Air Travel Complaints Program

FAQ's - How to file a complaint Complaints - Home The Agency's Role Jurisdiction of the Agency Types of Complaints General Consumer Information How to file a complaint People who want to make a complaint against an air carrier may mail or fax the Agency at: Canadian Transportation Agency Air Travel Complaints Program Ottawa, Ontario K1A ON9 Fax: (819) 953-5686 For more information, you may call the Agency from Monday to Friday, from 8 am to 8 pm, Eastern Time, at: Phone: 1-888-222-2592 TTY: 1-800-669-5575 You may also file a complaint directly over the Internet Is there anything I should do before I contact the Agency? You should collect all your facts, receipts, names and phone numbers of people to whom you spoke and, most importantly, a copy of your ticket. Having this information at hand will assist in the review of your complaint. Approaching the carrier with your concerns is often a good idea as many problems can be handled quite quickly that way. In the end if you feel that you have a justifiable complaint, or if you are not satisfied with how the airline has resolved your complaint, you may bring it to the Agency. Do I need to complain to the carrier first? In many instances, issues or problems may be dealt with quite quickly and simply by bringing the situation to the attention of the carrier first . Some issues such as quality of service provided by an airline should first be brought to the carrier's attention before the Agency will be able to address your complaint. How can I complain to an air carrier directly when I don't know how to reach them so that my complaint will get dealt with? Here is a list of the largest Canadian Air Carriers' Customer Service Departments . What if I don't have all the information from my flight? While it would be helpful to have as much information as possible concerning your air travel arrangements, this does not prevent you from filing your complaint. However, you may encounter delays while staff researches the information that is needed to deal with the complaint. In some cases, it may be impossible to make a determination without sufficient relevant information. What needs to be included in my complaint? The more detail you can provide in your complaint, the more easily the matter can be resolved. Please see the complaint forms for details on the type of information which you should provide for different types of complaints. If you do not have all the information that the form requires, that is okay, but it will take extra time to find that information and process your complaint. Is there a time limit to file a complaint? No, but in practical terms it is better to bring the matter to the carrier's or Agency's attention sooner rather than later. The older a complaint, the more difficult it may be to obtain necessary documents, records, or information. Do I need a lawyer? You do not need to hire a lawyer in order to file a complaint with the Canadian Transportation Agency. The complaint process is simple and easy to understand. Of course, you may consult a lawyer if you wish. Are there any fees/costs to process my complaint? There is no charge to file a complaint with the Agency. Once I file my complaint, what happens? When the Agency receives a complaint, a few things must be verified before the complaint can be processed. First, the complaint is examined to determine if it falls within the jurisdiction of any other government department or agency. If so, then it will be referred to the appropriate organization, and at the same time you will be notified where it has been sent. Then, it must be verified that you have first raised the issue with the air carrier. If you have not, then your complaint will be forwarded to the airline on your behalf to give the carrier the opportunity to resolve it. If you are still not satisfied with the way in which the airline handled your complaint, then the Agency can become involved. The nature of the complaint and the outcome that you seek will be determining factors in how the Agency deals with your complaint. Your complaint will be reviewed to ensure that it is clear and complete. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. Once the Agency has received all your relevant information, it will be forwarded to the carrier to give the airline a chance to respond. Should the air carrier raise any new issue or information, then you may be asked to respond. The Agency will try, whenever possible, to arrive at a solution acceptable to both parties. Even if your particular complaint cannot be resolved, it will prove useful in assisting the Agency to analyze and report on trends in customer service issues for the airline industry. If you are curious about the status of your complaint at any time, you may call the Agency staff assigned to your case, using your case reference number, to get an update. How long does it take? The Agency's procedures for a regulatory complaint require a resolution within 120 days unless an extension is agreed to by all parties. The length of the complaint process will depend heavily on the complexity of the complaint, on the quality and accuracy of information that is provided, and the type of outcome you seek. It is possible to expedite matters if you collect all the facts, receipts, names and numbers of people who were involved and, most importantly, a copy of the ticket. Having this information at hand will greatly assist in the review and resolution of your complaint. What will the Agency do if it finds in my favour? The Agency's response will depend on the nature of the complaint. If the Agency found that a fare, rate or increase offered on a route within Canada served by only one carrier was unreasonable, then the Agency could disallow the fare, rate or price increase; direct the carrier to reduce the fare, rate or increase; and order the payment of refunds, if practical, to passengers who were found to have been overcharged. If the Agency found that a term or condition of carriage in a carrier's tariff was unreasonable or unduly discriminatory, it could prohibit the carrier from applying that term or condition, and it may also substitute a new term or condition in its place. If the Agency found that a carrier failed to apply its tariff , it could order the carrier to apply its tariff as written and order the carrier to pay compensation for out of pocket expenses to a passenger if he or she was adversely affected by the carrier's failure to apply its tariff. If the complaint involved a carrier discontinuing or reducing its service to a community without giving proper notice, the Agency could order the carrier to resume service for up to 60 days or could impose a fine. In some circumstances, the Agency can also fine a carrier for specified violations of the Act. What happens if the Agency does not find in my favour? If the Agency finds in favour of the air carrier, the complaint would be dismissed and the matter would be closed. What happens if I'm not happy with the outcome of my complaint? If the facts or circumstances relating to an Agency decision changed after the decision was made, then either you or the carrier could ask the Agency to review its finding. You may also appeal the Agency's finding to the Federal Court of Appeal or ask the Federal Cabinet to review it. These processes would probably require the assistance of a lawyer. The Air Travel Complaints Program's role is to assist air travellers in resolving their complaints against air carriers through an informal complaint process. If a satisfactory resolution to the complaint is not achieved, the case may be referred to the Agency's formal complaint process. Last Updated: 2005-10-24 [ Important Notices ]

TRAVEL GUIDE Czech History

CzechSite Prague Travel Guide FIX UP YOUR TRIP Book Your Hotel Book Your Apartment Book Your Car Take a Guided Tour Let's Go Outdoor Get a Free Map Get a Guide Book Find the Connection Improve Your Czech Message Board TRAVEL GUIDE Czech History Famous Czechs Visas and Embassies General Information Getting There Getting Around Architecture and Sights Chateaux and Castles Music, Film, Theater Museums and Galleries Pubs and Restaurants Sport Activities Banks and Money Post, Phone, Internet Laundry Medical Care Shopping Around DISCOVER PRAGUE Photo Album Virtual Reality Tour PRAGUE EVERYDAY This Season News Get Daily News Weather Forecast Exchange Rates GENEALOGY Find Your Roots BUSINESS GUIDE Relocate To Czech Hello from Prague! It is night, Wednesday, December 28 in Prague andall Czech people named Bohumila are celebrating their name day. ALFONS MUCHA Exhibition Brotherhood of the Slavs is presented in The House of the Golden Ring till January 8. Find more in This Season News BOOK YOUR APARTMENT Book reasonable apartment for you in Prague through our new service introduced this spring. Find more in Book Your Apartment IMPRESE Rudolfinum Gallery presents exhibition Imprese till January 8. Do not miss it! Find more in This Season News KAREL SLENGER Trade Fair Palace presents Modern Art by Karel Slenger till January 15. Find more in This Season News DAY OF SKIING Let's go out to Krkonose mountains for one day skiing with us. Find more in Let's Go Outdoor SMS GATE Does your Czech friend have a cellular phone? Send him or her a message. Try our SMS Gate CLASSICAL MUSIC Municipal and Rudolfinum concert halls present classical music concerts almost daily. Find more and get the tickets online ABOUT THIS SITE This nonprofit travel guide for your trip to Prague and Czech Republic is located in San Francisco and is updated from Prague daily since 1996. Find more about this site . CHRISTMAS TIME Day is short in Prague, weather is cold and there is huge Christmas tree on Old Town Square. It is wonderful time for walking around this romantic city. Sometimes it might be rainy or snowy, good opportunity to go inside some gallery or exhibition hall. At night you could visit an opera, listen some classical music concert or see some black light theater performance. Enjoy Christmas time in Prague. THE BEST RESTAURANTS Check out the best place for your dinner in our large addressbook of the best Czech restaurants. Find more in Pubs and Restaurants YOUR NEAREST EMBASSY Find your nearest embassy in our large database of Czech missions abroad. Find more in Visas and Embassies NAME DAY SEARCH Do you have a Czech friend? Find out her or his nameday. Try our Name Day Search © CzechSite, San Francisco, Prague, 1996-2005. All Rights Reserved. Contact Webmaster Online accommodation (hotel, hostel), car rental, guided tour reservation, photo album, virtual reality.

France Travel Guide 2

France Travel Guide - information and advice France Travel Guide Information and Advice France Map | Paris Pictures | Paris Travel Guide France Travel Guide 2 - Attractions exodus specialises in “The different holiday”, offering the widest selection of walking, adventure, cycling, mountain biking, wildlife, cultural and winter holidays, and overland journeys across all seven continents! Homepage | France Tours | Brochure Request France Travel Guide, climate: Best: March-June, Sept, early-Oct for sightseeing. Jan-March for wintersports. Worst: July, Aug. The country is packed with foreign and local tourists, while many services - even museums and restaurants - are closed. Dec-Feb can be bitterly cold in mountain areas and in the north including Paris. Length of stay: Minimum worthwhile travel, not incl. flights: Paris and île de France [a short excursion] - 4 days. Weekend trips to just Paris are good too. Recommended: At least 2 weeks to take in Paris, and some country/mountain/beach activities, but you'll need months to discover how diverse the country's attractions are. France Festivals guide: Apart from Bastille Day and Assumption of the Virgin Mary [Aug 15th], which are celebrated nationwide, there are regional folk festivals and arts festivals, as well as Catholic events throughout the country, especially around July. Most of the events involve food, wine and extreme dyspepsia. Jan. 1st: Grand Parade Paris , twinned event with London for New Year celebrations . Massive and colourful. Feb-March : Mardi Gras Nice [ more info and picture ], one of the biggest and the most original carnival s in the world, a two week event with colourful parades, street parties, fireworks, and monster illuminations. mid May: Cannes Film Festival - No need to be a celebrity to enjoy Europe's high profile film fiesta. Loads of public screenings are available, as well as a small chance of bumping into stars. No better place for people watching. mid May/mid Oct: Gypsy Festival [Saintes-Maries-de-la-Mer in Provence], a gypsy gathering; historic, unique and kaleidoscopic. June: International Music Festival [Strasbourg in Alsace, the North], contemporary music. July 14th: Bastille Day [nationwide], France's biggest street festival, with parties, parades and fireworks to remember the French Revolution. July: Tour de France , a three-week cycling race for 3,500km [2000 miles] over the country [route changes annually]. The world's most famous French sporting event. mid July-mid Aug: Festival d'Avignon [Avignon]- a dynamic and diverse Arts festival, boasting over 50 official productions and many more fringes. F or classical music, try Festival International d'Art Lyrique in Aix-en-Provence in July, too. early Aug: Festival Interceltique [Lorient in Brittany], a worthy folk event [Celtic music and culture]. Oct: Jazz Festival [Nancy ], one of the country's best jazz events. For some precise dates see: European Festivals or Arts Festiva ls . Cuisine Guide: Traditional French cuisine of the protein-covered-with-rich sauce kind has been top of the gastronomic world since Romans travelled there to eat wild boar with cranberries in 34AD. But it's finally out of fashion - too heavy, too fattening, too taste-limited, but... [ more info and picture ] Shopping Guide: Pricewise France is not so brilliant due to the €uro's strength, but French style and taste is still irresistible. If designer labels are not your thing, try French eccentricity at smaller boutiques in trendy areas, or cheap chic stuff at flea-markets. Bargain shopping for any French products at huge malls in places such as Calais or Lille is very popular [with mainly British travellers]. Visiting local open-air food markets for regional cheese, pastries and wine, especially in Provence, is a fun way to make lunch. France Star Rating: Monuments ***** Shopping and souvenirs **** Walkability **** Food Quality and Variety **** Value for Money *** Hotel Prices and Value ** Beaches **** Wildlife ** Landscape ***** Local People ** Architecture **** Safety **** Nightlife and Clubbing **** Health Problems none Museums ***** Why Travel to France? The language is one of the most beautiful things about the country so let's forgive the French for being very sniffy about it. Style, culture, architecture, food, wine and fashion all exist in multiple layers of excellence , with Paris in particular capturing and displaying these assets to great advantage. This, the largest country in Europe, has an incredible diversity of soaring landscapes, gorgeous villages, world-famous resorts and spectacular romantic escapes. On top of that, French love anything to do with bodies, so there is no better place for fulfilling your physical dreams, whether it's paragliding off the Alps, boating through the Dordogne or stuffing yourself with foie gras and a bottle of Pouilly-Fuissé. Downside: - Traffic. Not only are French car drivers notoriously aggressive, inconsiderate and occasionally dangerous , but being a convenient transit thoroughfare for North-South Europe road deliveries means that many French roads suffer terminal truck overdose. - Endless, sudden, disruptive strikes. - Petty crime wherever groups of tourists congregate . - The Riviera is mostly crammed with the filthy rich these days. - Locals attitudes to foreign travellers could be improved, particularly in Paris. Activities Guide: Walking/Climbing: With more than 60,000 km [37,500 miles]of well-marked long-distance footpaths to travel on, France is a superb walking country [ more info and picture ] . Also see Walking Tours - France. Cycling: the most French of activities; t he first modern bike was French! France has 28,000km of marked cycle routes, as well as good city and town cycle lanes [ more info and picture ]. Camping : Plenty of choice of places and facilities from basic campsites to luxury holiday parks throughout the country, especially along west coast beaches [ more info and picture ]. Efficient, stress-free and perfect for the family. Skiing: France is one of world's finest and most popular destinations for both downhill and cross-country skiing [ more info and picture ]. Caving: The limestone caves along Spanish border or the Southwest are ideal. Golfing: There are over 500 golf courses in the country [ more info and picture ], with several world-class ones. Relatively inexpensive and uncrowded. Hangliding & paragliding: The Hautes-Alpes of Provence, the Pyrenees [ more info and picture ] and Corsica are considered to be best places to hang loose. Rafting /canoeing: rental boats and organised excursions are available just about everywhere by the water in summertime [ more info and picture ]. The gorges in the Pyrenees, the Alpes and the Massif Central are particularly suited for more adventurous travellers [ more info and picture ]. Swimming/sunbathing: From Normandy to Corsica there's no shortage of swimming spots in the summer. [ more info and picture ]. Sailing: The Atlantic coast has solid winds and good ports to visit unless you are silly rich and want to park your yacht in Cannes. Diving/snorkelling: Available in Corsica. Surfing: often good waves along the Atlantic coast, such as Biarritz, Anglet and Hossegor. Wind/Kitesurfing is most popular on the western Mediterranean coast. Many rivers as well as on lakes such as Lac d'Annecy and Lake Geneva have leisure centres offering a wide rage of watersports. Fishing: Available on rivers and lakes with permits. Try Brittany for carp fishing, River Loire and Brittany/ Normandy for trout and salmon, but the best and most scenic rivers for salmon fishing are in the western Pyrenees. Get a licence at the local tourist office. Sea-fishing, including night-fishing, is popular and available at most seaside resorts. Horse riding: widespread but particularly favoured in Burgandy and the Camargue at the Rhône Delta [in Provence], a nature reserve famous for its indigenous horses. Another horse friendly area is the north; Parc International de la Canche in Le Touquet has 112km of forest riding routes and 26km of beach trails. River/Canal Cruises: A large and sophisticated network of canals and rivers can take you all over the country in peace and quiet, and you still see the sights, but you don't have to book a room ahead or...[ more info and picture ]. France Tours Tour operators offering tours to France can be found in our listings here: France Tours Map of Europe For links to Tourist Offices, Embassies, Cheap Air Tickets, Currency Converter, Climate, Language advice, other online Travel Guides and more, visit Bugbog Travel Directory Visas: EU citizens do not need visas, nor do many other country's residents - including USA, Canada, Australia, New Zealand, and Israel for visits up to 90 days. Electricity: Electric sockets are 230v and take 2 round pin plugs. Safety: Relatively safe but always use common sense. Pickpockets operate on many metro and train lines, around tourist sights and along the Cote d'Azur. Cars travelling with foreign number plates are also popular targets for theft, ranging from smash 'n' grab by motorcycle while in motion, 'Mister your wheel it look funny' trickery, and regular parked break-ins. Always hide luggage, especially valuables, and park in a conspicuous area if possible. See Travel Safety. Language: Nowadays more locals understand English, but do not expect them to speak it, even if they are in service. If you can throw together a few words it will help when travelling in most places in France, except possibly Paris, where city dwellers are notoriously sniffy about their gorgeous language being tortured by foreigners. Do, at least try to say 'Bonjour Madame/monsieur' when you enter a small shop and 'Au revoir' when you leave, this will show that you have some appreciation of their culture, even if you don't speak any other French. If you plan to travel France you may find these other Bugbog guides useful: UK Travel Guide Spain Travel Guide Italy Travel Guide Germany Travel Guide Austria Travel Guide Belgium Travel Guide Portugal Travel Guide Czech Republic Travel Travel Pictures | Destination Finder | Exotic Places | World Festivals | World Wonders | Safari Wildlife | Beaches | Top of Page European Places | Walking Tours | Travel Health | Travel Safety | Travel Directory | English Speaking Places | Tours Gap Year | Site Map | Travel Guide Homepage | Contact | Press | Advertising | Legal | Maps | Travelogue © 2000-2005 Bugbog

Germany Travel

Germany Travel Pictures | Germany Travel Photos Germany Travel resources, links and information for Germany. Click on the thumbnails to read stories and see travel pictures. Book your hotel Book a hotel in Germany Book a hostel Book Youth hostels in Germany Fly your way! Book your flight to Germany online - saving 40% or more! Other countries: Andorra Austria Bulgaria Czech Republic Denmark Estonia Finland France Greece Hungary Italy Liechtenstein Lithuania Malta Monaco Norway Poland Portugal Romania Russia Spain Sweden Switzerland The Netherlands Turkey United Kingdom Vatican City Germany occupies an important place in the heart of Europe - it shares borders with more countries than anywhere else in the continent. Its turbulent past is still present. Stories and pictures: East Side Gallery Berlin Landshut Reichstag Brandenburger Tor Potsdamer Platz Alexanderplatz Useful travel links: Book your hotel in Germany Weather Lonely Planet German Railways 360° city Panoramas Travelogues for Germany Currency exchange Many more links on Germany ! Suggest a site Go directly to: Africa Asia Europe North America Oceania South America Join our mailinglist: If you want to be updated about developments at Around the World in 80 Clicks, subscribe! Your E-mail address: Travel Forum Join others in discussions on Europe Also on this site: read and sign the guestbook send us your suggestions ! send this site to a friend read about the background of this site publications on this site meet new friends for travel, dating or just fun! Around the World in 80 Clicks All rights reserved - www.traveladventures.org - 1999-2005 Share your comments

Spain Travel

Travel to Spain: Information on the country Spain www.spanishcourses.info www.spanishcourses.info not only provides information on Spain , but also information on countries, cities and Spanish courses and an independent directory of language schools in Spain and Latin America . » CLICK HERE to go to the information on Spain with complete navigation environment. Classiefied ads with photos to meet people from Spain, find friends, pratise Spanish (language exchange) or travel together. » More information inside - click here General information on Spain Spain Information on Spain » View map of Spain Welcome to Spain ! The birthplace of such great artists as Picasso, Salvador Dal, Velzquez, Miguel de Cervantes, and Antonio Banderas... All add to the fantastic culture of Spain. Ole! Why not learn Spanish in Spain the country of origin? » List of Spanish language schools in Spain » Press, newspaper, television channels and radio in Spain » Conjugate regular and irregular Spanish verbs Inhabitants: 40.077.100 Money: Euro Spoken languages: Spanish (Official Language), Catalan, Basque, Galician. Borders with (Country names in original language): Portugal, Francia, Andorra, Gibraltar, Marruecos Capital: Madrid Typical products: Red Wine, Paella, Spanish Omelette, Gazpacho, Serrano ham... Mediterranean Food. Homestay with a Spanish family in Malaga (Spain) Sometimes it could be cheaper and more effective: Select the school you want and organise your homestay in a Spanish family during your Spanish language course by your own! » More information Unique Spain For thousands of years Spain has been one of the cultural centers of Europe. It has many beautiful cities and towns, offering thousands of monuments as well as a tremendous mix of architecture. Its various regions are all vary from one to the next by cultural, language, geographically, climatically and even in personality differences. Spain is about life, music, and “Carpe Diem” to seize the day. In each region of the country you will find many different versions of this philosophy being played out. That is the one unique thread that holds the Spaniards together and why Spain is such an enjoyable country to study abroad in and learning Spanish here is so much fun. Anadalusia - The South of Spain With great weather all year long, including lots of sunshine and comfortable temperatures even during the winter months, Andalusia is an inviting region with many national parks, cultural routes, golf courses, and historical monuments. The marks left by the past great civilizations like the Phoenicians, Visigoths, Romans, and the Arabs are presents in every corner and the more recent overlay of Baroque and Renascence give Andalusia a touch that you will not find anywhere else in the world. This ever present mix in the modern architecture in the cities of Cordoba, Seville, Granada, Malaga and Jerez produce constant tourism all year long. Although the summer ends the sun never stops shinning on Andalusia. Castilla y Len Rich in scenic beauty and producing some of the fantastic culinary delights that Spain has to offer is the region of Castilla y León. The hills and valleys of this part of Spain have been famous for producing excellent wines for centuries and this always seems to bring along mouth watering food and recipes. There are many small inns and local routes to take advantage of these fine cultural and culinary offering. The beauty of the region is best seen from its most spectacular cities like Valladolid, Avila, Salamanca, Burgos, or Segovia. City Info and cities with Spanish languge schools in Spain: Alicante Almucar Aranda de Duero Barcelona Bilbao Cdiz Calpe Cazorla (Jan) Conil de la Frontera Crdoba Denia El Puerto de Santa Mara Fuerteventura Gran Canaria Granada Jaca Jerez de la Frontera La Herradura Mlaga Marbella Nerja Prado del Rey Puerto de la Cruz Ronda Salamanca San Sebastin Sanlcar de Barrameda Santander Sevilla Tarifa beda Valencia Vejer de la Frontera vila Madrid Links - Spain: »www.tiatula.com Spanish school Ta Tula (Salamanca) »www.linc.tv Spanish school Linc (Sevilla) »www.glorca.com Spanish school Garca Lorca (Granada) » www.valenciatrader.com The Valencia Trader offers information on Valencia including events, places to visit, things to do, property, flights, car hire and more! » To add a link Travel Service - Spain » Find cheap flights to Spain » Rent a car in Spain » Find a hotel in Spain www.spanishcourses.info www.spanishcourses.info not only provides information on Spain , but also information on countries, cities and Spanish courses and an independent directory of language schools in Spain and Latin America . » CLICK HERE to go to the information on Spain with complete navigation environment. » Esta pgina sobre Espaa en espaol (This page about Spain in Spanish) » Diese Seite ber Spanien in deutsch (This page about Spain in German) Spanish courses and language schools worldwide - HOME » close ad spanishcourses.info launches club-buenosaires.com It's Summer It's cheapest It's Tango ... It's more ... It's B u e n o s A i r e s We help you to find the most convenient Spanish school the most suitable accommodation an appropriate flight That's what we can do for you. » Click for more information www.spanishcourses.info www.spanishcourses.info Learn and study Spanish with Spanish courses in Spain and Latin America www.spanishcourses.info is an independent directory of Spanish language schools from all over the world - All school information provided by the schools themselves. » www.spanishcourses.info - HOME (with complete navigation menu) ۞ In other languages: » Esta pgina sobre Espaa en espaol (This page about Spain in Spanish) » Diese Seite ber Spanien in deutsch (This page about Spain in German) Spanish courses INFO brings to you: Information on countries and cities all over the world, where you can study abroad and learn Spanish Presentations of Spanish language schools with photos, courses, accommodations, and fees Contact the schools DIRECTLY and for FREE (without any intermediary) Many language programs with information and descriptions of them and a link to their own homepage Spanish regular and irregular verbs - tenses online provided by the schools A lot of links to interesting web sites about the countries and cities Book flights and hotel reservation services check flight and hotel availability for your Spanish speaking destination. Classified ads to find people to practise Spanish, travel together or make new friendships. Next country: » Description of the country Guatemala » Press, TV and radio stations of Guatemala » Spanish language schools in Guatemala Previous country: » Description of the country Ecuador » Press, TV and radio stations of Ecuador » Spanish language schools in Ecuador » www.spanishcourses.info - HOME (with complete navigation menu) Spanish & Family in Mlaga (Spain) Homestay with a Spanish family in Malaga (Spain) Sometimes it could be cheaper and more effective: Select the school you want and organise your homestay in a Spanish family during your Spanish language course by your own! » More information