Switzerland Travel














Swiss Travel System English | Français | Italiano | Nederlands | Deutsch Home Warenkorb ber uns AGB Impressum Reisende von Grobritanien, Irland oder Skandinavien, hier entlang Swiss Pass Unbeschrnkte Fahrt auf dem gesamten Bahn-, Postauto- und Schifffahrtnetz des Swiss Travel Systems. Inklusive Strassenbahnen und Busse sowie 50% Rabatt bei vielen Bergbahnen und Museen. 4, 8, 15, 22 Tage oder 1 Monat gltig Gratis Familienkarte Swiss Flexi Pass Die selben Vergnstigungen wie beim "Swiss Pass" - doch Sie whlen die Tage whrend der einmonatigen Geltungsdauer. 1 Monat gltig 3, 4, 5, 6, oder 8 whlbare Reisetage Gratis Familienkarte Swiss Transfer Ticket Der ideale Fahrausweis fr Kurzaufenthalte oder Ferien an einer bestimmten Destination. Beinhaltet die Hin- und Rckfahrt zwischen der Schweizer Grenze, dem Flughafen und Ihrem Zielort. 1 Monat gltig Gratis Familienkarte Swiss Card Die selben Leistungen wie das "Swiss Transfer Ticket" - zustzlich reisen Sie per Bahn, Postauto, Schiff und auf den meisten Bergbahnen zum halben Preis. Ideal fr den Urlaub in einer Region. 1 Monat gltig Gratis Familienkarte Swiss Half Fare Card Die Swiss Half Fare Card gewhrt den unbeschrnkten Kauf von Fahrscheinen fr Bahn, Bus, Schiff und einige Bergbahnen zum halben Preis whrend eines Monats. 1 Monat gltig Gratis Familienkarte Ltschberg Tunnel Tickets Mit dem BLS Autoverlad in 15 Minuten durch den Ltschbergtunnel unbeschwert und direkt ins Wallis fahren. Benutzung der Selfservice-Spur mit der Vorverkaufskarte. Gltig fr 1 Fahrt (Fz bis 3.5 t) , unabhngig von Richtung und Wochentag. Vignetten Autobahnvignetten im Voraus zu bezahlen spart Zeit beim berqueren der Grenze. Mit den Schweizer Autobahnvignetten knnen sie mehrmals in die Schweiz einreisen. Bookings Whlen Sie Ihre Unterkunft aus ber 1800 Hotels in der ganzen Schweiz ... ... oder buchen Sie eine traumhafte Ferienwohnung ... Fr alle Schnppchenjger: Whlen Sie die preiswerte Unterkunft schon ab 50 CHF



Russia Travel - Need

Russia Travel - Need to Know  You are here: About > Travel > Eastern Europe for Visitors Travel Go Eastern Europe Essentials Best of Eastern Europe Map of Central/Eastern Europe Photo Gallery Country Profiles Discount Travel Websites Articles & Resources Planning Your Trip Ways to Travel What to Do in East Europe Maps for Eastern Europe Czech-SlovakTravel Hungary Travel Poland Travel Russia-Belarus-Ukraine Romania-Moldova Travel Baltic Travel Balkan Travel Culture and Holidays Photo Galleries East Europe Travel and Language Books Forums Help FREE Newsletter Sign Up Now for the Eastern Europe for Visitors newsletter! See Online Courses   Search Eastern Europe for Visitors Russia Travel - Need to Know Eastern Europe for Visitors Blog « Tipping Practices for Eastern Europe | Main | Russia - Money Matters » From Apply Now , Your Guide to Eastern Europe for Visitors . FREE Newsletter. Sign Up Now! January 26, 2004 Russia Travel - Need to Know Before you go on your trip to Russia, read this article about items you need to know, such as time zones, electricity, measurements, weather, and public holidays. Email to a Friend Display Latest Headlines | | | Read Archives powered by Movable Type Advertisement Most Popular First Christmas Tree Europe map Best of Eastern Europe Croatia Naturism and Nudism Discount Travel Websites What's Hot Krakow Photo Gallery Profiles of Eastern Europe Moscow City Profile Czech Republic Photo Gallery - Charles Bridge and castle Sofia's Religous Buildings Related Topics Hotels / Resorts / Inns European History Architecture Air Travel Europe for Visitors        Topic Index | Email to a Friend Our Story | Be a Guide | Advertising Info | Work at About | Site Map | Icons | Help User Agreement | Ethics Policy | Patent Info. | Privacy Policy | Kids' Privacy Policy ©2005 About, Inc., A part of the New York Times Company . All rights reserved. Around About New Video iPod - Review POLL: Must-Have Gadgets VIDEO: Portable Gaming VIDEO: Choosing a TV Hugh Hefner's Life What's Hot Krakow Photo Gallery Profiles of Eastern Europe Moscow City Profile Czech Republic Photo Gallery - Charles Bridge and castle Sofia's Religous Buildings Headlines Spas of Budapest Whether you want to simply swim or soak in... Warsaw for Travelers In Warsaw, modern glass office buildings have emerged all over... Castle Hotels in Europe If you're seeking unique accommodations for your travels in Eastern... Romantic Destinations in Eastern Europe Looking for something beyond Paris or Tuscany for a romantic...



Asia Travel

LAOS HOTELS LAOS RESORTS - ASIA TRAVEL Laos Travel And Country Information Vientiane Luang Prabang Lao Pako Phonsavanh Pakse Khong Savannakhet Saravan Huay Xai Check out the other Mekong regions Airpot Pick up Click here for Alphabetical Listing of Laos Hotels & Resorts Please Click Hotel Name Dansavanh Nam Ngum Resort (Payment direct to hotel) Douang Deuan (Prepaid) Lane Xang (Prepaid) Lao Hotel (Prepaid) Lao Plaza (Prepaid) Novotel (Prepaid) Royal Dokmaideng (Prepaid) Settha Palace (Prepaid) Settha Palace (Payment direct to hotel) Tai Pan Hotel (Prepaid) Vansana Hotel (Prepaid) Bangkok Office Hours (GMT + 07:00) Monday - Friday 09:00 - 18:00 Saturday 09:00 - 13:00 CLOSE ON SUNDAYS & PUBLIC HOLIDAYS Laos Tour Packages with Accommodation Click here to reserve hotels with up to 70% Discount (Prepayment Basis) Preview below for hotels with up to 60% discount (payment direct to hotel upon check-in) Room Rates at US$20 and above Dansavanh Nam Ngum Resort Settha Palace Preview below for hotels with up to 75% discount (prepayment before check-in) Room Rates at US$ 20 and above Douang Deuan Room Rate at US$ 30 and above Lao Hotel Lane Xang Hotel Vansana Hotel Room Rate at US$ 50 and above Novotel Royal Dokmaideng Tai Pan Hotel Room Rate at US$ 70 and above Lao Plaza Settha Palace Prepayment Requirement : Above hotel rates are in US Dollars, inclusive of tax and service charge.All bookings made for the above hotels have to be paid in advance before the check-in date. Payment can be made by credit card (Only Visa, Master, JCB and AMEX) . Guest to check-in with passport. A check-in voucher showing booking details will also be faxed or emailed to guest for easy reference. No charge for children under 12 years old sharing room with parents with no extra bed. Cancellation for peak season (15 December - 15 January) is required at least 15 working days (not including Sat., Sun & Public Holidays ) prior to check-in date. Scenic Destinations and Places of Interest in Laos Browse or send an electronic postcard to your friends Click here to send electronic birthday cards... Asia Travel



Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]



France Travel

France Bicycle Tours, France Walking Tours, France Hiking Tours, France Travel, walking tour france, Bike Tour France, Paris hotel, Paris travel, Paris Tours, France Cycling Vacations, Bike Tour Europe DISCOVER FRANCE FRANCE BICYCLE TOURS FRANCE WALKING TOURS FRANCE GETAWAYS PARIS TRIPS PARIS HOTELS Theme Travel » Honeymoons Family Trips Wine/Cooking Paris Packages His & Her Custom Travel Gay/Lesbian Promotions Group Travel Club Trips Info Terms and Conditions Travel Agents This site is secure; all information is 128 bit encrypted. All bookings must be made using this form. We will however accept credit cards over the telephone once this form is complete. To Do: 1. READ all the TERMS AND CONDITIONS , then 2. Click here to go to the: BOOKING FORM . (Note: Old versions of Internet Explorer or Netscape may not support this form.) NOTE: We know this is going to be a vacation of a lifetime, and we encourage you to call us on the phone, ask any questions you still have, and get the personal touch we have available. You will talk to a live body if you choose to call! Of course, we welcome visits to our offices in Scottsdale, Arizona. Prices quoted throughout this site are in Euros or $US and final payment is always in $US. Note: we require a credit card to secure and hold reservations; however we encourage online check payment and wires for the best prices in making final payment. See the terms link above. TRAVEL AGENTS are welcome to book for their clients as well. Simply follow the same procedures, or give us a call and we'll complete the documentation over the phone, including a credit card to guarantee followed by an agency check number to be forwarded to our offices. Also, include your agency info with IATAN number. Note that we only accept agency checks/credit cards and you will pay net of commission. Within this site you can discover more than just our tours, but also information about the regions of France, and information about traveling in France. Most important though for anyone visiting our site and considering a vacation in France is that you can call us! Let our service and knowledge set us apart! This website isn’t to help us avoid speaking to clients, but to facilitate your planning process, and hopefully get you the information you need right away. If you have a question though, Please contact us if you have any questions about our services to France including: hotels in paris, alsace lorraine, bed and breakfasts, bicycle tours in brittany, hotel burgundy, paris bike tours, bordeaux, burgundy, chamonix, champagne, chateau loire, hotel chamonix, bicycle tours in france, hotels provence, lille, loire, lyon, marseille, paris vacation, normandy travel, orleans, alsace, chamonix hotel, paris accommodation, provence, ski france, tour of normandy, cannes tourism, nice travel, travel paris, gites vacation, walking tour in ouest, hotel alsace, chamonix tourism and the loire valley. Home | Cycling Classics | Pure Adventures | Bicycle Tours | Walking Tours | Media | Links Promotions | Travel Agents | FAQs | Weather | Newsletter | Group Travel | Privacy © 2006 Discover France (SM)




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