM presents over 25 exhibitions a year, in the Centre Julio Gonzlez and the Sala de la Muralla. Walks in Spain : Travel to Valencia for a relaxing walking holiday. Each walk captures the essence of this varied part of Spain. Getting Around Valencia Metro Valencia : View the metro map of Valencia or plan the shortest route to your destination. Andalucia Andalucia , especially the coast area of Costa del Sol and Costa de la Luz is a beautiful region for golf. Andalucia has lots of historical places to visit like the Alhambra in Granada, or Cordoba and Seville. Tarifa is the best region for wind and kite surfing. Endless routes for mountain bikers and many other great possibilities. Sent in by : Costa Holidays Costa Holidays : Rent your Holiday Rentals in Andalucia by the owner directly and enjoy your Holidays in this beautiful southern part of Spain. Finca el Moro : Unique riding and walking holidays in rural Andalucia. Seville All Seville : Directory of information related to Seville. Seville : Expo 92 reinforced the image of Seville as a modern and dynamic city, but it has always been one of my favourite locations in Spain. There's something special about the Moorish influences in this city. Around Spain Bilbao : The Basque region has plenty of surprises. Canary Guide : Comprehensive guide to the seven Canary Islands: El Hierro, Fuerteventura, Gran Canaria, La Gomera, La Palma, Lanzarote and Tenerife. Caos de Meca : Located on the Southern coast of Spain, near the straight of Gibraltar. Close to the towns of Barbate and Zahara de los Atunes, the charm and magic of Los Caos is mostly concentrated in the area around the lighthouse and the cape of Trafalgar. Galicia : The tourist guide of Galicia is mainly in Spanish, though it does have some English sections. Malaga Web : Between the sea and the sierra, this part of Eastern Andalucia is well visited by tourists to the beaches of the Costa del Sol. Palma : They call Mallorca the Island of tranquillity; or isle of light and beauty. I guess the lights are from the discos, and the beauty the half naked girls. Anyway, outside of rave season the island does get some of it's tranquillity back. Pamplona : There is more to Pamplona than the running of the bulls. Located on the fertile plain of the river Arga, Pamplona is a city full of history and deep-rooted traditions. The streets and squares of its historic quarter still preserve a significant collection of monumental buildings dominated by its churches and medieval walls. The Pilgrim's Way : Follow the most popular routes used to travel to the holy place of Compostela, and the history behind its significance. Costa Del Sol Estepona : Estepona, western Andalusia, lies in the SW. of the province of Mlaga; on the shores of the Mediterranean. Festivals in Estepona : In Andalusia the "fiesta" forms an important part of one of its most deeply entrenched expressions, and nowhere is this more so than in Estepona. Eating out in Esteopna : Restaurants in and around Estepona. Marbella : Marbella has 27km of coastline divided into 24 beaches. Brunos Car Rental : 24 hrs free service Malaga and Gibraltar airports. Neptuno Car Hire : A variety of cars to choose from if you're holidaying in or around Alicante. Costa Blanca Alicante Tourism : The official site of the Alicante Municipal Tourism Board. Costa Blanca Tourism : The Provincial Tourist Board of the Costa Blanca is an autonomous organisation, part of the Alicante Provincial Council. Balearic Islands The main islands are Mallorca and Ibiza but the smaller Menorca and Formentera shouldn't be overlooked if you want something a little quieter. Menorca Attractions Menorca is a vast open-air museum with a wealth of diverse historical monuments. Of particular note are the Paleo-Christian basilicas and monuments from the Talayotic culture. Formentera Attractions Crystal clear waters and fine sands blend in with an atmosphere of relaxation and tranquillity to make a visit to Formentera an attractive option to get away from it all. Ibiza Ibiza is now world famous. What many don't know, is that beyond the glittering club scene and the never-ending parties, there is one of the most beautiful islands in the Mediterranean just waiting to be discovered. Our tip is to hire a car, arm yourself with a detailed island map, brush up on a few Spanish phrases and go out exploring! There is a great deal more to Ibiza than just what you have seen on the television. Sent in by : Ibiza Spotlight . Ibiza Beaches : If you've spent all night in the Ibiza clubs, these are some of the beaches you might want to chill out on in the late afternoon. Ibiza Restaurants : This is the very first comprehensive Internet guide to the best restaurants on the Mediterranean island of Ibiza. Ibiza Spotlight : Colourful and informative guide to holidays on Ibiza -- in English, German and Spanish. Where to Stay in Ibiza Ibiza Accommodation : A small selection of places to stay around Ibiza. Ibiza Hotels : Listing hotels around Ibiza, with links to individual websites. Ibiza With Spirit : Find out the kind of accommodation you are looking for, the people you would like to meet, the things you may like to do. Then, when you come, wherever you come from, you will land as if you had lived there before. Miscellaneous Ibiza Ibiza in Pictures : Norbert is a German who has visited Ibiza at least 20 times and has a large gallery of nightlife pictures as well as information about the island, its beaches and club scene. Ibiza Nautica : Marine directory for Ibiza and Formentera. Mallorca Eating out in Mallorca can often be a frustrating experience. While there are many fine restaurants that provide traditional style Mallorcan food, there are also many tourist traps. CosyToes Babysitting Services : If you're enjoying the sun with the children and want to enjoy the nightlife in Mallorca without them, this company provides uniformed nannies to keep an eye on the kids until you return. Info Mallorca : An initiative by the Mallorca Island Council and Local Information Technology Consortium of Mallorca to offer a cultural, procedural and tourist agenda for all Mallorca's institutions to visitors. Magalluf and Palma Nova : Magalluf and Palma Nova are two bustling resorts offering a wide choice of activities for holidaymakers of all ages ... it isn't just for the young as many people believe. Mallorca For Brits : For over 30 years Majorca has been the most popular holiday destination in the Mediterranean for the British tourist. A combination of both outstanding natural beauty and professional tourist care will ensure that it's popularity will continue well into the future. Mallorca Web : Mallorca's search engine with Mallorca news, web directory, Mallorca map, diary of exhibitions, forum, postcards, hotels, apartments, bars and restaurants. Santa Ponsa : Santa Ponsa, on the south-west coast of Mallorca, is a thriving and busy holiday resort. This site is dedicated exclusively to the resort. Accommodation in Mallorca Posada de Lluc : Originally a retreat for monks and their students, who went there to rest after visiting the monastery at Lluc, this medieval town house - offering eight different bedrooms and a pleasant garden with swimming pool - was transformed into a quality hotel in 2002. Located in Pollena; in the north east of Mallorca, 52 km from Palma. Canary Islands Lanzarote Csar Manrique -- A Man And His Island : Eric Gray looks at the life of Lanzarote's renowned painter, sculptor, architect, landscape artist, urban designer and campaigning environmentalist. Lanzarote Island : Lanzarote is the most eastern island of the Canarian archipelago, north of Fuerteventura and some 125km away from the African coast. Playa Blanca : A 9km bay, on the southern part of Lanzarote, shelters three bays which in turn contain smaller bays. Together, they stretch from the lighthouse at Pechiguera Point in the west to Papagayo Point in the east. Tenerife Tenerife Sun : Located off the north coast of Africa, Tenerife is a sub-tropical paradise that offers something for everyone. To the south of the island the ever popular resorts of Playa de Las Americas and Los Cristianos are basked in year round sunshine, whilst the north of the island is a lush green tropical paradise of banana plantations, palm trees and flowers. Spanish Fiestas Si Spain : Check out the Fiestas when you travel to Spain, and much more. Very few people know that the most crazy street party in Madrid takes place on the 14th and 15th of August. It is "La Virgen de la Paloma" and the centre can be found at El Almendro St. Sent in by : Walks of Madrid . Spanish Language Language Schools : If you want to learn Spanish in Spain, or Latin America , then this directory might be of help. Learning Spanish : This free online tutorial includes written and oral exercises in some 50 separate topics. Europe Travel Forum : From Albania to Vatican City, Scandinavia to the Mediterranean, Europe is culturally eclectic and full of lavish history. Join us in the travel forums if you have a question about Europe or would like to share your experiences about travelling or living in Europe. The Internet TravelNotes.org Exploring Spain Flight Tickets : Save money on Round The World flight tickets. Travel News : Get the inside scoop with the latest travel features and tips. Past Articles . Airlines & Airports : This travel article points you to airlines and the three letter airport codes with links to their websites. Cyber Cafes : The Internet Caf Guide. Budget Hotels and Hostels in Spain Weather Outlook Car Hire Cruises Flights Hostels Tours Vacations Destinations Budget Travel Feedback Meta-Travel Travel Forums Travel Writers Africa Asia Caribbean Europe Middle East North America South America Oceania Travel Directory : Europe : Spain Travel Guide -- Submit to Travel Notes | Advertise on TravelNotes.org | Favourite Destinations | Magun'sCompass | Travel Articles | Writers | | Airlines | Airports | Car Hire | Cruises | Flights | Hotels | Online Reservations | Vacation Rentals | | Casinos | Olympics | World Cup | General Disclaimer | Meta-Travel | Search Resources | | TravelNotes is a Trademark of TravelNotes.org | Travel Notes Blog | Add URL | Add to Favorites The URL for this page is: http://www.travelnotes.org/Europe/spain.htm

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CNN.com - Travel International Edition | Member Center: Sign In | Register Home Page World U.S. Weather Business Sports Politics Law Technology Science & Space Health Entertainment Travel Education Special Reports Video Autos CNN Pipeline E-mail Newsletters Your E-mail Alerts Podcasts RSS CNNtoGO Contact Us 2006 hot spots include Colorado, China, Croatia While travel to perennial favorites like Los Angeles, Orlando, New York and Las Vegas is always strong, some unexpected destinations -- from Colorado and Arizona to Croatia and China -- are showing up as hot spots for travel as the 2006 season begins. FULL STORY • 'Disaster tourism' edges into view TRAVEL CHALLENGE Europe for two, under $1,200 TRAVEL SNAPSHOTS Today: Nassau, Bahamas. Send us your snapshots MORE NEWS • TSA: Changes don't affect screening times • Top amusement parks up 4.2 percent • Time brings changes to Myrtle Beach • Watch: Tips for traveling on the cheap • Mushing in Minnesota's frozen wilderness WATCH FREE VIDEO Browse/Search Business News Update (1:33) Plea deal in Enron case (:27) Featured Video More Top Video • Gaza violence and politics • French hostage video (:40) • Hole forces plane to land (1:13) Featured Video More Top Video More Destinations Nicaragua: Peaceful times for tourists • Washington promoting American originals • Alaska: Venturing north of the Arctic Circle • Sparkle in a small Virginia town sponsored by: More Travel News Mexico resorts getting back in the swim • Air marshals to monitor transit systems • Top places to frolic in your birthday suit • New technology can prevent runway overruns More Travel Adviser News Gifts for globe-trotters • CNN/Money: Holiday escape savings • Delve deeper into your destination • Travel insurance helps cover all the bases More Business & Industry News Ski industry optimistic for good season • Delta pilots accept 15 percent pay cut • Airlines go flat out for comfort • Atlanta poised for major tourism push SPECIAL REPORT CNN/Money: Airline turbulence D.C. DINING ON A DIME Eat like a senator for intern prices LOVELYLOWCOUNTRY Backroads guide to picturesque South Carolina region DRIVING DIRECTIONS Create a personal itinerary with listings of nearby lodging, dining and more • Find a map RESOURCES • Find weather forecasts • CNNMoney.com currency converter • CNN Airport Network • CNN Partner Hotels • Airline toll free numbers • US Customs • Passports • Travel warnings and advisories Search for jobs @ Also see International Edition Languages --------- Arabic Japanese Korean Turkish CNN TV CNN International Headline News Transcripts Advertise with Us About Us © 2005 Cable News Network LP, LLLP. A Time Warner Company. All Rights Reserved. Terms under which this service is provided to you. Read our privacy guidelines . Contact us . External sites open in new window; not endorsed by CNN.com Pay service with live and archived video. Learn more Download audio news | Add RSS headlines